JOHNS&CO Reviews 

4.595
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our new property manager, Rebecca Ogle, is an amazing person to cooperate with! Not only she’s proactive in giving us updates on literally every enquiry we had, but she also greatly facilitated some o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Terry is the best property manager. Excellent communication and response time resulting in me being a very happy tenant. When I had issues with my property, he always kept me informed with what was ha... Toon meer

Beoordeeld met 4 van de 5 sterren

I lived at Mercier Court for a year. I am very grateful for Peter’s help during this time. He consistently acted as a liaison between me and the landlord and was always patient in responding to my ema... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient and effective, got me a tenant within a week of me engaging them. Patiently addressed my concerns as a first time landlord in the UK. Great follow through including sorting out the utilities... Toon meer

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Eigendomsbeheerder
  4. Huurwoningen
  5. Makelaars
  6. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(4.595)

659 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience so far!

I've worked with Candice and Owen from the NPW branch to list and let my flat, and I must say I've been very impressed so far.
Throughout the process, their communications and strategic insight were genuinely top notch. It's obvious they know what they're doing and they keep each other, and us, in the loop, without spamming us with meaningless requests.
I've worked with 2 other agencies in the past, and their level of service was often sub par, and far below the one I've received here. I'm hoping that Johns&Co proves to be as good at managing the property as they were at helping me let it. Fingers crossed :).

28 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Daniela able to provide solid support…

Daniela able to provide solid support and leadership when we face difficult issues relating to our property management. She is able to response effectively and identify right resources to resolve our issues.

29 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My appreciation of Nicole Wright

From the moment we gave notice to the receipt of my deposit, your professionalism and efficiency were truly outstanding.

Your attention to detail and prompt responses made the entire process seamless and stress-free. I am incredibly thankful for your dedication and support throughout this time.

Please know that your exceptional service has not gone unnoticed, and I am fortunate to have had you manage the property we were staying in. I look forward to any future opportunities to work together.

12 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolute pleasure working with Daniela…

Absolute pleasure working with Daniela Nakraj and Nicolas Randal from johns and co. Both super professional, personable and go above and beyond. Thanks so much! Thanks for me new home in GLH!

29 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A trusted property rental management company

I entrusted the rental management of my property to JOHNS&CO, and their service was satisfactory. They offer professional management services and are always quick to respond. Brice, the property manager from JOHNS&CO, is responsible for the post-rental management of my apartment, frequently assists with tenant coordination, and handles routine property management tasks, such as breaking down the bill and reminding tenants to pay it. I am very grateful for this help. Overall, I consider the management services provided are professional and trustworthy.

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Although the rental process is alien to…

Although the rental process is alien to me and I was doing it overseas. The guys in Johns & co made it super easy and they were very professional, helpful and patient. I even felt comfortable to send my son alone knowing that they will help him settle down easily and they did it very professionally.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Property Manager

I have recently been assigned a new property manager.  I have had a really positive experience with Luke Thomas. He is professional, responsive, and always communicates clearly and promptly. Any questions or issues I’ve had, have been dealt with efficiently
Overall, I’ve found him to be reliable, approachable, and professional, and I would happily recommend his services.

25 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend my agent

Highly recommend my agent, Johnson &Co, most of their staffs are really good, looking after my properties, like Denisa, Pavlo.
Although the management fee is not cheap, it’s worth worthy, you can trust them.

25 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good work

Param Virdee, senior property manager, is very responsive and helpful in answering Landlords’ questions and requests. I hope the good work of Johns & Co will continue and this good service standard be propagated to all staff!

23 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall very positive experience with…

Overall very positive experience with Johns&Co, very professional team with established processs. During my tenancy, the property manager Terry Lau has been very helpful and he is always responsible and quick to deal with whenever I have questions questions or issue to resolve. It’s been a pleasure working with Terry. Highly recommended. Thank you very much.

24 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Experience

I can’t recommend Kristen Wu at JOHNS&CO highly enough.

I had been searching for an apartment in London for nearly 2–3 months, dealing with multiple agencies and agents, and my experience with Kristen was on a completely different level.

I had originally found an apartment elsewhere, but the deal fell through at the very last minute. I already had a plane ticket booked to London and suddenly found myself with nowhere to stay. As soon as I explained the situation to Kristen, she immediately got on it. She sent me a huge number of suitable options, was incredibly proactive, and ultimately managed to secure an apartment for me in the exact building I had been hoping to live in.

Throughout the entire process, Kristen was extremely responsive, professional, and reliable. She would always get back to my messages and calls quickly, kept me updated, and genuinely made me feel like finding the right apartment for me was a priority.

After months of dealing with different agents and agencies, nobody came close to the level of professionalism, efficiency, and care that Kristen showed. What had become an incredibly stressful situation was resolved remarkably quickly thanks to her.

I’m extremely grateful for everything Kristen did and would recommend her without hesitation to anyone looking for a property in London. An absolutely outstanding experience from start to finish.

14 september 2026
Review zonder uitnodiging

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