Cameron and Brenton from Fire Safety team swiftly helped me with my fire door matter by speaking to their business partner and resolving my doubts and concern in less than 24 hrs! So professional and... Toon meer
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Lees wat reviewers zeggen
Part of our job as property managers is dealing with block management - if property management can be a thankless job, I can't begin to imagine how difficult it can be for a block manager to have to j... Toon meer
Bedrijf heeft geantwoord
I've been trying to get in touch with Robyn Baker and Stephanie Rawlison for the past 6–7 days, both by phone and email, but neither of them has answered my calls or responded to my emails. We s... Toon meer
I usually struggle with Haus but Brenton Steenkamp offered help on the Fire Door checking exercise , on their email regarding the inspection visits. Such a good offer I contacted Brenton who immed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2008 and privately owned, we manage over 250 residential and mixed-use buildings in and around central London. We’re based on The Kingsland Road (near Islington), and offer great local block management within an hours' travel of our office.
Geschreven door het bedrijf
Contactgegevens
266 Kingsland Road, E8 4DG, London, Verenigd Koninkrijk
- 0207 275 2041
- jamie-lee@h-bm.co.uk
- h-bm.co.uk
4,1
Goed
3K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brenton was very helpful as I asked for…
Brenton was very helpful as I asked for his assistance in arranging my front door survey. I don't find using my laptop very easy so I was very thankful for his assistance.
3 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Arline Jenkins,
Thank you for sharing your experience. It’s lovely to hear that Brenton was able to make the process easier and take care of the arrangements for you. We really appreciate your kind feedback.
Regards,
Haus Block Management
Brenton Steenkamp was really helpful…
Brenton Steenkamp was really helpful with an issue in arranging fire door checks.
3 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Customer,
We really appreciate your feedback. It’s great to know that Brenton was able to help get everything sorted with the fire door checks. Thank you for taking the time to leave a review.
Regards,
Haus Block Management
Helpful & responsive
Genavieve was helpful and responsive throughout and the desired end result was achieved.
2 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear IA,
It’s great to know that everything was brought to a successful conclusion. Thank you for your kind words about Genavieve and for taking the time to share your experience.
Regards,
Haus Block Management
Thanks Brenton for helping me book my…
Thanks Brenton for helping me book my fire door inspection during my holiday!
3 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Natividad,
Great to hear that Brenton was able to get everything arranged for you while you were away. Thank you for taking the time to leave a review!
Regards,
Haus Block Management
Excellent building management team
Excellent building management team. They are very responsible, professional and quick to respond whenever there is a problem. They deal with issues promptly and with great attention, keeping you updated throughout. I really appreciate their support and efficient service. Highly recommended!
3 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Vaiva,
What a lovely review to receive. We really appreciate your kind words about the team and the service they provide. Thank you for taking the time to share your experience and for your recommendation.
Regards,
Haus Block Management
Always reliable
Brenton Steenkamp is always reliable, professional, and quick to assist. His ongoing support is greatly appreciated. The concierge team as a whole is also fantastic—consistently friendly, helpful, and willing to go the extra mile. Dealing with them is always a pleasant experience, and I'm very satisfied with the service they provide.
3 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear JK,
It’s wonderful to receive such positive feedback about Brenton and the concierge team. Knowing that their efforts continue to make a difference is greatly appreciated. Thank you for taking the time to share your experience with us.
Regards,
Haus Block Management
Great Experience with Brenton
We deal with a lot of block managing agents, and I can honestly say Brenton Steenkamp is a different one! His responses are always prompt, professional and incredibly helpful. It really makes a difference when dealing with property management matters.
Great service – thank you, Brenton!
2 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear AA,
What a lovely review to receive. It’s fantastic to hear that Brenton continues to make such a positive impression through the service he provides. Thank you for your kind words and for taking the time to share your experience.
Regards,
Haus Block Management
Haus management. Professional and supportive. Always respond to any queries or request.
Haus manage our building alongside the representatives of our RTM. They respond to all queries via the RTM and individual leaseholders. Always polite and helpful. I would recommend. We are just organising fire checks on front doors, for those of us with busy and stressful work and life schedules, it’s great to have their support.
1 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Stevie Herbert,
Thank you for such a thoughtful review. It’s wonderful to hear that you’ve had such a positive experience with the HAUS team and value the service provided. We really appreciate your kind words and recommendation.
Regards,
Haus Block Management
I’ve had a great experience with HAUS…
I’ve had a great experience with HAUS Block Management as a resident at Fathom Court. Brenton Steenkamp, in particular, has been extremely helpful, responsive, and easy to work with whenever issues arise. It’s rare to find property management that is so proactive and professional. Highly recommend their service!
1 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear KUSHAL SHARMA,
Thank you for such a wonderful review. It’s fantastic to hear that you’ve had such a positive experience with HAUS and, in particular, with Brenton. Your kind words and recommendation are truly appreciated.
Regards,
Haus Block Management
Very easy to use !
1 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Manpreet Patel,
Thank you for your feedback! We’re glad you found the experience easy and straightforward.
Regards,
Haus Block Management
Very responsive And quick to deal with…
Very responsive And quick to deal with the matter. Excellent job.
1 september 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear sree govind,
Thank you for the wonderful feedback. It’s great to know that everything was handled quickly and efficiently.
We really appreciate you taking the time to leave a review.
Regards,
Haus Block Management
I was pleased with the assistance I…
I was pleased with the assistance I received from Genavieve. There were problems and took several emails but she did not give up until it was sorted out.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear A shah,
Thank you for your kind feedback about Genavieve. It’s great to hear that her dedication made a difference and that she saw the matter through to resolution.
We appreciate you taking the time to share your experience.
Regards,
Haus Block Management
Every time we have received a great…
Every time we have received a great service and assistance by Mr. Brenton Steenkamp from HAUS Block Management.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Luis,
It’s wonderful to hear that you’ve consistently had such a positive experience with Brenton. Thank you for your kind words and for taking the time to share your feedback.
Regards,
Haus Block Management
I found staff to be courteous and…
I found staff to be courteous and interested in solving issues. The system that I need to use though is very clunky, response times tend to be slow and there’s not much follow-up.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear ODJ,
Thank you for taking the time to share your feedback. We really appreciate your kind comments about our team and are glad to hear that you’ve found them courteous and committed to helping resolve matters.
Regards,
Haus Block Management
Really nice people—friendly
Really nice people—friendly, respectful, and easy to deal with. I’ve had a very positive experience
4 juni 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear dastan zaremoradi,
Thank you for your lovely feedback. It’s wonderful to know that you’ve had such a positive experience with the team.
We really appreciate you taking the time to share this with us.
Regards,
Haus Block Management
Genavieve from Haus is always helpful
Genavieve from Haus is always polite, friendly and helpful
25 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Tuckerman Residential,
It’s lovely to receive such kind feedback about Genavieve. Thank you for taking the time to share your experience with us.
Regards,
Haus Block Management
Fire Door Inspection
I need a fire door inspection on my property and it falls literally between tenancies. I asked Brenton for help and he organised it straightaway without needing to involve either the out-going or incoming tenant. Perfect!
21 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Adrian Goodger,
Thank you for sharing your experience. It’s great to hear that Brenton was able to get everything arranged so quickly and make the process hassle-free.
We really appreciate your kind feedback.
Regards,
Haus Block Management
Brenton was helpful
Brenton was helpful, easy scheduling smooth experience.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Jasdeep Bhangal,
Thank you for your kind feedback. It’s great to hear that Brenton made the process simple and straightforward.
We appreciate you taking the time to share your experience.
Regards,
Haus Block Management
Excellent service
Brenton Steenkamp is always helpful, professional and responsive. I really appreciate the support he provides and the way he is always willing to assist.
The whole concierge team are also fantastic — friendly, helpful and always ready to go the extra mile. It’s a pleasure dealing with them, and I’m very happy with the service they provide.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Ivelina Voycheva,
Thank you for such a lovely review. Your kind words about Brenton and the concierge team are truly appreciated.
It’s wonderful to hear that you’ve had such a positive experience with the team. Thank you for taking the time to share your feedback.
Regards,
Haus Block Management
They are a total disgrace. They never get back to us, zero service. Our building is an eye dire and filthy.
They are a total disgrace.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Haus Block Management
Dear Vincent Dolan,
We’re sorry to hear that you feel this way. The concern you logged was acknowledged and responded to by the property manager, and the matter is currently being reviewed and discussed.
We understand your frustration and appreciate that you would like it resolved sooner. Certain factors and approvals must be considered before action can be taken, but please be assured that the matter has not been ignored. We will proceed once the review process has been concluded and a decision has been reached.
Regards,
Haus Block Management
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