Country Door Reviews 

zero stars! i think ive been scammed. no email confirmation with order number, so customer says you dont exist, but the charge is pending on my credit card. if you are here, then youve been scammed, too, and im sorry. if not, run away-FAST!!!

If I could give a zero, I would. I have been with Country door for many years. I enrolled in automatic payments. I noticed that my address was incorrect on 3 occasions. I called twice and change it online. I have been a loyal customer.
I received a call last week from a collection agency that they had my account. I thought it was fraud. I never received emails , calls or any mail. It so happens that my address was never updated with my email address. They still never updated the address even when I spoke to an agent. I lived there almost 10 years ago. That is terrible customer service. I went ahead and made arrangements with the agency to pay them. This is really bad business. I want this negative report on my credit report to be taken out. I am paying the account. If this is not resolved on my credit report, I will contact the better business bureau and go from there.

I had a $10 coupon. “Great!”, I thought, and picked out a pretty quilt and two shams for this Christmas. Then, we got to the shipping/handling. $40 on a $109 order. Really? That’s waaaay too much. Sorry. Not even going to order.

This is the biggest scam ever I placed an order pay for my item by check. They still sent me a freaking bill. Thought it was resolved reimburse for another item. They still sent me a freaking bill. This is crazy. I will never ever recommend anybody to country door please stay away from this scam, please

This company is a scam they get your information and tell you u have a credit line don't give you a account number then you call they can't find your order or your name!! Scam scam scam!!!

I ordered bedshams in April as well as the comforter. The shams were on back order and that was ok with me.
I got a letter just today but was dated the 12th. Said another delay and to call or email to see if I wanted a refund or wait. I called within 15 minutes of getting my mail and was told my order was canceled because I hadn't called. I just received it today.
I sent them an email. I hope something positive comes out of this. If not I will not order from this company in the future. I received an email response to my problem. They said they tried to call. I checked my phone and it was there but no left message. I apologized and thanked them for re ordering my shams. My apologies to the customer service girl I was so rude to.

Scam and shady business. This is the first time I have ordered from this Country Door. The customer service is awful. I called twice and I am presently waiting over 50 minutes on the phone, this is after someone from customer service asked for my social security number which I DID NOT provide for obvious security reasons, is COMPLETELY irrelevant to my purchase, and a shady practice. The item in question was a garden shed which was purchased in May 5th, the invoice stated it would arrive on May 14th. It is now May 20th and I have tried several times to contact Country Door.

I have been ordering from Country Door for a number of years. I have always been pleased with their products and services. My only complaint is that there "extra" shipping costs seem rather high. Otherwise, I am pleased with the company.

put in order on 3/11 for a miller cabinet & on 3/12 there were $4000.00 of charges for swimming pool supplies from who knows where. originally called to replace the card number bec it couldnt go thru with a cxled card# but after going thru reviews & the process of the customer service calls decided to cancel altogether. they did not tell us in first call that cabinet was backordered in the first place and on the 2nd call to either replace number & eventually cxl order they tried getting recurring charges in place thru the bank account. & bec of that red flags went up & we cxled the order. thanks to everyone who
took the time to review on merch sent for assembly & the nightmare of trying to get goods returned. bec when asked we were assured it would not be a problem. it also taught me due dligence on checking on companies that i may jave previouly ordered from that had had negative experiences attached to them. this company’s sister co’s are 7th Ave, & Montgomery Ward.even the review process is awful. in order to submit my review i had to go thru submitting my email & would only allow me to submit by accepting emails that i do not want to receive.

I ordered a grandfather clock from this company, Shipping was $100.00 The item was damaged and customer service was horrible to work with. I am now out $400 for a broken clock. I will NEVER shop from this company again.

I ordered a table lamp but after reading the reviews I opted to cancel the order. It had not yet shipped. I spoke to the kindest, perfectly English speaking woman who cancelled the order without question. I don't know how the quality of the item would have been, reading reviews of their product I was disconcerted and I was paying $36 in shipping cost alone so I decided not to risk it. It is my understanding that had the quality not met my standards, I'd have lost the $36 AND would have had to pay to ship it back. I wish the product reviews were better because the lamp looked adorable. But no qualms with customer service !

I can’t believe this company such a rip off there charging 15$for a late fee and 20$ just for delivery!! Horrible business costs Jayson helms

First time I've ever received poor quality product. Ordered 2 Alice cabinets and they collapsed after assembly. Customer service was terrible and laughed at me when I called to let them know and ask for return labels. I have to get a box to return the collapsed cabinet and not sure how to do that since the cabinet is in large pieces and still partially assembled. This was a $500 mistake. Never shop here again.

Good knowledgeable customer service, for the quality it's a good thing to have especially when I live on a low budget and I love the variety of the various things that they have. I'm loving the way they are definitely letting me know what and when they ship it. Very easy to understand. I'm glad that I have been a customer. Thanks

I recently got the catalog holiday 2023 and I'm all about Christmas at my house so I ordered the two deer that they have in there Santa's boots and they are absolutely outstanding I recommend them if you're wanting more Christmas decorations that looks expensive and looks great in your house you will definitely want to go for these two. Putting the deer together was extremely easy putting the boots Christmas trees in was very easy and the deer came with two little wreaths around their neck they're just beautiful I would like to maybe even get another pair shortly. Thank you Country Door for having such great products.

Don’t do it!! I am a single Mom trying to rebuild my credit! You are not approved for 1 penny until they do a hard inquiry! I was told I had a $700 line of credit, while the shipping cost had me pause from pulling the trigger I finally went for it! I was not seeing any updates after almost 2 weeks so I went to check on my order only to find out it was cancelled by Country Door! There was no line of credit! You place a order and then they do a hard inquiry on your credit!! I unfortunately just opened a Macy’s card so they lied!! I was not approved like their false advertising line of credit!! I can ruin my own credit score I don’t need any help from a company that I never heard of! Congratulations you lied to a single Mom with your false advertisement!!

I have no complaint with the few items I have ordered from this company. I am always a bit hesitant because I find their shipping to be on the pricey side. I recently placed an order with them, and this reminded me of another reason I do not purchase often from them. I was pleasantly surprised when the items I ordered shipped the next day. However, the package made it to a hub in Austell Ga.and 5 days later apparently the package is still there. I contacted CD and the response was they still had several days to get the package to me. With their shipping charges, CD needs to find a better shipping alternative. This is very off-putting to me. Will certainly think twice before I order from them again.

This store has some nice items I would like to purchase but it's ridiculous for any company to charge $65+ for shipping. Wouldn't recommend purchasing through this store when you can get shipping for half that price elsewhere

Their biggest scam is their Shipping and handing fees.Even Walmart delivers for free over $25 and country door never has sales.coupons.free shipping.they have items in stock the have had for tens years and never reduced a cent.Pass them by.Everything looks pretty but they have a racket going on!!!

I am being billed $46.07 for nothing. I ordered a quilt and when received it was not what I thought it would be. It was more like a moving blanket. So I returned it and they still want to bill me $46.07. I am fine with the $7.95 return fee but not the rest of the charges which are invalid. I wish I could have given 0 stars. DONT ORDER FROM HERE!!!!!!