Groundedfootwear Reviews 

2.309
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

I have worn the Freedom shoe since April. After 10+ years of chemo-induced neuropathy in my feet and lower legs, I now notice long periods of time of my feet and legs feeling completely normal! My... Toon meer

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Beoordeeld met 5 van de 5 sterren

FINALLY I have found a shoe I can wear all day. I have a closet full of shoes that felt great in the store but when I get home I can't wear any of them more than an hour. Quite exasperating because it... Toon meer

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Beoordeeld met 1 van de 5 sterren

Wow! these shoes just didn't work for me. Terrible return experience. No way would i do business with this company!

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Beoordeeld met 5 van de 5 sterren

I had trouble with my first pair of grounded shoes. They leaked water through tiny holes in the soles. The customer service rep was very sympathetic and asked me to send him a picture. Within the... Toon meer

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3,8

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(2.309)

235 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The truth

The truth. Your company told the truth about your great product ,I now own three pairs and plan on buying more!

1 september 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Linda,

Thank you so much for taking the time to leave us a wonderful 5-star review!

It means so much to hear that your experience with Grounded Footwear has lived up to your expectations. The fact that you already own three pairs and are planning to add more is one of the best compliments we could receive!

Thank you for your trust and continued support, Linda. We're so grateful to have you as part of the Grounded Footwear community and look forward to keeping you comfortable for many more steps ahead!

Best,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

Grounded footwear are the lightest…

Grounded footwear are the lightest weight and most comfortable shoes I have ever worn. Shoes with little sole are great for your back and hips, and I can already feel the difference. Almost no pain in my hip and my low back pain is much reduced. And I find that I can walk much faster with these shoes, even with my cane. I LOVE these shoes!

31 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Daniel,

Thank you so much for taking the time to leave such a wonderful 5-star review! We truly appreciate you sharing your experience with us.

We're thrilled to hear that your Grounded shoes are the lightest and most comfortable you've ever worn and that you've noticed such a positive difference in how you feel while walking. Hearing that you're able to walk more comfortably and even move faster with your cane means so much to our team.

We absolutely love your enthusiasm, Daniel! Thank you for choosing Grounded Footwear and for trusting us to be part of your daily walks. We hope your shoes continue to bring you comfort and confidence with every step.

Regards,
Grounded Footwear

Beoordeeld met 2 van de 5 sterren

No answer from Groundedfootwea…

I've had no answer from Groundedfootwear regarding getting an exchange for the wrong size 38 shoes that were delivered to me instead of the size 46 that I ordered. I last contacted them on 27/07/2026 and the silence so far has been deafening.

6 juli 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Tom,

Thank you for taking the time to bring this to our attention. We're sorry to hear that you received a size 38 instead of the size 46 you ordered and have been waiting for a response regarding your exchange.

We'd really like to get this sorted for you. Please reach out to us at support@groundedfootwear.co or (888) 996-7910 with your order number, and our team will be happy to review your case and assist with the next steps.

We appreciate your patience, Tom, and hope to get you into the correct size as soon as possible.

Regards,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

These shoes are the most comfortable…

These shoes are the most comfortable shoes I've ever worn! They fit my feet like a second skin and feel like I'm barefoot all day. I love it! Shoes were shipped quickly and arrived only 3 days after I ordered them. Great service

27 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Lori,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

We're thrilled to hear that your Grounded shoes are the most comfortable shoes you've ever worn. Hearing that they fit like a second skin and give you that barefoot feeling throughout the day is such a fantastic compliment!

We're also happy to know your order arrived quickly and that you had a great experience with our service from start to finish.

Thank you again for choosing Grounded Footwear, Lori. We truly appreciate your support and hope you enjoy many more comfortable steps in your new shoes!

Regards,
Grounded Footwear

Beoordeeld met 1 van de 5 sterren

VERY DISSATISFIED OVERALL

VERY DISSATISFIED- shoes were of very poor quality for the prices. What was even more frustrating, I was expected to package the shoes, return via USPS and pay for return. I was then requested to personally track the package and let them know when they received the package (even though they requested the tracking #). I finally did receive the credit but will NEVER purchase from Grounded again.

14 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Fae,

Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback.

We're sorry to hear that the shoes did not meet your expectations in terms of quality and value. We also understand your concerns about the number of steps involved in completing your return, from arranging and paying for return shipping to monitoring the tracking and following up with our team.

We're glad to know that your refund was ultimately completed, though we recognize that the overall process could have felt much easier and more straightforward. Your comments about both the product and return experience are valuable, and we'll be sharing them with our team as we continue working to improve.

Thank you for giving Grounded Footwear a try, Fae. We appreciate the opportunity to learn from your experience.

Regards,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

A review of these new shoes could never…

A review of these new shoes could never describe how much better my footsies feel. I rarely have feedback that matches my gratitude for much of anything but these grounded shoes are on my 10 plus list and I would be happy to recommend to anyone who loves to walk with ease and better balance or as I say stay on the middle path. Please buy these shoes if you love to walk and enjoy as I did today. Thank you for creating a product I can believe in. Most grateful from the start to my walking today as your team gets all the credit

26 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Susan,

Thank you so much for taking the time to share such a heartfelt 5-star review. Your words truly mean so much to our entire team!

We're thrilled to hear how much better your “footsies” are feeling and that your Grounded shoes have helped make walking more comfortable and balanced for you. We especially love your phrase about staying on the “middle path”—what a wonderful way to describe your experience!

Knowing that Grounded Footwear has earned a spot on your “10 plus list” and that you feel confident recommending us to others is one of the greatest compliments we could receive. We're honored to be part of your walks and grateful that you found a product you truly believe in.

Thank you for your trust, your recommendation, and your beautiful words, Susan. Here's to many more comfortable and enjoyable walks ahead!

Regards,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

My footwear did not work well with my medical problems and ability to walk.

My footwear did not work well with my Multiple Sclerosis leg and foot concerns, so I had to return the items. My refund was delayed for some reason and upon contacting customer service the agent immediately set up a refund the same day keeping me aware of his procedure to assist with my returned order. Customer service was prompt and professional action by Grounded Footwear agent Kevin.

28 april 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi James,

Thank you so much for taking the time to leave us a thoughtful 5-star review.

While we're sorry the footwear wasn't the right fit for your needs, we're very glad Kevin was able to step in, take care of your refund promptly, and keep you informed throughout the process. We'll be sure to pass along your kind words to him!

Providing caring, professional, and responsive support is incredibly important to us, so it means a lot to know that Kevin made your experience a positive one.

Thank you again for giving Grounded Footwear a try, James, and for recognizing our team. We truly appreciate your kind feedback and wish you all the very best.

All the best,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

Amazing Footwear

I've watched ads for these type of shoes for awhile. Then I decided to order a pair of Grounded Footwear for myself and my husband.
These shoes are amazing in that you feel like you are walking barefoot and yet you don't feel the rocks and other things. I am steadier on my feet. I thought I needed arch support but you don't with these. My feet don't get tired and im not getting cramps in my legs. My husband even wears his and he's comfortable.
I've had strangers stop and ask me about them. They aren't the prettiest but if im feeling good then I don't care.

23 juli 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Karen,

Thank you so much for taking the time to share such a wonderful 5-star review! We're thrilled that you decided to give Grounded Footwear a try for both you and your husband.

It's lovely to hear how comfortable and natural the shoes feel and that you've noticed such a positive difference in your balance and how your feet and legs feel throughout the day. We're also happy to hear that your husband is enjoying his pair too!

We especially love that strangers have stopped to ask you about your shoes—that's such a wonderful compliment. And we have to smile at your comment about the looks; when your feet are feeling good, comfort certainly has a way of winning!

Thank you again for choosing Grounded Footwear and sharing your experience, Karen. We truly appreciate your support and hope you and your husband enjoy many more comfortable steps together!

Best,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

Great shoes

I waited a couple months to write this review to allow my feet and body to get used to them. WOW!!!!! I really love the grounded shoes. I was a barefoot runner in my younger days and loved the Vibram running shoes. These are lighter and have a more grounded feeling on your feet. I highly recommend these to anyone that has problems with balance. I did order the boots as well, but they run a little small. It may be because of the lining in the boots, so it you order them I recommend you go one size up. Thanks!!!

15 juni 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Michael,

Thank you so much for taking the time to leave such a thoughtful 5-star review! We really appreciate that you gave yourself a couple of months to fully experience the shoes before sharing your feedback.

It's wonderful to hear that, especially with your background as a barefoot runner, you're loving the lightweight and natural feel of your Grounded shoes. We're also so glad to hear that they've helped you feel more confident with your balance.

Thank you as well for sharing your experience with the boots and the helpful sizing tip. Feedback like this is valuable to both our team and other customers considering different styles.

We truly appreciate your recommendation and support, Michael. Here's to many more comfortable and grounded steps ahead!

Best,
Grounded Footwear

Beoordeeld met 3 van de 5 sterren

Not a lot to them

These shoes are light weight, which I guess means insubstantial. You might as well stick your foot into a paper bag. I get the whole barefoot feel trend, but I think that a shoe ought to do basic shoe stuff, like keep my feet reasonably dry. Wearing these will give you soaking wet feet, even from simply walking through damp grass, and they STAY wet. Also, because they really have no structure, if you have difficulty bending or lifting your legs, you will have trouble putting them on. It is basically like pulling a sock over your foot. The only good thing is that I did feel more secure by being better able to feel my feet on the ground. That is a big selling point for this type of shoe, and there are better constructed brands that accomplish the same aim.

8 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Teri,

Thank you for taking the time to share such detailed and thoughtful feedback about your experience with our shoes.

Our barefoot-style footwear is intentionally designed to be lightweight, flexible, and minimally structured to provide a closer-to-the-ground feel, so we're glad to hear that you felt more secure and connected to the ground while wearing them. At the same time, we appreciate your comments about moisture, how long the shoes take to dry, and the ease of putting them on. We understand that these features can make a big difference depending on how and where the shoes are being worn.

Feedback like yours gives us valuable insight into what works well and where we can continue improving. We'll be sure to share your comments with our Product Team for consideration.

Thank you again for giving Grounded Footwear a try and for sharing your honest experience, Teri. We truly appreciate it.

Regards,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

So my story is a little unusual

So my story is a little unusual. First-my order got lost in the mail. After going through the proper procedure, the shoes were still lost. I connected Groundworks and they were absolutely wonderful. My husband and I are leaving for LA this week and wanted them for the trip. Within 3 days my shoes were at my house. So happy about that. We wore our shoes and they were a perfect fit. They are so comfortable and have great foot support. A relative of ours was visiting from another state and told us how she loved her shoes and that night I ordered our shoes. We agree with her and already have told friends about them after they asked about the shoes. I can't thank Groundworks enough for getting our shoes to us in 3 days and they were so kind. Great company to work with.

15 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Jane,

Thank you so much for taking the time to share your story and leave us such a wonderful 5-star review!

We're so glad our team was able to step in after your original package went missing and get your replacement shoes to you in time for your trip to LA. Hearing that they arrived within three days, fit perfectly, and have been comfortable for both you and your husband makes us so happy.

We also love that you discovered Grounded Footwear through a relative and are now recommending us to your own friends. Word-of-mouth support like that truly means so much to our team.

Thank you again for your patience, trust, and kind words, Jane. We hope you and your husband have a fantastic trip and enjoy many comfortable adventures in your new shoes!

Regards,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

I returned a pair

I returned a pair. Very clear policies and; helpful staff. A five star experience

16 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi George,

Thank you so much for taking the time to leave us a 5-star review!

We're so glad to hear that your return experience was smooth, our policies were clear, and our team was helpful along the way. Making the process as easy and straightforward as possible is very important to us.

We truly appreciate your kind words and support, George. Thank you for choosing Grounded Footwear!

Best,
Grounded Footwear

Beoordeeld met 1 van de 5 sterren

Ordered wrong item,i emailed them…

Ordered wrong item,i emailed them within a day-i have now sent 15 emails and still not resolved😡

14 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Gail,

Thank you for taking the time to share your feedback. We're sorry to hear that you've had to reach out multiple times and that your request still hasn't been resolved.

We understand that you contacted us shortly after placing the order, and we'd really like the opportunity to review what happened and help get this sorted for you. Please reach out to us at support@groundedfootwear.co or (888) 996-7910 with your order number, and our team will be happy to take another look at your case.

Thank you for bringing this to our attention, Gail. We hope we can get everything taken care of for you soon.

Regards,
Grounded Footwear

Beoordeeld met 1 van de 5 sterren

Return Scam

The shoes are not good for my diabetic feet. They lack sufficient sole cushioning. I can't use them. I attempted to return them for a refund by calling the Customer Support number. The person told me I could only exchange them. I explained I could not wear these shoes because of the lack of cushioning. He then offered me a refund minus 30% of the original cost. After I rejected that offer, he offered me 15%. Negotiating a full refund for the return of a product strikes me as a scam. Why is Grounding Footwear using these tactics to create a return by negotiating the loss of a refund? Buyer beware! Customer support sucks!

13 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi there,

Thank you for taking the time to share your experience with us. We're sorry to hear that the shoes weren't suitable for your needs and that your interaction with our support team left you with concerns about the return process.

The alternative refund options our team may offer are intended to provide additional choices for customers who prefer to keep their shoes rather than return them. We understand, however, that these options may not be suitable for everyone, particularly when the footwear simply isn't right for them.

We appreciate your feedback regarding how these options were communicated to you. Clear and helpful communication is important to us, and we'll be sharing your comments with our team as we continue improving the way we assist customers with returns.

We'd be happy to review your case and make sure you receive the appropriate assistance. Please reach out to us at support@groundedfootwear.co or (888) 996-7910, and our team will be glad to help.

Thank you again for bringing this to our attention.

Regards,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

Before I knew about Grounded Shoes

Before I knew about Grounded Shoes, the arthritis in my lower back would keep me from walking for exercise and also arthritis in a hip (my right hip had already been replaced). I purchased two pair of Grounded shoes and followed the directions regarding how to wear them and get used to them. Then I started walking outside the house. That was about 3 weeks ago. Yesterday, I visited a large Aquarium and was able to walk and enjoy everything for 3 hours with no discomfort anywhere in my body at all. Of course I was wearing my Grounded shoes. Also went out to dinner and what a pleasure it was to spend the day with no aches or pains. This is my experience, but I recommend trying these shoes.

11 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Freyda,

Thank you so much for taking the time to share your experience and leave us such a thoughtful 5-star review!

We're so happy to hear that you took the time to gradually adjust to your Grounded shoes and that you're now enjoying getting out and walking again. Being able to spend three hours exploring the aquarium and then enjoy dinner afterward sounds like such a lovely day, and we're honored that your Grounded shoes were there for every step.

It means a great deal to hear how much of a difference you've noticed in your comfort and mobility. We also truly appreciate you sharing your personal experience and recommending others give Grounded Footwear a try.

Thank you again for your trust and support, Freyda. We hope your Grounded shoes accompany you on many more enjoyable days and adventures ahead!

Best,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

Shoes

I got two pair for myself, black and sandalstone, and a pair of white for my wife. Both of us like them very much and say they’re like wearing slippers. Very light and very comfortable.

12 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Adrian,

Thank you so much for taking the time to leave us a wonderful 5-star review!

We're delighted to hear that both you and your wife are enjoying your Grounded shoes. Hearing that they're so light and comfortable they feel like wearing slippers is such a lovely compliment!

We truly appreciate you choosing Grounded Footwear for both of you. We hope you continue enjoying the comfort of your shoes with every step!

Best,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

I have tried many different types of…

I have tried many different types of footwear because my feet hurt most of the time. This is my 3rd pair of grounded footwear. Everyone that has seen them ask about them.

12 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Kim,

Thank you so much for taking the time to leave us a wonderful 5-star review!

We're so happy to hear that after trying many different types of footwear, you've found Grounded Footwear comfortable enough to come back for your third pair. That kind of continued support truly means a lot to our team.

We also love hearing that your shoes are getting noticed and sparking conversations with others! Thank you for sharing your experience and for choosing Grounded Footwear again and again.

We appreciate you, Kim, and hope you continue enjoying every step in your Grounded shoes!

Thank you,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

GREAT EXPERIENCE

I ordered two pairs of undersized shoes. The GF support team (Brian & Anthony) allowed me to keep the shoes on hand plus a 30% discount; and additionally provided me 30% off my next purchase. The quality of the shoes are excellent and the customer service is truly top-notch !

I've already become a life-long customer !

20 februari 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Mark,

Thank you so much for taking the time to leave us such a wonderful 5-star review! We truly appreciate your kind words and support.

We're so glad Brian and Anthony were able to help find a solution that worked for you after the sizing issue. We'll be sure to pass along your kind words to them! It's also fantastic to hear that you're impressed with the quality of the shoes and the service you received.

Knowing that you've already become a lifelong Grounded Footwear customer is one of the best compliments we could receive. Thank you again for your trust and support, Mark. We look forward to keeping you comfortable for many more steps to come!

Best,
Grounded Footwear

Beoordeeld met 5 van de 5 sterren

I love these Grounded shoes!

I love these Grounded shoes!

My walking is better and they look great!
People stop me to ask about them, so here I am!

31 juli 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Gaylezey,

Thank you so much for taking the time to leave us a wonderful 5-star review!

We're thrilled to hear that you're loving your Grounded shoes and that they've made a positive difference in your walking. We also love hearing that they’re getting noticed while you’re out and about.

Thank you for sharing the Grounded love with others, Gaylezey. Your support and recommendation truly mean a lot to us. We hope you continue enjoying every comfortable step!

Best,
Grounded Footwear

Beoordeeld met 1 van de 5 sterren

I would rate them zero stars if I…


I would rate them zero stars if I could. I ordered two pairs, one for my daughter and one for myself. When I received them, I was so unpleasantly surprised to get something looking like water shoes: flimsy, no ankle support, not what you expect for walking shoes, as they were described. I called to initiate a return, all I am told is to take them to USPS and email them a tracking number. I had to pay out of pocket for shipping, and the cost initial shipping is not refunded as well. So USPS just got $25 from me. So, if you are looking for water shoes, they could be good, but very expensive compared to other companies. I do not recommend otherwise.

5 augustus 2026
Review zonder uitnodiging
Logo Groundedfootwear

Antwoord van Groundedfootwear

Hi Dana,

Thank you for taking the time to share your experience with us. We appreciate your honest feedback.

We're sorry to hear that the shoes weren't what you expected when they arrived. Our barefoot-style footwear is intentionally designed to be lightweight and flexible, which can feel quite different from traditional walking shoes with structured cushioning and ankle support. We understand that this style isn't going to be the right fit for everyone.

We also appreciate your feedback regarding the return process and shipping costs. We understand how important it is for return policies and associated costs to be clear and straightforward before purchasing, and your comments will be shared with our team as we continue looking for ways to improve the customer experience.

If you need any further assistance with your return or refund, please reach out to us at support@groundedfootwear.co or (888) 996-7910. Our team will be happy to help.

Thank you again for giving Grounded Footwear a try, Dana.

Regards,
Grounded Footwear

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