Carter London Reviews 

This company is a scam they claim to be based in London but actually they are in China the product is off extremely poor quality and I have found the same item on shein website. Emily Parker is also fake simply does not exist do not be fooled

This company rely on their complicated return procedure to CHINA that results in customers like myself deciding to cut their losses. Another two items going to a charity shop.
My advice, always read reviews before buying from a company you have never used before. Once bitten twice shy.

Wilson and Carter are in my experience a Chineses company offering goods which suggest a respected British fashion company backing Its just a SCAM . If it looks too good to be true it’s because it’s not true Their polite responses just another RUSE to wear you out .There is no return warehouse in the UK. It’s a Chinese Company in Hangzou The media photographs look fantastic These products don’t exist ITS STEALING YOUR MONEY THEY ARE THIEVES

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Awful quality and nothing like the item description. I’m gutted I didn’t read the reviews first !!!
The material and garment are of such low quality, it’s embarrassing.

Absolutely terrible. Do Not Shop with this Company. They are making me jump through so many hoops in the hope I will give up. Quality of clothes terrible. Sizes don't exist with them. Thin out of shape material. Avoid at all cost - and they are not in London. They are in the States!

Beware buying jewellery from this company.
Products shipped from China. Delivered items do not match pictures on website. Items poor quality.
I emailed 3 times to try to return 3 items - zero response.
So seems no option to return and get a refund.
I spent £75 on 2 necklaces and 1 bracelet - properly worth £20 in total. I feel scammed.

Dress cheap polyester, bad cut, shapeless and I threw it in the bin. This company is a scammed and I can't understand why they are allowed to trade.

Do not buy from this company they are scammers, impossible to return
Very poor quality, a Chinese basted company with no after sales service
Would have given no stars if possible, should not be allowed to trade

I would given a zero if I could !
These are not seed pearls, the company are in China. It is cheap trash, do not buy from them. I’m now trying to return and get a refund…… wish me luck.

Massive scam! The website looks good quality but the dress was actually rubbish! Such poor quality and a totally different colour.
I have tried to contact them to process a return for three weeks now but have had nothing back from them at all. There website has changed and is now only selling jewellery. I am so annoyed and feel like a total idiot for ordering from them in the first place.
How can these people be allowed to trade as London based but actually have nothing to do with London at all?
Do not buy anything from them.

This appears to be an unethical China based company that trade under different (though similar) names and whose goods are extremely poor quality and make returns extremely difficult. They then close and open a new website and start over again. I’ve found this after experiencing first hand and now trying to get my money back. Be diligent in your dealings.

Please do not buy from this company - front for shoddy China - dreadful quality necklace - they will not help now giving China address for return - will report them to online Fraud and paid by Barclay Card whom must stop the association....

Poor quality items size is probably 2 less than it should be, returns procedure is a con, eventually got a charge back from my credit card bunch of cowboys don't touch with a barge pole crap

If there were nought stars thats what they would get.
SCAM SCAM SCAM.
Purchased a dress wouldnt use as a duster.
emailed them offered a replacement, I said No I would like a refund. To return was very complicated so they offered 50% refund STILL WAITING.
Now they have blocked emails. Apparently they have changed email which I haven't got.
So I think I will have to accept that I have lost £29.95

DO NOT GO NEAR THEM! Like most people I would not give any rating for this company. They are complete frauds and should be reported and banned from trading. They are using a false front using London landmarks on their website but they are based in CHINA . Payed for Mens shorts Never seen them. STAY CLEAR.

DO NOT GO NEAR THEM! Like most people I would not give any rating for this company. They are complete frauds and should be reported and banned from trading. They are using a false front using London landmarks on their website but they are based in CHINA. Ordered ladies top. Took over 2 weeks to arrive. Quality absolute rubbish. I won’t even donate it to charity. Return would cost $30 which is more than what I paid for item. Company totally obstructive when I asked for refund. Eventually they offered 30% of the value, said they had processed the money to my account. When it didn’t appear in my bank I tried to contact them again. Surprise surprise! My email was undeliverable to : their Support email address. Domain Name System does not exist.

AVOID THIS COMPANY AT ALL COSTS !!!!!!!!!!
WHY IS THERE NOT A ZERO RATING I HAD TO GIVE A 1 TO CONTINUE THIS REVIEW

I wish that I had read Trustpilot before ordering.
The shoes, that I ordered, were of poor quality and very small for the labelled size.
I was offered a free replacement, or return to the international warehouse at a cost of $30-50. Far more than the cost of the goods.
I will never use this company again and urge others to avoid too.

This company should not be allowed to trade and I am going to report them to Trading Standards. I think everyone unhappy with them should do so also. Let’s get them shut down, the more people the better.

Only one star because there is no zero option. Waited for this dress for over two weeks and it arrived whilst I was on the holiday I bought it for. The dress is nothing like the photo, material is absolutely disgusting as is the pattern and the cut. On reading the reviews on the return process I will not bother and am just going to throw it in the bin as I am sure the majority of women do as I am to embarrassed to give it to my local charity. DONT BUY FROM THIS SITE.