Cateringcentre Reviews 

I made an order in December 2025 and returned one item in my order on 10th January 2026.
Five months later and I'm still waiting for my refund.

At first they responded to my calls and emails, but since I emailed them about getting trading standards involved they have ignored my calls and emails.

Not a trustworthy company to do business with. Wiser to use a reputable company that honours the 30 day money back guarantee and has good customer service.

The 5L Buffalo Sauce Dispenser is a great addition to any busy kitchen. The large capacity means fewer refills, which really helps during peak times. It’s easy to use and dispenses sauce smoothly, allowing for better portion control and less mess. The build quality feels durable and suitable for regular commercial use. Overall, a very practical and efficient product that makes handling sauces quicker and more consistent. Highly recommended for environments where buffalo sauce is used frequently.

Ordered a Waring X Prep food processor for £800. Still awaiting half the delivery. No live chat support, no answers to emails and nobody answers the phone. What an absolute JOKE. Credit card reclaim will be next.

Order placed Monday and received Wednesday , good price and value for money

Easy to order simple efficient and no hassle.... What ever business owner wants from a company

Excellent choice and very competitive pricing. Communication was great and the delivery was really fast, all glassware in good order when it arrived. Would recommend, and we will be back to order more!

An order from two weeks ago, needed urgently, had not arrived with no update - I chased and it took 4 days for them to get back as they totally closed over easter - not everyone can close their business totally like that!. They then claimed two missed delivery attempts, which was nonsense as we get deliveries all of the time with no problem and all of the couriers leave in the porch as we are a farm well off the road. They then claimed I had lied about the missed deliveries. Most likely they either didn't send them or the delivery people want to the wrong address. I would not use these people - they are rude and awful customer service

What a terrible experience !! I would NEVER recommend this company - I ordered the equipment on 18th Feb - cancelled the order and they have still NOT refunded me…..do NOT use I have since reported them to Barclays Bank

We’ve recently purchased our second Dynamic Dynamix MX050, which says everything about how good this blender is. Our first one lasted around 10 years of regular use in a busy catering environment, which is seriously impressive.

It’s lightweight, easy to handle, and powerful enough for everything we need — from sauces and dressings to soups. The variable speed control gives you great consistency, and it feels solid and well-built.

A reliable, no-nonsense bit of kit that just gets the job done day in, day out. Wouldn’t hesitate to recommend — we went straight back and bought the same model again.
Delivery was quick and hassle-free, with everything arriving well packaged and exactly as expected — always a big plus when you need equipment ready to go.

What a terrible company to deal with!!!!
Zero respect for the customer. Ordered a new microwave and received a used one that was broken!!! They wouldn't recognise anything because I didn't report it within 24 hours!!! Send a dozen photos to back up my complaints but was only offered a £30 voucher to spend with them...no way would I give them any more money!! Will never use them again. Please read the reviews and don't make the mistake I made!!!

The catering centre were so helpful when I accidentally sent my order to the wrong address. The products are brilliant quality and as you would expect to see from other leading catering retailers. I honestly couldn’t recommend more highly. I will certainly be using them for all my future catering needs.

Second time purchasing from Catering Centre and very happy with everything I must say, from prices, easy online ordering to service and customer service ending with the well packaging and fast delivery
Excellent and professional company
Highly recommended
Will definitely buy again and again
Thanks

Very good website with lots of range of stock and at a very reasonable price. Good communication and quick delivery.
All together an excellent shopping experience

We ordered 4 Induction Hobs, and received them within 4 working days, very fast and reliable.

REFUND NOT RECEIVED UP UNTIL TODAY 18.2.26! Avoid this company. They took full payment and failed to deliver the product on the 6.10.25. Despite repeated emails over an extended period, there has been no delivery, no clear explanation, and no response. This has caused disruption to our business. Completely unacceptable service and a total lack of accountability.

I had a few missing items from my order and as soon as I flagged this up they very quickly sent the items over the weekend, I felt they went above and beyond to ensure I have the missing items, overall I would highly recommend this website.

Excellent customer service, straightforward ordering process, great prices and fast delivery. Couldn't fault them.

Brought from Catering Centre twice now. Both times have been great. Items in stock and delivered on time.

Excellent service received from this company. the communication was prompt and updated throughout the process and the cost of my product was very competitive. I would not hesitate to use them again.