First time using this online business, but I always do my research beforehand using Trustpilop and Google. With great reviews, I purchased some chairs from House of Isabella. Unfortunately, the chairs... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It was my first time purchasing from House of Isabella and it won’t be the last. Such beautiful pieces they have, I purchased a gorgeous marble bowl for my side table. It’s stunning and their customer... Toon meer
I contacted this business in regards to their “price match promise” which is on their website. I found the EXACT SAME item available (same design, same manufacturer, same product name) for $399 co... Toon meer
Bedrijf heeft geantwoord
I bought a beautiful clock from the brand Thomas Kent. Perfect description on the website. Great price. Fast delivery and even a follow up how things went. Well done team House of Isabella.
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy Customer …
Could not be happier with my bar stools from House of Isabella. There was a delay with delivery but great communication and updates made it worth the wait. Great quality and exactly as described.
Every thing is perfect and delivery…
Every thing is perfect and delivery arrived on time.
Great Customer Service
Such a great company to deal with
Such a great company to deal with, the furniture we ordered exceeded our expectations. The quality of the product plus, speed of delivery was excellent. Would definitely use again.
The Staff is the Difference
The sales staff, customer service was second to none. There was a mistake in ordering, of which was of my own doing, but the staff went out of their way to assist. I am pleased to highly recommend House of Isabella.
The order was duplicated partly due to…
The order was duplicated partly due to automated reminder and email delay. We tried to cancel the duplication. This was an an extremely frustrating experience communication only by email no phone. We told by email eventually that the duplication could not be stopped.
Sent from Victoria but has to be returned to Western Australia??? No refund only a credit voucher. You just make it all to hard.
Abo
Terrible delivery service
Terrible delivery service
Making really trouble for customer without any comensation as complanation.

Antwoord van House of Isabella
The tree of life is just a beautiful…
The tree of life is just a beautiful product, I am very happy that I have chosen your company.
Kind regards
Brigitte
A Satisfactory Purchase
I had been looking for a particular product and I fortunately found what suited me on House of Isabelle web site. I was pleased with the price and happy with the product when it arrived. There were problems with the delivery and the product arrived safely with no damage.
Great product delivered in a reasonable…
Great product delivered in a reasonable time
So happy with the plant hangers!
So happy with the plant hanger that I’ve bought and they arrived really quickly which was a huge relief! Would definitely recommend and purchase again from the house of Isabella
Clear communication and always…
Clear communication and always responded to my questions.
ordered 3 black garden pots
ordered 3 black garden pots
I received one pot damaged it was not wrapped properly.
Very disappointed
Will not order again

Antwoord van House of Isabella
Beautiful lamps
Beautiful lamps! Shipped and arrived so quickly. Thank you for the amazing service!
Fantastic
Fantastic. So far we are very happy with our purchase and will continue to look for more items in the future
The service made the difference
The service made the difference. Thank you to Jenny who went above and beyond - outstanding service and I would not hesitate to use HoI again.
Best online experience
I somehow got a faulty item. I contacted the team and their response was immediate. The staff member who assisted me was super friendly and helpful, and the issue was resolved right away. Honestly, one of the best online experiences I’ve had!
Love the bench
Love the bench, it's fab. They were great with communicating when it was delayed, which was no issue for me :)
Quick Delivery
Service? Only the best! Not to mention the product too!!
The team reached out to let us know that their last few bar stools we loved and ordered had been damaged they offered us an immediate refund or store credit. We decided to wait until stock came through which may have been up to 8 weeks. A week later stock arrived and we had our stools a few days after this notice. The stools are stunning, sturdy and came assembled. Shipping was quick considering their sheer size! Customer support team were considerate in informing us every moment there were changes. Absolutely love the product and the service was far superior than any other furniture store we’ve dealt with. Well done everyone! So worth the wait and we’ll buy again if we fall in love with any other products. 🥰
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







