Even though it took a while. I have 2 pair that fit and 2 more in different colors on the way. Anderson was awesome to work with between emails and phone calls he resolved all my issues. My only issu... Toon meer
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I have worn the Freedom shoe since April. After 10+ years of chemo-induced neuropathy in my feet and lower legs, I now notice long periods of time of my feet and legs feeling completely normal! My... Toon meer
Bedrijf heeft geantwoord
FINALLY I have found a shoe I can wear all day. I have a closet full of shoes that felt great in the store but when I get home I can't wear any of them more than an hour. Quite exasperating because it... Toon meer
Bedrijf heeft geantwoord
Wow! these shoes just didn't work for me. Terrible return experience. No way would i do business with this company!
Bedrijf heeft geantwoord
3,8
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Don't Buy them.
Emailed them and called them to make sure I was ordering the correct size. I wear a women's 8 1/2 2EE in New Balance and Brooks. I ordered a pair based on my conversation with the customer service person. Shoes arrived today. They are too short and not wide enough. They put extra fabric on the top of the toe box but don't make the bottom sole wide enough. My foot hangs over the sole. They charge $10 for shipping and I'd have to pay another $10 to return them. So when you read their return policy it says you can return them for another pair but it doesn't say you have to pay postage both ways. So now I'm out $80. I live on social security so this is a lot of money to me. I will not pay $10 (for a total of $10) to return them but I will donate them to the homeless shelter.
28 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi D R,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the sizing and fit of the shoes did not meet your expectations, especially after you reached out to confirm the correct size before ordering. We understand how disappointing and frustrating that must feel.
We also appreciate you pointing out your concerns about the return shipping and how the policy was communicated. Your feedback is important to us, and we never want customers to feel caught off guard by the process or costs involved. We take comments like yours seriously as they help us improve how clearly we explain our policies and sizing guidance.
We would really appreciate the opportunity to review your order and see if there’s anything we can do to help make this situation better. Please don’t hesitate to contact our support team directly at support@groundedfootwear.co
or (888) 996-7910, and we’ll be glad to take another look for you.
Thank you again for your feedback.
Regards,
Grounded Footwear
This is the second time I bought these…
This is the second time I bought these shoes. I love the look and the comfort!
15 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Anita,
Thank you so much for taking the time to leave a 5-star review. We truly appreciate your continued support.
It means a lot to us that you chose to purchase a second pair and that you’re enjoying both the look and the comfort of the shoes. Hearing that our customers come back for another pair is one of the best compliments we could receive.
Thank you again for trusting Grounded Footwear. We’re so glad to have you as part of our community, Anita.
Best,
Grounded Footwear
Well Jermaine was a fantastic person !!!!!
Well Jermaine was a fantastic person who helped me with my order on my shoes !!! Very caring and jumped through hoops to help me !!who does that any more ….. Jermaine does ,soooo a huge shout out to him , thanks so much Jermaine
24 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Tim,
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words.
We’re thrilled to hear that Jermaine was able to assist you and make your ordering experience such a positive one. Going the extra mile to help our customers is exactly the kind of care we strive to provide, and we’ll be sure to pass along your shout-out to him.
At Grounded Footwear, we’re committed to making sure every customer feels supported and valued. Thank you again for your support, Tim!
Best,
Grounded Footwear
The footwear is exactly what was…
The footwear is exactly what was advertized. They are comfortable with or without socks. There was no pain from my neuropathy.
Part of my order was missing. I sent an inquiry, the company response was immediate and re-shipping my purchased knee brace . So bravo on customer service as well
Plan to share with friends, co-workers and clients. Please keep up your good service!!! Thank You KB Anderson
Order # 1319964
14 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Karen,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words and support.
We’re so glad to hear that the footwear has been comfortable for you and that it’s helped without causing neuropathy pain. It’s also great to know our team was able to respond quickly and arrange the re-shipment of your knee brace when part of the order was missing. Providing prompt support and making things right is always a priority for us.
Your willingness to share your experience with friends, co-workers, and clients means a lot to us. Thank you again for trusting Grounded Footwear, and we truly appreciate your encouragement to keep up the good service.
All the best,
Grounded Footwear
Very professional
Avery good company...very professional and experienced
24 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Marie,
Thank you so much for taking the time to leave a 5-star review. We truly appreciate your kind words.
We’re delighted to hear that you found your experience with our company to be professional. Providing quality products along with dependable service is always our goal, and it’s wonderful to know that came through in your experience.
Thank you again for your support and for choosing Grounded Footwear.
Best,
Grounded Footwear
I HAD problems with my left arch
I HAD problems with my left arch. A therapy nurse that give my husband service had a on a pair and told me to try them. I did not trust them at 1st because of their build, but I am now convinced! I wear as house shoes and forget to change shoes when I leave the house, they feel that good. I go shopping etc. Suprisingly they perform for me. Trying to get other family to buy!
2 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Pat,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words.
We’re so glad you decided to give our shoes a try after the recommendation, even though you were unsure at first. Hearing that they’ve helped with your arch discomfort and that they’re comfortable enough to wear both at home and while out shopping means a lot to us. That’s exactly the kind of everyday comfort we hope to provide.
It’s also wonderful to hear that you’re recommending them to your family. Thank you for trusting Grounded Footwear and for being part of our community.
All the best,
Grounded Footwear
I love these shoes!
I already had an idea that walking barefoot helps the body with natural movement of the feet and legs. I have an autoimmune disease that causes inflammation and this effects my joints. I ordered a pair of the grounded footwear and I LOVE THEM. As most places require shoes and also there are things on the ground that can injure, these are like walking barefoot. I think they are worth trying if you experience problems with your feet and legs!!
19 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Virginia,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words and support.
We’re so glad to hear that you’re enjoying your shoes and that they’ve helped you experience the natural, barefoot-like movement you were looking for. It means a lot to us to know they’ve been comfortable for you, especially while managing joint inflammation from your autoimmune condition.
Your thoughtful explanation of why you enjoy them will also be incredibly helpful for others considering trying them. We’re grateful you gave Grounded Footwear a chance and that they’ve become a great option for everyday wear.
Thank you again for your support, Virginia.
Best,
Grounded Footwear
Shoes not what I expected/POOR return process.
Shoes not what I expected, no support, my bad for not researching more thoroughly. Return process is a joke, this should be more revealed when you order them. One rep tells you to do one way, another states a different process, no continuity.
17 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Joe,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the shoes were not what you expected and that your return experience felt confusing and inconsistent. That’s not the level of clarity or service we aim to provide.
We understand how frustrating it can be to receive different instructions from different representatives, and we sincerely apologize for any lack of continuity. Your comments are important and help us improve both our communication and our processes. We also recognize that our footwear design isn’t the right fit for everyone, and we respect that.
We would genuinely appreciate the opportunity to review your situation and make this right. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910 so we can personally assist you and provide a clear resolution.
Thank you again for your honest feedback, Joe.
Regards,
Grounded Footwear
What a pleasant wearing experience!
I initially bought these shoes because I had some neuropathy in my feet from my chemotherapy treatments last year.
I have found the shoes so comfortable, I wear them everywhere, even for my daily workout.
After wearing my grounded footwear shoes, my assortment of other nice shoes seem tight and heavy! They actually did help my neuropathy.
21 november 2025
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Greg,
Thank you so much for your 5-star review and for sharing your experience with us. We truly appreciate you taking the time to write such thoughtful feedback.
We’re sorry to hear about the neuropathy you experienced following chemotherapy, but we’re incredibly grateful that our shoes have brought you comfort during your recovery. Knowing that you wear them everywhere even for your daily workouts and that your other shoes now feel tight and heavy in comparison really says a lot. It’s especially meaningful to hear they’ve helped ease your neuropathy symptoms.
At Grounded Footwear, our goal is to create footwear that feels natural, lightweight, and supportive for everyday life. We’re honored to be part of your journey.
Wishing you continued strength and comfort, Greg, and thank you again for your trust and support.
All the best,
Grounded Footwear
Troublesome feet
I have neuropathy and have trouble finding shoes that are comfortable, additionally when I got these I was recovering from a bad blister and slippers were the only thing I could tolerate. This footwear is so comfortable and causes no problems I've already ordered more.
3 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Brenda,
Thank you so much for your 5-star review and for taking the time to share your experience with us.
We understand how challenging it can be to find comfortable footwear when dealing with neuropathy . It truly means a lot to hear that our shoes were comfortable enough to wear when even slippers were the only other option. That’s exactly the kind of comfort and relief we hope to provide.
We’re also so grateful that you’ve already ordered more. Thank you for trusting Grounded Footwear to support you.
Wishing you continued comfort and healing, Brenda.
Best,
Grounded Footwear
I had a wonderful experience because of
I had a wonderful experience because of Anderson. He answered all my questions in a very kind and professional manner. He made it easy for me to replace the black and white shoes I bought about a year ago. Anyone that is thinking about these shoes especially if you have neuropathy they are the best. I am 95 years old and they help stabilize my walking. I will not wear any other shoes but grounded footwear
12 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Patricia,
Thank you so much for your beautiful 5-star review. It truly means the world to us that you took the time to share your experience.
We’re so happy to hear that Anderson was able to assist you with kindness and professionalism and make your replacement process smooth and easy. We’ll be sure to pass along your kind words to him — he’ll be honored.
Most of all, it’s incredibly meaningful to know that our shoes are helping you feel more stable and confident in your walking. At 95 years young, your strength and spirit are inspiring, and we’re grateful that Grounded Footwear can play a small part in supporting you each day.
Thank you again for your trust and loyalty, Patricia. We’re honored to have you as part of our community.
Best,
Grounded Footwear
I thank Grounded footwear every time I get up in the Morning.
There are millions of us out there who have had the misfortune to get Neuropathy, whether it be by surgery, Low Iron, Chemo, Spine problems, Covid, and 97 more reasons. We also seem to have 1M AI cartoon characters telling us how they can cure us, not to mention the 1M questionably famous Doctors trying to sell us on pills of all colors of the rainbow to cure our pain. I have personally spent $20k on therapy since November, no insurance, thank you Medicare, take the "care" part away, please. We trust no one, right? Wrong, I can only tell you, with all the creams and miracle bedsheets, tens machines, and supplements.
The ONLY item I have purchased, and Love, are my Grounded shoes. I run home and grab them if I don't have them on. I don't know why they work for me, but they do. I am in my 3rd year of extremely painful feet and moving into my legs, and they are absolutely the only item I can say I will buy whenever they wear out. I am on my 2nd pair. I wear them out a lot to the store, and wherever I go, it surprises me, but strangers come up to me and say, I love your shoes, what are they? I think they are really "cute"?
I thank this Company every day, because I think it is the only good and legitimate item that I have paid for, and have absolutely no regrets.
I love it when I don't feel I have been scammed, as we have all had that done to us with our horrible pain! I do not take the horrible medicines and stay on my feet every single minute I keep moving, moving, moving because that is what keeps you moving longer. Thank you, Grounded footwear. You get a Big "5+" from me.
8 mei 2025
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Patty,
Thank you so much for taking the time to share your story and for the incredible 5-star review. Your words truly mean more to us than we can say.
We’re so sorry for everything you’ve had to navigate with neuropathy and the long, frustrating search for relief. Hearing how much you’ve tried and how careful you’ve had to be about what you trust, makes it especially meaningful that our shoes have been the one thing that’s genuinely helped you feel comfortable and supported. Knowing you reach for them every day and even keep coming back for another pair is the highest compliment we could ever receive.
At Grounded Footwear, our goal has always been simple: create footwear people can rely on without gimmicks or promises that sound too good to be true. Just real comfort and quality. We’re so grateful that our shoes have made a difference in your daily life and helped you keep moving, that’s exactly what matters most.
Thank you again for your trust, your kind words, and for being part of our community, Patty. We’re cheering you on every step of the way.
Grounded Footwear
Jermaine went the extra mile to look up…
Jermaine went the extra mile to look up my order when I didn't have my information THEN he reviewed my order when I couldn't see it on my email. So patient with me so I would be assured my order was exactly what I ordered. He corrected the balance to be all that was promised.
5 februari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Lee,
Thank you so much for taking the time to leave a 5-star review and share your experience with us. We truly appreciate your kind words.
We’re so glad Jermaine was able to step in and help you every step of the way. Taking the time to look up your order, review the details, and make sure everything was correct is exactly the level of care we aim to provide. We’ll be sure to pass along your feedback to him — it will mean a lot!
At Grounded Footwear, we’re committed to making sure every customer feels supported and confident in their purchase, and we’re happy we could deliver that for you.
Thanks again for your support, Lee.
Best,
Grounded Footwear
Wonderful shoes
Wonderful shoes! I was tripping a lot in regular shoes, my doctor recommended trying your shoes. What a diffference, it makes me walk heel to toe instead of toe to heel!
1 november 2025
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Debi,
Thank you so much for your kind review and for the 5 stars. We truly appreciate you taking the time to share your experience!
We’re so happy to hear that our shoes have made such a positive difference for you, especially with improving your walking pattern and helping you feel more stable. It’s wonderful that your doctor recommended giving them a try and that you’re now walking more naturally heel to toe. That kind of comfort and confidence is exactly what we hope to provide.
Thank you again for your support and for trusting Grounded Footwear. We’re grateful to have you as part of our community, Debi!
Best,
Grounded Footwear
Just reading about their shoes it…
Just reading about their shoes it sounds like a scam. If the shoes are like being barefoot, how do they help with Plantar Fasciitis and Overpronation? I wear Brooks for stability with Superfeet insoles, they work for me and I work at a hospital.
31 januari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Elizabeth,
Thank you for taking the time to share your honest feedback. We truly appreciate you raising these questions and completely understand your concerns.
Our goal at Grounded Footwear is to offer a natural, flexible “barefoot-style” design that encourages proper foot alignment and muscle engagement. For some people, this can help reduce strain related to issues like plantar fasciitis or overpronation over time. That said, we recognize everyone’s feet and support needs are different.
We never want our products to feel misleading or like a one-size-fits-all solution. Your perspective helps us improve how we communicate, and we’re grateful you shared it. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910 if you’d like more information or have any questions.
Thank you again for your feedback, Elizabeth.
Grounded Footwear
No arches and neuropathy
I have relatively no arches and have neuropathy in both feet. These shoes are so comfortable that I can wear them all day and my feet still feel great in the evening. I am impressed by the quality of the shoes. Even better their customer support is exceptional with quick response and willingness to resolve an issue.
29 januari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Terry,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. It truly means a lot to us.
We’re especially grateful to hear how comfortable your shoes have been, particularly with having low arches and neuropathy. Being able to wear them all day and still feel great in the evening is exactly what we hope for every customer. Hearing that they’ve made a real difference for you is incredibly encouraging.
We’re also happy to know our support team was able to assist you quickly.
Thank you again for your kind words and for being part of our community, Terry.
Best,
Grounded Footwear
I haven't received the shoes yet!
29 januari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Louann,
Thank you for taking the time to leave a review and for bringing this to our attention. We’re really sorry to hear that you haven’t received your shoes yet — we completely understand how frustrating that can feel.
This isn’t the experience we want for you, and we’d love the chance to look into your order and help get this sorted out as quickly as possible. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910 if you’d like us to review your situation further. We’re here to help and will make this right.
We truly appreciate your patience and the opportunity to assist you.
Regards,
Grounded Footwear
These are the only shoes that don't…
These are the only shoes that don't make my feet cramp at night - including the boots! My orders have come quickly and correctly.
My only suggestion is that if you want to wear socks, go up a size or two (especially the boots)
25 januari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Debra,
Thank you so much for taking the time to share such a thoughtful review and for the 5 stars, we truly appreciate it! We’re so happy to hear that our shoes (and boots!) are helping keep your feet comfortable and cramp-free at night. That’s exactly the kind of difference we hope our footwear makes.
We also appreciate your helpful sizing tip about wearing socks — insights like yours are so valuable for other customers and our community. And we’re glad your orders arrived quickly and correctly, too!
Thanks again for your support, Debra. We’re grateful to have you as part of the Grounded family.
Best,
Grounded Footwear
They got my return and then I finally…
They got my return and then I finally choose the right size and 11 in womans was too small got one size up just want to thank everyone nice shoe
13 december 2025
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Linda,
Thank you so much for taking the time to share your experience with us. We’re glad to hear that you were able to find the right size and that you’re enjoying your shoes. We truly appreciate your patience during the exchange process and your kind words about our team. It means a lot to us to know you’re happy with your purchase.
Thank you again for choosing Grounded Footwear and for your support.
Warm regards,
Grounded Footwear
I've had the shoes for ten days and the…
I've had the shoes for ten days and the insoles are worn through.
21 januari 2026
Review zonder uitnodiging
Antwoord van Groundedfootwear
Hi Robert,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the insoles wearing through so quickly, and we understand how disappointing that can be—especially within such a short time. This is not the level of quality we aim to provide, and we appreciate you bringing it to our attention. We’d like the opportunity to look into this further and see how we can help make things right for you.
Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910 if you’d like us to review your situation further.
Sincerely,
Grounded Footwear
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