Catalogue of disasters. After my initial enquiry and payment for flooring I ended up waiting over 4 weeks for my flooring. Their outsourced delivery company is a joke and their customer service is f... Toon meer
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Lees wat reviewers zeggen
We ordered our ground floor flooring from Frankly in June for our new build, 18 packs of Karndean Van Gogh Washed Grey Ash rigid core, and Tyler handled it brilliantly from start to finish. The... Toon meer
Easy sale online. Was contacted the same day via email to let me know delivery date. Today the flooring was delivered on the date promised. The delivery driver rang my number and explained he coul... Toon meer
Bedrijf heeft geantwoord
Have made multiple purchases as they are great on pricing, good quality flooring and do what they say they will do.
Bedrijfsgegevens
- Vloerenwinkel
- Tapijtwinkel
- Decoratie- en interieurwinkel
- Meubelgroothandel
- Bouwwinkel
- Hout/parket/laminaat leverancier
Geschreven door het bedrijf
Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.
Contactgegevens
Unit 9 Newbury Works , BA3 5RX, Coleford , Verenigd Koninkrijk
- 01373 812250
- Sales@franklyflooring.co.uk
- franklyflooring.co.uk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful flooring quick efficient…
Beautiful flooring quick efficient delivery + driver exceptional A*

Antwoord van FranklyFlooring&Furniture
Absolutely amazing.
Absolutely amazing.
Price is always a consideration when making a large purchase and at the time these guys were cheapest by quite a margin.
I was skeptical as there were not so many reviews although they were positive.
I took the plunge and bought the Karndean flooring and then hoped for the best.
I needn't of worried they were superb, I was kept well informed via email, a courier contacted me within 48hrs and my flooring was delivered to Cornwall very well packaged and in perfect condition.
I will definitely return to Frankly Flooring in the future.
Thank you.

Antwoord van FranklyFlooring&Furniture
Just the job
Great price, easy ordering and good communication from Simon with delivery made on the date indicated.

Antwoord van FranklyFlooring&Furniture
Knowledgeable sales staff
Tyler was very knowledgeable, quick to respond and very helpful- would absolutely recommend!

Antwoord van FranklyFlooring&Furniture
Great service and Great product
Great product, came on time, unfortunately the carrier was not good and did not communicate properly as they said they would, but that was not franklyflooring fault. Great price and service from yourselves 👍

Antwoord van FranklyFlooring&Furniture
Easy to deal with with fast efficient…
Easy to deal with with fast efficient service and carpet looks great

Antwoord van FranklyFlooring&Furniture
Sometimes a great price and great service is possible ……
Ordered Karndean and it’s fair to say that the prices out there are hugely variable and I was a little concerned about using on online only retailer. Did all of the checks I could and decided to place the order and from there have never looked back. Greats comms from Tyler acknowledging the order right through to delivery. Through no fault of Frankly Flooring a little bit of damage to one of the adhesives from the haulier ….. no problem for Tyler, responded immediately and we resolved. 1st experience and would highly recommend.

Antwoord van FranklyFlooring&Furniture
Competitive price and slick delivery
Competitive price and slick delivery, why go anywhere else?

Antwoord van FranklyFlooring&Furniture
Good price and delivered when the sales…
Good price and delivered when the sales lad said so no problems
Not fitted yet so cant comment on product also delivery driver refused to take large wooden pallet back with him so stuck with that now😳

Antwoord van FranklyFlooring&Furniture
Good price and service
Good price and delivery was as scheduled. The Karndean flooring looks amazing. Tyler was very helpful with ideas for the extra boxes of flooring and the return process was very smooth. Will definitely buy from these guys again.

Antwoord van FranklyFlooring&Furniture
Great communication
From me ordering the wrong product code online through to the correct product then not being in stock for 5 weeks from the producer , Tyler replied promptly and efficiently to my queries by email and phone . Great customer service and competitive prices of goods .

Antwoord van FranklyFlooring&Furniture
Good price and quick delivery
Advertised Karndean flooring in stock and at a good price.
Ordering and delivery straightforward and updated with delivery day on request.

Antwoord van FranklyFlooring&Furniture
Brilliant
Cannot believe how good this turned out.
Ordered 30m2 of saxony carpet on Thursday.
Delivered free to my door next day.
Great quality carpet at a fabulous price.
WELL DONE FRANKLY FLOORING!!

Antwoord van FranklyFlooring&Furniture
I recently purchased Karndean from…
I recently purchased Karndean from Frankly flooring and couldn’t be happier with my experience! The quality of the flooring is outstanding and exactly as described. Delivery was fast, and the customer service was exceptional. The team kept me updated every step of the way. I would highly recommend this company for anyone looking for high-quality flooring.

Antwoord van FranklyFlooring&Furniture
Fantastic service from start to finish…
Fantastic service from start to finish Tyler was very helpful and the price was very competitive.

Antwoord van FranklyFlooring&Furniture
Best price on the net and great service.
Absolutely delighted with my new Karndean floor. Franklyflooring was the best company on the net for price and as I found out for service too.

Antwoord van FranklyFlooring&Furniture
Great service
Really pleased with a Karndean order placed with Frankly flooring. After much research this company was the best value.Communication about delivery options was great. Would definitely recommend

Antwoord van FranklyFlooring&Furniture
Great price compared to competitors and…
Great price compared to competitors and excellent communication via e-mail

Antwoord van FranklyFlooring&Furniture
Good prices, but communications a let-down
I placed my order on a Friday for a number of boxes of Karndean flooring. The order went through and was confirmed by email. The following Wednesday, we were wondering when the product would be dispatched because we were hoping to receive it soon to begin work. I phoned the company and was told that the product was currently out of stock, and would need to be ordered from Karndean, meaning a total wait of 3 weeks for the delivery. While I understand that products go out of stock and need to be re-ordered, I would have liked to have been notified of this at point of purchase to manage expectations. If I hadn't phoned, I'm not sure when I would have been notified of the delay. Frankly Flooring had the best price, so we have kept our order with them, but in the meantime we have bought 2 boxes we need more urgently from another company.

Antwoord van FranklyFlooring&Furniture
Order
Ordered Tuesday evening flooring delivered Thursday can’t ask for better, very friendly service too. Highly recommended.

Antwoord van FranklyFlooring&Furniture
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