JOHNS&CO Reviews 

4.586
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Terry is the best property manager. Excellent communication and response time resulting in me being a very happy tenant. When I had issues with my property, he always kept me informed with what was ha... Toon meer

Beoordeeld met 5 van de 5 sterren

Our new property manager, Rebecca Ogle, is an amazing person to cooperate with! Not only she’s proactive in giving us updates on literally every enquiry we had, but she also greatly facilitated some o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient and effective, got me a tenant within a week of me engaging them. Patiently addressed my concerns as a first time landlord in the UK. Great follow through including sorting out the utilities... Toon meer

Beoordeeld met 4 van de 5 sterren

I lived at Mercier Court for a year. I am very grateful for Peter’s help during this time. He consistently acted as a liaison between me and the landlord and was always patient in responding to my ema... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Eigendomsbeheerder
  4. Huurwoningen
  5. Makelaars
  6. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(4.586)

716 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

After a couple of errors by the Accounts Dept - which Johns acknowledged on discovery- I have been hugely impressed by a Junior Client Account manager called Jay Tran.

He has been extremely efficient dealing with the number of queries I’ve raised, has got to the problems straight away and I have been very impressed by him. As a lawyer I recognise a professional service when I experience one.

15 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Jeremy,

Thank you for taking the time to share your experience and provide such encouraging feedback about Jay. We'll ensure your comments are shared with Jay and his management team!

Beoordeeld met 4 van de 5 sterren

Thanks for Peter

I lived at Mercier Court for a year. I am very grateful for Peter’s help during this time. He consistently acted as a liaison between me and the landlord and was always patient in responding to my emails. Now that I have moved out, he is doing everything he can to assist me in getting my security deposit returned. I truly appreciate his help.

18 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Iben,

Thank you for sharing your experience and for choosing JOHNS&CO! We're delighted that Peter has been a consistent source of support throughout your tenancy. Wishing you all the best in your next chapter!

Beoordeeld met 5 van de 5 sterren

Johns&Co. 👍👍

As non-resident landlords, a reliable and responsive agent to take care of our apartment and other tenancy issues is extremely crucial to us.
Johns&Co. is the one.
Special thanks go to Jay Tran and Param Virdee. They really helped us a lot especially in dealing with the HMRC.

16 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Clive,

Thank you for your wonderful feedback and for placing your trust in JOHNS&CO!

We understand how important it is for overseas landlords to have peace of mind knowing their property is in safe hands. It's fantastic to hear that Jay and Param have provided the reliable and responsive support you need.

We look forward to continuing to support you with your property!

Beoordeeld met 5 van de 5 sterren

Sam and Eric did an amazing job for us

Sam and Eric did an amazing job for us. Very grateful for their support

14 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Chris,

Thank you for your feedback! It's great to hear that Sam and Eric provided an excellent service and made a positive difference to your experience with JOHNS&CO.

Beoordeeld met 5 van de 5 sterren

I had a very positive experience…

I had a very positive experience dealing with Reggie Chung. He has been professional, patient, helpful, and approachable throughout the process. Reggie has always been prompt in responding to my enquiries, providing clear explanations and addressing my concerns with understanding and professionalism.

I particularly appreciate his excellent communication, attention to detail, and willingness to assist whenever clarification is needed. His friendly attitude and dedication to customer satisfaction have made the process much easier.

Thank you, Reggie, for your continued support and excellent customer service. Your efforts are truly appreciated. I would highly recommend your service!

16 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Osaugue,

Thank you for taking the time to share your feedback. Your recognition of his dedication to customer service means a great deal to us, and we'll ensure your comments are shared with him.

Thank you again for your recommendation and for choosing JOHNS&CO!

Beoordeeld met 5 van de 5 sterren

Really happy with how quickly my issue…

Really happy with how quickly my issue was dealt with. Reggie was great, very helpful and quick to get things sorted. I really appreciated his support and the excellent customer service. Thank you!

16 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Alina,

Thank you for your feedback!

We're so pleased that Reggie was able to resolve your issue quickly and provide the support you needed.

Beoordeeld met 5 van de 5 sterren

Victor and his team were superb

Victor and his team were superb. I had a problem and he pushed to get it sorted with minimal fuss as quickly as possible. Well done.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Robert,

Thank you for your 5 star review - we're really pleased that Victor and his team worked hard to get everything resolved quickly. We'll be sure to pass on your praise to Victor and the team!

Beoordeeld met 5 van de 5 sterren

The reference paper and process were…

The reference paper and process were smooth. I would like thanks Candice for help and professional work.

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Abdullah,

We're pleased to hear that the referencing process was smooth and straightforward, and that Candice's professionalism and support helped make everything easier for you.

Thank you for sharing your positive experience with us!

Beoordeeld met 5 van de 5 sterren

Professional property agent

I started using Johns&Co in July 2021 as my representative for searching tenants, receipt of rent and property management. The team members have always been professional and helpful and this saved me from any troubles. We have recently concluded the third tenancy agreement handled by Candice and Federico. They have been very efficient in finding new tenants and in concluding all related documentations. The new tenants were able to move in within a few days after the last tenants moved out from the apartment.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for your continued trust in JOHNS&CO since 2021 and for taking the time to share your experience!

It's wonderful to hear that our team has consistently provided the professional and reliable service you need as a landlord. We value your ongoing support and look forward to continuing to manage your property for many years to come!

Beoordeeld met 5 van de 5 sterren

Thomas Chan and Skye Champbell have…

Thomas Chan and Skye Champbell have been very helpful and supportive in managing a challenging tenancy situation. They have taken my concerns seriously, followed up on my behalf and helped clarify the next steps. Thomas, in particular, has made a real effort to obtain answers and keep me informed, which I really appreciate.
The situation is still ongoing, but it is reassuring to know they are doing their best to help. Thank you both for your professionalism, patience and continued support!

15 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Haldun,

Thank you for taking the time to share your feedback. We'll ensure your kind comments are shared with them both!

Beoordeeld met 5 van de 5 sterren

Fast and Smooth Experience

had a really good experience with Isobel and Marzaan while securing my new rental property. things moved at lightning speed with their help. Both were very friendly, professional and always helpful throughout the process. They were quick to respond to my queries, kept things moving and made the whole experience much smoother and less stressful. It was great dealing with them, and I really appreciate the time and support they provided in helping me secure my new home.

Thanks to Isobel and Marzaan for all their help. Highly recommend their service!

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Arnav,

Thank you for your feedback! We're so pleased that Isobel and Marzaan helped make the experience such a positive one.

Thank you for your recommendation, and we wish you every happiness in your new home!

Beoordeeld met 5 van de 5 sterren

One and only 5 star Estate Agent in Nine Elms

My experience with Johns & Co in Nine Elms has been Five Star. In particular the rental team went above and beyond to ensure smooth transition. I highly recommend Charlie, Rayan and Miyah and by choosing this team you will be in professional hands.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Kohan,

Thank you for your feedback and five-star review!

Your confidence in our team means a great deal to us, and we'll be sure to share your wonderful comments with all three.

Thank you for choosing JOHNS&CO, and we look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Sam Orme and Erin Wynne

Sam Orme and Erin Wynne,

Thank you for your kind and genuine support and guidance on our process to find a right place to live in London. Sam, your honest and humble advices were truly appreciated. We felt like we found long lost brother who is giving us all right advices on many small but really important things. Highly recommended Sam and Erin to many others who need help to find a place to live in London. Goodluck 😊

8 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Munkhzul,

Thank you so much for sharing your feedback with us! Finding the right home is such an important decision, and we're delighted that Sam and Erin made the journey a positive and reassuring experience.

We'll make sure both Sam and Erin receive your lovely feedback. Thank you for your recommendation, and we wish you all the very best in your new home!

Beoordeeld met 5 van de 5 sterren

I am happy working with Johns Co…

I am happy working with Johns Co because they have great people taking care us quite well, Rebecca Ogle specially and others are doing their job perfect,

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Murat,

Thank you for your feedback!

It's great to know that you feel so well looked after by Rebecca and the wider JOHNS&CO team.

Beoordeeld met 5 van de 5 sterren

I was cautioned about the expiry of the…

I was cautioned about the expiry of the Rent Protection and Legal Expenses insurance coverage which I had overlooked weeks ago. I was impressed that the insurance coverage was swiftly executed within a matter of only few days after my late response. Now I could rest assure the risks if any arise later will be well taken of. Thanks to your team and also to Wai Yau especially.

20 september 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Lim,

Thank you for sharing your experience with us!

Your appreciation means a great deal, and we'll be sure to pass on your thanks to Wai and everyone involved.

Beoordeeld met 5 van de 5 sterren

Great lettings experience with Erin, Rayan and Kristen

I had a very positive experience with JOHNS&CO in letting my two apartments. Special thanks to Erin, Rayan and Kristen for their support throughout the process, from securing tenants to completing the tenancy arrangements. I really appreciate their efforts and would happily recommend their lettings service.

12 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Mohammed,

Thank you for your wonderful review! We're so pleased that Erin, Rayan and Kristen worked together to deliver a smooth and successful experience.

We really appreciate your recommendation and look forward to continuing to support you with your properties!

Beoordeeld met 5 van de 5 sterren

They have been great stayed with me…

They have been great stayed with me until the final steps, Silvia and Erin amazing help.

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for your feedback and for choosing JOHNS&CO - we'll be sure to share your appreciation with them both!

Beoordeeld met 5 van de 5 sterren

Rental uplift

Katy has just secured my rental uplift for the next year. She was helpful and efficient and was able to increase a n amount that has covered my increased costs.
Thank you

6 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for sharing your experience with us! We'll make sure Katy receives your lovely feedback. Thank you for continuing to trust JOHNS&CO with your property!

Beoordeeld met 5 van de 5 sterren

I had a great experience with Shareen

I had a great experience with JOHNS&CO, thanks to Shareen. She was friendly, professional, and very helpful throughout the process. Her communication was excellent, and she made everything smooth and straightforward. I really appreciate her support and the effort she put into making the experience a positive one. Excellent service from start to finish. Highly recommend!

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Thamer,

What a lovely review, thank you for sharing your experience with us!

We're so pleased that Shareen made such a positive impression with her friendly approach, professionalism and excellent communication. Thank you again for your recommendation and for choosing JOHNS&CO!

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