Even though it took a while. I have 2 pair that fit and 2 more in different colors on the way. Anderson was awesome to work with between emails and phone calls he resolved all my issues. My only issu... Toon meer
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I have worn the Freedom shoe since April. After 10+ years of chemo-induced neuropathy in my feet and lower legs, I now notice long periods of time of my feet and legs feeling completely normal! My... Toon meer
Bedrijf heeft geantwoord
FINALLY I have found a shoe I can wear all day. I have a closet full of shoes that felt great in the store but when I get home I can't wear any of them more than an hour. Quite exasperating because it... Toon meer
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Wow! these shoes just didn't work for me. Terrible return experience. No way would i do business with this company!
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Ordered shoes one week ago tracking…
Ordered shoes one week ago tracking says still waiting for shippers to pick up, company says there nothing they can do.
22 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Sharon,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you've experienced with your order.
We understand how disappointing it is to see your tracking remain unchanged after a week, especially when you're eagerly waiting for your shoes to arrive. We also apologize if our communication left you feeling that there was nothing more we could do to help. That is certainly not the experience we want for our customers.
At Grounded Footwear, we value your feedback and would appreciate the opportunity to review your order in more detail. Please reach out to our support team directly at support@groundedfootwear.co or (888) 996-7910, and we'll be happy to investigate the status of your shipment and assist however we can.
Thank you again for bringing this to our attention, Sharon.
Regards,
Grounded Footwear
Love these shoes
Love these shoes! This is my second order because I loved the first pair so much. Delivery was quick and efficient. Shoes are beautiful and comfortable. Thank you!
26 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Healing Music,
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words and continued support.
We're thrilled to hear that you loved your first pair enough to come back for a second! It's also wonderful to know that your order arrived quickly and that you're enjoying the comfort and look of your new shoes. Feedback like yours means so much to our team and motivates us to keep delivering the best experience possible.
Thank you again for choosing Grounded Footwear. We’re grateful to have you as part of our community and hope you continue to enjoy every step in your shoes!
Best,
Grounded Footwear
I am sorry I had to return the shoes…
I am sorry I had to return the shoes due to injury, but it gave me the opportunity to work with customer service. Their associates mwere supportive and knowledgeable and helped me through the return process.
24 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi there,
Thank you so much for taking the time to leave a 5-star review and share your experience. We truly appreciate your kind words.
We're sorry to hear that you had to return the shoes due to your injury, and we wish you a smooth and speedy recovery. While we're disappointed that the shoes weren't able to stay with you, we're delighted to hear that our customer service team was supportive, knowledgeable, and able to guide you through the return process with care.
Providing a positive experience, even when circumstances don't go as planned, is very important to us. Thank you again for your thoughtful feedback and for giving Grounded Footwear a try. We hope to have the opportunity to serve you again in the future.
Best,
Grounded Footwear
Grounded did not give up even if I had.
I was so disappointed when my earth shoes seemed lost and reached out to Grounded and immediately received a response and not only that one of the real humans I connected with earlier went to work on my complaint even after I basically gave up and disappeared because I forgot the name. I thought that ended it. He stayed with me and when I opened a link, there I was and everything fixed. He had fixed everything and did not give up on me that I would find my way back! After that it was smooth. They are sending the order which got lost and not charging me for any sending fee, and if the lost shoes find it's way they told me to keep it. I would feel guilty about that. I like these barefoot shoes and can't buy them in any stores i Redding. So I will go back to Grounded again and again.
23 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Misa,
Thank you so much for taking the time to share your experience and for your thoughtful review. We truly appreciate your kind words and your 4-star rating.
We’re sorry that your order initially went missing, and we understand how disappointing and frustrating that must have been. That’s why we’re especially grateful to hear that our team was able to step in, stay engaged, and help resolve the issue for you. Providing real, human support when customers need it most is something we take great pride in, and we’re delighted that this was reflected in your experience.
It means a lot to know that you felt supported throughout the process and that everything was ultimately resolved smoothly. We’re also thrilled to hear that you enjoy our barefoot shoes and that they’ve earned a place in your routine.
Thank you again for your patience, trust, and continued support of Grounded Footwear, Misa. We look forward to serving you again for many years to come.
Thanks,
Grounded Footwear
Fake AI adds on YouTube using ali…
Fake AI adds on YouTube using ali express 2 dollar shoes 😂😂😂 get on reddit... U cns spot it a mile away do your research.. Well done scammers
10 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Michael,
Thank you for taking the time to leave a review. We’re sorry to hear that you have concerns about our company and marketing.
At Grounded Footwear, we take customer trust very seriously and strive to be transparent about our products and business practices. We understand that online advertising can sometimes create skepticism, and we respect customers who take the time to research before making a purchase.
We’re disappointed to hear that you’ve come away with this impression, as our goal is always to provide quality products backed by responsive customer support. If there is a specific concern or experience that led to your review, we would welcome the opportunity to learn more and address it directly.
Please feel free to reach out to our support team at support@groundedfootwear.co or (888) 996-7910. We value all feedback and are always looking for ways to improve.
Regards,
Grounded Footwear
I am having issues with my feet…
I am having issues with my feet obviously and what I read and had hoped would help me was shoes at this site. I bought a pair. Wore them only on carpet for 1/2 a day, kept shipping package just incase they did not work for me and wrote to send them back as they were not the right pair for my issue. WOW talk about great customer service theirs is OUTSTANDING. Not only did they help me get them sent back correctly, they were understanding of my returning them. Then when they received the return they immediately credited my account with the cost. And they followed up with me in like a conversation with a friend. GREAT company.
22 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Sandie,
Thank you so much for taking the time to leave such a thoughtful 5-star review. We truly appreciate your kind words and are grateful for the opportunity to assist you.
While we're sorry to hear that the shoes weren't the right fit for your specific needs, we're delighted that you had such a positive experience with our customer service team. We believe that every customer deserves understanding, respect, and support, regardless of whether the product ultimately works for them.
It means a lot to hear that our team was able to make the return process simple and stress-free, and that the refund was handled promptly. Your comment about our communication feeling like a conversation with a friend is especially meaningful, as that's exactly the kind of experience we strive to provide.
Thank you again for your generous feedback and for giving Grounded Footwear a try, Sandie. We wish you all the best in finding the perfect solution for your feet.
Thank you,
Grounded Footwear
I haven’t received my shoes yet
I haven’t received my shoes yet, but I want to commend Riley from the Customer Support Team. I made a mistake in my order and emailed customer support before my order was processed. Riley emailed back very quickly and explained what the support team could do in a very easy to understand way. She then emailed twice more just to make sure she knew exactly what my correct order was. I already was credited for the mistaken extra order. I am Bert impressed with the service I received from Riley.
19 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Deborah,
Thank you so much for taking the time to leave a 5-star review and share your experience. We truly appreciate your kind words.
While your shoes haven’t arrived yet, we’re delighted to hear that Riley was able to provide such a positive customer service experience. Making order changes can sometimes be stressful, so we’re glad she was able to respond quickly, explain everything clearly, and follow up to ensure your order was corrected exactly as intended.
We’ll be sure to pass along your compliments to Riley. Team members like her work hard to make sure our customers feel supported every step of the way, and we know she’ll be thrilled to hear your feedback.
Thank you again for your patience, your trust, and your recognition of our team. We hope you love your shoes just as much as the service you received from Grounded Footwear once they arrive!
Best,
Grounded Footwear
Sad about sizing
I absolutely love my Grounded shoes. I recently reordered a pair of the solid white ones but was confused about the size. The size inside my existing pair, which fit perfectly, is 38. However, your website only has traditional sizing, so I had to guess what size to order. But unfortunately, the size I ordered was a 37 so now I have to deal with returning and waiting for the correct shoes. It would be most helpful to have the sizing used inside the shoe listed alongside the traditional sizes so the customer has the correct information to make a purchase.
17 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Elizabeth,
Thank you for taking the time to leave a review and for your continued support. We truly appreciate your 4-star rating and your thoughtful feedback.
We’re delighted to hear that you absolutely love your Grounded shoes. However, we’re sorry to learn about the confusion you experienced when reordering and the inconvenience of receiving the wrong size. We understand how frustrating it can be to have to go through the return and exchange process when you were simply trying to replace a pair you already knew and loved.
Your suggestion about including the EU sizing used inside the shoes alongside the traditional sizing on our website is excellent feedback. We can certainly see how that additional information would make reordering much easier and help prevent sizing confusion for customers.
Thank you again for sharing your experience and helpful recommendation, Elizabeth. Feedback like yours helps us continue to improve both our products and the shopping experience at Grounded Footwear.
Regards,
Grounded Footwear
Company uses wrong EU size relationship…
Company uses wrong EU size relationship to US sizes. I ordered Men’s US11 and received EU 43 (usually a US 10 1/2. Too short. Returned for exchange but company issued unrequested refund instead. Had to pay $11+ in shipping. I was okay with that since their foreign customer service is difficult to deal with.
10 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Rhett,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not go as expected.
We understand how frustrating it must have been to receive a size that didn’t fit properly, especially when you ordered based on the sizing information provided. We also apologize for the confusion surrounding your return request and the issuance of a refund when you were expecting an exchange. Additionally, we recognize that paying return shipping costs added to your disappointment.
At Grounded Footwear, we strive to provide a smooth and straightforward experience, and we’re sorry that we fell short in your case. Your feedback regarding sizing information and customer service is valuable and will be shared with our team as we continue working to improve.
If you’d be willing, we’d appreciate the opportunity to review your experience further. Please feel free to contact our support team directly at support@groundedfootwear.co or (888) 996-7910.
Thank you again for your honest feedback, Rhett.
Regards,
Grounded Footwear
Bad choice!
Two months after wearing these shoes, they started tearing up! Grounded informed me that the warranty was for only 30 days. What am I supposed to do? Looking at what they charge and the quality, I don't recommend buying these. Get the off- brand of them...they're cheaper and you know they won't last long!
30 november 2025
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Theodora,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand how disappointing it must have been to experience wear and tearing after only a couple of months, especially when you were expecting longer-lasting performance from your shoes. We also recognize your frustration regarding the warranty limitations and understand why this left you feeling dissatisfied.
At Grounded Footwear, we value honest feedback and take concerns about product durability seriously. Your comments help us identify areas where we can continue to improve both our products and customer experience.
We’d appreciate the opportunity to review your situation further and see if there is anything we can do to help. Please feel free to contact our support team directly at support@groundedfootwear.co or (888) 996-7910.
Thank you again for sharing your experience, Theodora.
Regards,
Grounded Footwear
My favorite shoes!
I've been wearing Gounded Footwear for several months, and I am totally delighted! I wear them all day, ....working out, walking out of doors, shopping, driving. I am 84 years old, quite active, and have always had issues buying shoes that were comfortable on my wide feet. We will be traveling to Europe at the end of August, and I am so happy that the Grounded's are so "packable" and will not take up a lot of space or add weight to my luggage.
When I wanted to purchase another 2 pair, I stumbleD upon some negative reviews, which made no sense, since I have not experienced any of the issues those people were complaining about. Apparently there are cheap "knockoffs" that don't come close to the original. Beware!
I wish they made a pair of dress Groundeds.
15 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi V.,
Thank you so much for taking the time to leave such a thoughtful 5-star review. We truly appreciate your kind words and support.
We’re delighted to hear that Grounded Footwear has become your favorite shoes and that they’ve been able to keep up with your active lifestyle. Knowing that they provide all-day comfort for your wide feet, whether you're working out, shopping, driving, or enjoying the outdoors.
We’re especially excited to hear that your Groundeds will be joining you on your upcoming trip to Europe! Their lightweight, packable design makes them a great travel companion, and we hope they keep you comfortable every step of the way.
Thank you as well for sharing your experience and recommendation. We love your suggestion for a dressier Grounded style and will be sure to pass that feedback along to our team.
Thank you again for your trust and support of Grounded Footwear, V. We wish you safe travels and many comfortable adventures ahead!
Best,
Grounded Footwear
I have bought 3 pairs of your shoes and…
I have bought 3 pairs of your shoes and love them, love them, love them! I just ordered a pair for my husband for Fathers Day, hoping he’ll love them too!
I was an RN for 35 years, an avid walker and hiker and now that I’m 74 years old, I’m realizing that I should have been wearing these shoes a long time ago. They are very comfy, but the best thing is I feel more balanced. “I feel the earth move under my feet”, as Carole King has sung!
Thank you !
14 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Joyce,
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words and support.
Hearing that you’ve purchased three pairs and “love them, love them, love them” absolutely made our day! We’re especially honored that, after 35 years as an RN and a lifetime of walking and hiking, you’ve found so much comfort and confidence in our shoes. Knowing that they help you feel more balanced is incredibly meaningful to us.
We also love that you ordered a pair for your husband for Father’s Day—we hope he loves them just as much as you do! And your reference to Carole King gave us a smile: “I feel the earth move under my feet” is a fitting description indeed.
Thank you again for your trust, enthusiasm, and continued support of Grounded Footwear, Joyce. We’re grateful to have you as part of our community.
All the best,
Grounded Footwear
The shoe is very comfortable
The shoe is very comfortable. My issue is that the thin cover over the insole has come partially unattached to the sole pad. It then makes my foot very uncomfortable.
23 mei 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Deborah,
Thank you for taking the time to leave a review and share your feedback. We truly appreciate your 4-star rating and your support.
We’re delighted to hear that you find the shoes very comfortable. However, we’re sorry to learn about the issue with the cover on the insole becoming partially detached. We understand how that could affect the comfort of the shoe and detract from your overall experience.
Your feedback is important to us, and we’d appreciate the opportunity to learn more about the issue and see how we can help. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co or (888) 996-7910 so we can review your situation further.
Thank you again for bringing this to our attention, Deborah, and for choosing Grounded Footwear.
Regards,
Grounded Footwear
Great Shoes
I tried these shoes after seeing an ad and had tried many others that didn't work for me so I figured I would take a chance. From the very start, these are the most comfortable shoes I have ever worn. They feel a bit snug when you first put them on but it only lasts about a week before they settle on your feet. I'm an avid walker and these shoes have really taken away the achiness and tiredness from my feet. I love them so much, I just got my second pair. I'm a 7.5 and that's the size I got and it fits perfect. Highly recommend them!
10 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Maria,
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words and support.
We’re thrilled that you decided to give our shoes a chance and even happier to hear they turned out to be the most comfortable shoes you’ve ever worn. It’s great to know that after the initial break-in period, they settled perfectly to your feet and helped reduce the achiness and fatigue from your walks.
As an avid walker, your feedback means a lot to us, and there’s no greater compliment than hearing you loved them enough to purchase a second pair. Thank you as well for sharing your sizing experience.
Thank you again for your recommendation and for choosing Grounded Footwear, Maria. We’re grateful to have you as part of our community!
Grounded Footwear
The BEST customer service experience!
I was unable to use the shoes due to orthopedic issues, but the way Helen handled this situation was excellent and I am very happy with the outcome. She has excellent customer service skills. However, I do want to address the fact that the actual shoes aren't quite the quality I had expected for $70. I would not even feel comfortable gifting them to someone because they look and feel so cheap.
8 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Sallyrose,
Thank you for taking the time to leave a review and share your experience. We truly appreciate your thoughtful feedback and your 4-star rating.
While we’re sorry to hear that the shoes weren’t a suitable option due to your orthopedic needs, we’re delighted to know that Helen was able to assist you and provide a positive customer service experience. We’ll be sure to share your kind words with her, as recognition like this means a great deal to our team.
We also appreciate your honest feedback regarding the look and feel of the shoes. We understand that value is an important part of any purchase decision, and we're sorry to hear that the product did not meet your expectations in that regard. Feedback like yours is valuable and helps us continue to improve both our products and customer experience.
Thank you again for your honesty and for giving us the opportunity to assist you, Sallyrose.
Thanks,
Grounded Footwear
Was hesitant about the shoe at first…
Was hesitant about the shoe at first because all you hear about is “support” for your feet. Then I thought, what is more natural than walking and feeling the ground. I tried walking on our mini stone driveway and never felt a rock. Amazing! It just felt so natural. Love them! My biggest fear is getting them dirty. Hope they are washable.
19 mei 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Christine,
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words and support.
We love hearing about your experience! It's completely understandable to be hesitant at first, especially when so much emphasis is placed on traditional shoe support. We're thrilled that once you gave them a try, you found the experience so natural and comfortable. Your story about walking on your stone driveway and being amazed by the comfort made us smile!
We're so glad you're loving your shoes and enjoying that natural connection to the ground. As for keeping them clean, we completely understand wanting to protect a favorite pair!
Thank you again for choosing Grounded Footwear and for sharing your experience, Christine. We're grateful to have you as part of our community.
Best,
Grounded Footwear
One Very Happy Customer!
I was anticipating the fit on the shoes would be tight because I have a wide foot and shoes that fit me are not that easy. I was pleasantly surprised to find a perfect fit!
The comfort is amazing. I wear them all day with no discomfort.
I am so impressed with these that I will order another pair!
I love grounding shoes!
8 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Denise,
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words and support.
We’re delighted to hear that the fit exceeded your expectations, especially since finding comfortable shoes for wider feet can often be a challenge. Knowing that you found the fit perfect and can wear them comfortably all day without discomfort is exactly the kind of feedback we love to receive.
It’s also exciting to hear that you’re already planning to order another pair! Thank you for trusting Grounded Footwear and for sharing your experience. We’re thrilled to have you as one very happy customer, Denise!
Best,
Grounded Footwear
I have 4 pairs of grounded shoes now
I have 4 pairs of grounded shoes now. I love them! I have periferal neuropathy and these shoes feel wonderful!
8 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Pamela,
Thank you so much for taking the time to leave a 5-star review. We truly appreciate your support and kind words.
We’re thrilled to hear that you now have four pairs of our shoes and that you love them! Knowing that they’ve provided such wonderful comfort, especially while dealing with peripheral neuropathy, means so much to us.
There’s no greater compliment than having a customer come back for multiple pairs, and we’re honored that Grounded Footwear has become a trusted part of your daily routine.
Thank you again for your loyalty and for sharing your experience, Pamela. We’re grateful to have you as part of our community!
Best,
Grounded Footwear
Excellent Customer Service
I placed an order today and realized immediately that I had put the wrong size on one pair. I emailed as soon as I saw the order confirmation. Anderson with Grounded Footwear immediately answered my email and corrected it. With this kind of service, I am excited to get shoes and to do another review of how great they are!
4 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Tammy,
Thank you so much for taking the time to leave a 5-star review and share your experience. We truly appreciate your kind words and support.
We’re delighted to hear that Anderson was able to respond quickly and help correct your order right away. We understand how important it is to have peace of mind when placing an order, and we're glad we could make the process smooth and stress-free for you.
Your excitement about receiving your shoes means a lot to us, and we can’t wait for you to try them for yourself. Thank you again for your trust in Grounded Footwear and for recognizing the efforts of our team.
We look forward to hearing what you think once your shoes arrive!
All the best,
Grounded Footwear
Shoes never materialized and marketing is misleading
I can't speak to the shoes themselves because I never received them. I placed an order, card immediately charged and then...crickets. For nearly two weeks. I reached out to customer support and got a ChatBot response order was "proceeding as scheduled" but their OWN schedule states orders are processed within 48 hours and usually received within 5 days. I reached out again and was told the shoes were on backorder. Then, I got curious and did some research. They heavily imply this is an American company. It isn't! Shoes are made in Brazil and China and distributed by an Ecommerce company, origin unknown. I reached out a third time and requested a refund. It has been almost a month. No shoes and still waiting on a refund.
2 juni 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Theresa,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and disappointment you encountered throughout your order process. We completely understand how upsetting it must have been to place an order, experience significant delays, receive conflicting updates, and then continue waiting for a refund.
We also apologize for the lack of communication regarding the backorder status and for any confusion caused by the shipping timeline and order updates you received. We understand your concerns regarding transparency and customer expectations, and we agree that clear, proactive communication is essential.
Your feedback is important to us, and we take concerns like yours seriously. We would genuinely appreciate the opportunity to review your case further and ensure that your refund request has been properly addressed. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co or (888) 996-7910 so we can investigate and assist you personally.
Thank you again for your honest feedback, Theresa.
Regards,
Grounded Footwear
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