JOHNS&CO Reviews 

4.595
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our new property manager, Rebecca Ogle, is an amazing person to cooperate with! Not only she’s proactive in giving us updates on literally every enquiry we had, but she also greatly facilitated some o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Terry is the best property manager. Excellent communication and response time resulting in me being a very happy tenant. When I had issues with my property, he always kept me informed with what was ha... Toon meer

Beoordeeld met 4 van de 5 sterren

I lived at Mercier Court for a year. I am very grateful for Peter’s help during this time. He consistently acted as a liaison between me and the landlord and was always patient in responding to my ema... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient and effective, got me a tenant within a week of me engaging them. Patiently addressed my concerns as a first time landlord in the UK. Great follow through including sorting out the utilities... Toon meer

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Eigendomsbeheerder
  4. Huurwoningen
  5. Makelaars
  6. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(4.595)

661 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Smashing support from John's and Co

Smashing support from John's and Co . Special call out to Bradley jenkins for retaining me as a client. Thank you guys!!
.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Pankaj,

Thank you for taking the time to share this feedback. We are pleased to hear you were impressed with our support, particuralry Bradley. We appreciate your continued trust in us and look forward to assisting you in the future.

Beoordeeld met 5 van de 5 sterren

The JC team all are very proactive and…

The JC team all are very proactive and professional and can quickly handle so sort of need across the rental business and relief a lot of trouble for me. Especially, Candice and Amber indeed give a lot of support. It is a very great choice when anyone wants to seek a nice place to stay.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Honglei,

Thank you for this feedback. We are pleased to hear you found our team proactive and professional, and that your needs were met with efficiency. It's great that Candice and Amber particularly stood out to you for their support. We'll be sure to share your kind words with them.

Beoordeeld met 5 van de 5 sterren

Peter Ogundare ensured we had…

Peter Ogundare ensured we had everything done in time to complete sale of our apartment including a tricky fire door that should have been sorted months ago. He pulled out all the stops to get it fixed and compliant.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Paul,

Thank you for taking the time to leave this feedback regarding Peter. We're pleased to hear that he took excellent care of your property, allowing for a smooth sale. We'll be sure to share your kind words with him and hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

I would highly recommend Nicole Wright

I would highly recommend Nicole Wright. Throughout my interactions with her, Nicole has consistently demonstrated exceptional professionalism, responsiveness, and attention to detail. She has been approachable, knowledgeable, and always willing to go the extra mile to provide support and guidance.

Nicole's communication has been clear and proactive, making the entire process smooth and stress-free. She combines a friendly and personable approach with a high level of expertise, which has made a significant positive difference to my experience.

It has been a pleasure working with Nicole Wright, and I would not hesitate to recommend her to others. She is an asset to her team and fully deserves recognition for the outstanding service she provides.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Kyle,

Thank you for this thoughtful review regarding Nicole. Nicole takes great pride in sharing her expertise with care and professionalism and will be thrilled to hear this stood out to you in your experience with her. We'll be sure to share this excellent feedback with her.

Beoordeeld met 5 van de 5 sterren

Great experience with Johns & Co with…

Great experience with Johns & Co with the support and quick response from Candice and Andrew to successfully renting a property in Manchester as an international student. Candice was very acknowledging about my situation and provided as much as flexibility and support throughout the whole process. Would recommend Johns & Co!

1 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Liu,

We're pleased to hear you had a great experience with our team, in particular Candice, who will be thrilled her helpfulness and quick responses made all the difference to you. Thank you for your recommendation and we wish you the best in your new property.

Beoordeeld met 5 van de 5 sterren

Great experience with Johns & Co…

Great experience with Johns & Co renting a property in Manchester with the help from Candice and Andrew. Candice was the best, she was very helpful and provided quick response throughout the initial booking stage to move in. Everything went very smoothly throughout the whole process and would thank Candice for all her help and would recommend Johns & Co.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Ben,

We're pleased to hear you had a great experience with our team, in particular Candice, who will be thrilled her helpfulness and quick responses made all the difference to you. Thank you for your recommendation and we wish you the best in your new property.

Beoordeeld met 5 van de 5 sterren

Been working with Alexandra for the…

Been working with Alexandra for the past years and with Candice this year. Amazing support and help! Totally recommend!

11 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Diana,

Thank you for your continued trust in our team. We're pleased to hear Alexandra has been of great support to you over these last few years, and that Candice's assistance has helped contribute to a positive experience. We appreciate your recommendation and will be sure to pass your kind words along to them.

Beoordeeld met 5 van de 5 sterren

Johns and Co experience

Firstly Mr Claudiu was excellent in helping us locate an apartment which matched our expectations and very helpful in responding to any questions. Miyah Reid was very approachable and helpful in any questions we had regarding bills setting up things. Lastly, our property manager Mr Yantong Lin was excellent in having the issues we reported having fixed in a timely fashion.
5 star service from all of them!

11 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Amaad,

Thank you for your kind words. We appreciate your feedback and five star review of our team. It's great to hear that so many of our staff played a role in contributing to a positive experience overall. If you need any help in the future, please don't hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Great Help on my property at 84, Marco Polo Tower

I have a property at 84, Marco Polo Tower 6 Bonnet Street, London, under which John & Co. is managing for me. Recently, I was informed by Wai Yau, the Senior Compliance Administrator of John & Co. of the soon expiry of the Rent and Legal Protection insurance policy. With Wai's help and excellent service, the aforesaid policy has been successfully renewed. I would like to thank Wai Yau and his team for the efforts and excellent performance.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Patrik,

Thank you for your feedback. It's great to hear Wai and our Property Management team were proactive in ensuring your property is protected. We'll be sure to pass your kind words along to them.

Beoordeeld met 5 van de 5 sterren

Very helpful throughout the process

Very helpful throughout the process! Wonderful people. Helped me move quickly from the US. Would absolutely recommend them.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Kyle,

Thank you for your recommendation. We understand how overwhelming it can be making a big move, and it's wonderful to know you were well supported by our team.

Beoordeeld met 5 van de 5 sterren

Great support

Great support, always action the landlord requests.
Param is receptive and follows up what needed.

9 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

We're pleased to hear you've been impressed by our team's proactive support, particularly Param. We'll be sure to pass your feedback along to him.

Beoordeeld met 5 van de 5 sterren

The confidence has been built with John’s Co

I have been extremely impressed with the service provided by Skye and Candice. They have both been professional, efficient, patient and very responsive throughout the process. Their communication has been excellent, and they have made everything feel straightforward and well managed.

Skye in particular has been outstanding with her consultation and support, and her professionalism and personal approach have made me feel very confident in choosing JOHNS&CO. I would be very happy to recommend the service to other landlords.

31 juli 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Wei,

Thank you for taking the time to leave this review. It's fantastic to hear Skye and Candice have impressed you with their professionalism and communicative approach. We strive to deliver a high standard of service and it's great to know you received this. We appreciate the recommendation and will be sure to pass your kind words onto the team.

Beoordeeld met 5 van de 5 sterren

Caitlin Mitchell is really really…

Caitlin Mitchell is really really patient and nice. I have good experience living here.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Xiangnan,

We're pleased to hear you had a positive experience with Caitlin. We'll be sure to share your feedback with her and wish you all the best in your property journey.

Beoordeeld met 5 van de 5 sterren

We are about to move into our new flat

We are about to move into our new flat. Shareen has been super helpful - going out of her way to help us sort out maintenance and cleanliness issues prior to our move in. Highly recommend!

7 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Mild,

Thank you for leaving this high recommendation for Shareen. Shareen takes pride in delivering excellent service and will greatly appreciate your feedback. Wishing you all the best in your new flat.

Beoordeeld met 5 van de 5 sterren

Letting Review

Shareen has been very helpful throughout our move in process. Very responsive and accommodating! 😊

7 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Wendy,

We're pleased to hear you had a positive experience with Shareen and that her responsive and accommodating approach made all the difference! We'll be sure to share your feedback with her.

Beoordeeld met 4 van de 5 sterren

Great experience

Great experience with the property manager, Ambrose was really helpful and transparent during the move-out period with keeping me updated with the process and arranging the deposit return.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Iwong,

It's fantastic to hear you had a great experience with Ambrose and that he was helpful and transparent throughout the process. Wishing you all the best in your property journey!

Beoordeeld met 5 van de 5 sterren

Professional and responsive property management service

I have worked with John&Co for three years. The team demonstrates great professionalism with prompt and reliable service, and my overall experience has been excellent. A special thank‑you to Property Manager Mr. Terry Lau for his very fast response; he always communicates and resolves issues in a timely manner.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for your trust in us. We're pleased to hear our team have consistently delivered a reliable and prompt service, while maintaining professionalism at all times. It's great to know Terry in particular has made a strong impact for his fast responses. We'll be sure to share your kind words with him and look forward to assisting you in the future.

Beoordeeld met 5 van de 5 sterren

Overall positive experience

Overall positive experience - Tia was quite nice during the viewing/negotiation stage, and Victor - our PM - has been great and attentive.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for your review. We're pleased to hear our team worked together to provide you with a positive experience overall. We'll be sure to share this feedback with them.

Beoordeeld met 1 van de 5 sterren

I don’t even want to give one star

I don’t even want to give one star. Leah Kayenga, or whoever is being the property agent , has absolutely no respect for tenants’ privacy. They brought prospective clients to view the house without showing any consideration or professionalism.

The entire experience has been extremely disappointing. Their behaviour was disrespectful, inconsiderate, and completely unacceptable. I expected much better communication and respect for tenants’ rights, but instead I was treated with a complete lack of courtesy. I would not recommend dealing with them based on my experience

5 augustus 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

Beoordeeld met 5 van de 5 sterren

Great service and client management…

Great service and client management from the lettings team, overall communication is always clear and have the best interest for their customers.

29 juli 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Reshel,

We're pleased to hear you feel well looked after by our team. We always strive to provide our clients with transparent communication and it's great to know you have received this. Thank you for your kind review and trust in us.

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