JOHNS&CO Reviews 

4.593
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our new property manager, Rebecca Ogle, is an amazing person to cooperate with! Not only she’s proactive in giving us updates on literally every enquiry we had, but she also greatly facilitated some o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Terry is the best property manager. Excellent communication and response time resulting in me being a very happy tenant. When I had issues with my property, he always kept me informed with what was ha... Toon meer

Beoordeeld met 5 van de 5 sterren

Efficient and effective, got me a tenant within a week of me engaging them. Patiently addressed my concerns as a first time landlord in the UK. Great follow through including sorting out the utilities... Toon meer

Beoordeeld met 4 van de 5 sterren

I lived at Mercier Court for a year. I am very grateful for Peter’s help during this time. He consistently acted as a liaison between me and the landlord and was always patient in responding to my ema... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Eigendomsbeheerder
  4. Huurwoningen
  5. Makelaars
  6. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(4.593)

659 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Sam Orme and Erin Wynne

Sam Orme and Erin Wynne,

Thank you for your kind and genuine support and guidance on our process to find a right place to live in London. Sam, your honest and humble advices were truly appreciated. We felt like we found long lost brother who is giving us all right advices on many small but really important things. Highly recommended Sam and Erin to many others who need help to find a place to live in London. Goodluck 😊

8 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Munkhzul,

Thank you so much for sharing your feedback with us! Finding the right home is such an important decision, and we're delighted that Sam and Erin made the journey a positive and reassuring experience.

We'll make sure both Sam and Erin receive your lovely feedback. Thank you for your recommendation, and we wish you all the very best in your new home!

Beoordeeld met 5 van de 5 sterren

I am happy working with Johns Co…

I am happy working with Johns Co because they have great people taking care us quite well, Rebecca Ogle specially and others are doing their job perfect,

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Murat,

Thank you for your feedback!

It's great to know that you feel so well looked after by Rebecca and the wider JOHNS&CO team.

Beoordeeld met 5 van de 5 sterren

I was cautioned about the expiry of the…

I was cautioned about the expiry of the Rent Protection and Legal Expenses insurance coverage which I had overlooked weeks ago. I was impressed that the insurance coverage was swiftly executed within a matter of only few days after my late response. Now I could rest assure the risks if any arise later will be well taken of. Thanks to your team and also to Wai Yau especially.

20 september 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Lim,

Thank you for sharing your experience with us!

Your appreciation means a great deal, and we'll be sure to pass on your thanks to Wai and everyone involved.

Beoordeeld met 5 van de 5 sterren

Great lettings experience with Erin, Rayan and Kristen

I had a very positive experience with JOHNS&CO in letting my two apartments. Special thanks to Erin, Rayan and Kristen for their support throughout the process, from securing tenants to completing the tenancy arrangements. I really appreciate their efforts and would happily recommend their lettings service.

12 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Mohammed,

Thank you for your wonderful review! We're so pleased that Erin, Rayan and Kristen worked together to deliver a smooth and successful experience.

We really appreciate your recommendation and look forward to continuing to support you with your properties!

Beoordeeld met 5 van de 5 sterren

They have been great stayed with me…

They have been great stayed with me until the final steps, Silvia and Erin amazing help.

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for your feedback and for choosing JOHNS&CO - we'll be sure to share your appreciation with them both!

Beoordeeld met 5 van de 5 sterren

Rental uplift

Katy has just secured my rental uplift for the next year. She was helpful and efficient and was able to increase a n amount that has covered my increased costs.
Thank you

6 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Thank you for sharing your experience with us! We'll make sure Katy receives your lovely feedback. Thank you for continuing to trust JOHNS&CO with your property!

Beoordeeld met 5 van de 5 sterren

I had a great experience with Shareen

I had a great experience with JOHNS&CO, thanks to Shareen. She was friendly, professional, and very helpful throughout the process. Her communication was excellent, and she made everything smooth and straightforward. I really appreciate her support and the effort she put into making the experience a positive one. Excellent service from start to finish. Highly recommend!

13 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Thamer,

What a lovely review, thank you for sharing your experience with us!

We're so pleased that Shareen made such a positive impression with her friendly approach, professionalism and excellent communication. Thank you again for your recommendation and for choosing JOHNS&CO!

Beoordeeld met 5 van de 5 sterren

Outstanding Service and Genuine Commitment to Customer Care

I would like to give special recognition to Wanmin Xue for her outstanding support and dedication. Whenever I reach out to her with a question or request for assistance, she is always responsive, proactive, and willing to help, even when the matter falls outside her direct responsibilities.

Rather than simply redirecting me to another department or leaving me to figure things out on my own, she takes the initiative to follow up internally, clarify the situation, and get back to me promptly with helpful answers. Her willingness to go the extra mile has made communication remarkably efficient and my overall experience with the company significantly better.

Wanmin is a real asset to the team. Her professionalism, ownership, and genuine commitment to customer satisfaction are exactly what excellent property management service should look like. I sincerely hope her efforts and contributions are recognised by her management, as she has made a real difference to me as a client.

Thank you, Wanmin, for your consistently excellent support!

12 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Param has managed the property really…

Param has managed the property really well and deals with all issues quickly.

12 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Matthew - thank you for your positive feedback.

It's great to know that Param has been managing your property so effectively and addressing any issues promptly.

We really appreciate you recognising his hard work and will make sure your feedback is shared with him!

Beoordeeld met 5 van de 5 sterren

Professional staff with timely…

Professional staff with timely response. Especially Miyah and Siliva.
Process was seamless and they took care of everything with as little involvement from myself. Highly recommended specially in the nine elm area

1 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Mohammed,

Thank you so much for your fantastic review and recommendation.

It's great to know that Miyah and Siliva made the process straightforward for you. Miyah and Siliva will be thrilled to hear your comments, and we're so pleased our Nine Elms team made such a positive impression!

Beoordeeld met 5 van de 5 sterren

Huge thanks to Rebecca Ogle for her…

Huge thanks to Rebecca Ogle for her excellent service. She kept me informed at every step. Rebecca Ogle was patient and professional, and I really appreciate all her hard work to resolve this matter.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Annie,

Thank you for taking the time to share such lovely feedback!

We're delighted to hear that Rebecca provided such a positive experience. It's wonderful to know that her patience, professionalism and dedication helped bring the matter to a successful resolution.

Beoordeeld met 5 van de 5 sterren

Thank you Ambrose for your fast and…

Thank you Ambrose for your fast and friendly service. You went out of your way to help me resolve an issue that was stressful for me. Appreciate it.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Lucy,

Thank you for taking the time to share your feedback!

We're delighted to hear that Ambrose went above and beyond to help resolve your concerns and make a stressful situation a little easier.

We'll be sure to pass on your kind words to Ambrose.

Beoordeeld met 5 van de 5 sterren

Johns and Co

Luke Thomas has been very helpful in the process of extending my tenancy and was very patient with explaining everything to me.

8 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Alexandra,

We're delighted to hear that Luke provided such a helpful and supportive service throughout.

We'll be sure to pass on your kind words to Luke, and we really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Erin & Matthew

We have great experience with Erin & Matthew. Their quick and professional responses did impress us.

30 september 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Pierre,

We're delighted to hear that you had such a positive experience with Erin and Matthew, and that their professionalism and prompt communication made a great impression.

We'll be sure to pass on your kind words to them both. We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Superb experience from Isobel and Rayen

Both Isobel and Rayen have been fantastic throughout the entire process of finding and securing a new flat to rent.

They’ve been knowledgeable, answered all my questions in full, furthermore provided very clear instructions regarding action items, timelines and milestones (landlord communication, referencing, deposit, moving in info, contacts etc.).

It also seems they have a smooth working relationship with the concierge at the development and cooperate well together. My experience so far as a tenant with Johns & Co has been superb, thanks again once more Isobel and Rayen!

2 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Mark,

Thank you for taking the time to share such lovely feedback!

We're delighted to hear that Isobel and Rayen provided such a positive experience throughout your rental journey. We'll be sure to pass on your kind words to them both, and we really appreciate your recommendation and trust in JOHNS&CO.

Beoordeeld met 5 van de 5 sterren

Johns&Co provided excellent service…

Johns&Co provided excellent service throughout my flat search and when I moved in. They found me a flat in just one day after I told them what I was looking for, which was incredibly efficient and stress-free. Now that I’m settled in, the property manager is lovely and always quick to answer any questions I have, ensuring a smooth transition into my new home. I would definitely recommend them to anyone looking for a reliable and attentive property service.

7 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Loreta,

Thank you for taking the time to share such wonderful feedback!

We're delighted to hear that our team was able to find you the perfect flat so quickly and make the moving process as smooth and stress-free as possible. It's also lovely to know that our Property Management team has continued to provide a helpful and responsive service since you've moved in.

We really appreciate your kind words and recommendation, and we wish you all the best in your new home!

Beoordeeld met 5 van de 5 sterren

Your colleague,Mr Thomas CHAN is great.

Your colleague, Mr Thomas CHAN is a great help.

8 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Raymond - thank you for taking the time to share your feedback.

We're delighted to hear that Thomas has been a great help and provided you with a positive experience. We'll be sure to pass on your kind words to him.

Beoordeeld met 5 van de 5 sterren

Exceptional service and quick turnaround—special thanks to Alex!

I had a wonderful experience with this agency, and I want to give a special thank you to Alex! They are extremely professional, and their response and action times are remarkably fast. Highly recommended!

7 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Ada,

Thank you for taking the time to share such lovely feedback!

We're delighted to hear that you had such a positive experience with JOHNS&CO and that Alex provided such a professional and efficient service.

We'll be sure to pass on your kind words to Alex, and we really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Yuxin Guo has been very helpful and…

Yuxin Guo has been very helpful and responsive! Really appreciate the help!

6 oktober 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Heikel,

Thank you for taking the time to share your feedback! We're delighted to hear that Yuxin has been helpful and responsive throughout your experience with us.

We'll be sure to pass on your kind words, and we really appreciate you taking the time to recognise their efforts.

Beoordeeld met 5 van de 5 sterren

Johns&Co Royal Wharf Outstanding!

Johns&Co Royal Wharf have always made renting from them seamless from the day we moved in. The agents were all so friendly and it was them that welcomed us into the area. Our property manager Nicole Wright had always been helpful through out and was always there when needed. She provided an excellent service and when ever we had a query or needed help she always had the solution.

Many thanks and keep doing what you’re all doing.

25 september 2026
Review zonder uitnodiging
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Antwoord van JOHNS&CO

Hi Adeel,

Thank you for leaving this message, we appreciate your recommendation.

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