John Shepherd Estate Agents Reviews 

1.440
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm so grateful for all your help managing my apartment, Reemi Yasmin (33 Colmore Row Branch). After some tough experiences with past RMs (except Tenille Biggs), it's been a breath of fresh air workin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to leave a review for my property manager, Gita Patel. I have been living at this property from almost a year now and I can’t thank Gita enough for her quick responses and solutions to any so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been with John Shepherd since April 26 looking to sell my property. They have been a wealth of advice throughout and have sold the property 2 times, almost at first viewing on both occasion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jamie is a professional at his job, he makes you feel relaxed, explaining everything to you, nothing is to much trouble. Jamie came armed with information packs went through them left no stone unturne... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Over John Shepherd Estate Agents

Geschreven door het bedrijf

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(1.440)

664 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have been renting through John…

I have been renting through John shepherds for over 2 years and Tina Margetts was our rental manager and she made everything easy and she was very helpful and kept me informed the whole time.

21 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience Hilary. We are pleased to hear that Tina provided you with helpful and professional support throughout your rental journey. If you need anything further, please don't hesitate to reach out to us, we are always here to help.

Beoordeeld met 5 van de 5 sterren

I always felt that my property was in very capable hands

I was extremely impressed with the service I received from John Shepherd, and particularly from my Property Manager, Sue Birch.

Sue was excellent throughout — always responding promptly to my queries, keeping me well informed and providing clear, professional advice whenever needed. She was incredibly supportive, kind and approachable, and I always felt that she genuinely looked after my interests as a landlord.

As I am now selling the property and will no longer be continuing as a landlord, I would like to thank Sue and the team for their support. It was very reassuring to know that my property was in such capable hands. I would have no hesitation in recommending John Shepherd, and Sue in particular.

21 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your wonderful experience Jayne. We are delighted to hear that Sue provided you with such professional and supportive service and always able to assist. We appreciate your recommendation and wish you all the best with your property sale.

Beoordeeld met 5 van de 5 sterren

Great experience with the company

Great experience with the company. Very efficient service. Especially Gita Patel give exemplary service.

1 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Sangeeta, for sharing your wonderful experience. We are thrilled to hear that you found our service efficient and our team, especially Gita, to be exemplary. Your feedback is important to us and helps us continue building lasting relationships with our valued clients. Thank you again for sharing.

Beoordeeld met 5 van de 5 sterren

We would like to thank mohammed…

We would like to thank mohammed Ibrahim,jessica birdi,hannah britten for helping us for the entire letting + move in process to make it smooth…
Thanks also for providing and showing the property and providing all the minute details. Really happy and appreciate and thanks for the service of John shepherd.We are enjoying the current stay in the property as tenant.

- Taniya

18 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Taniya for sharing your wonderful experience about our team in Derby. We love to hear that our team provided helpful and professional support throughout your letting and move-in process. It's great to know you're enjoying your stay in the property and we are here to support should any further queries come up along the way. We appreciate your trust in us and look forward to continuing to support you.

Beoordeeld met 5 van de 5 sterren

Had a fantastic experience using this…

Had a fantastic experience using this agency and especially their agent Reemi who was on hand to walk us through everything and answer any questions we had

20 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words Ibrahim. We are delighted to hear you had a fantastic experience with Reemi who has been able to support you through your journey. We appreciate your trust and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Ellie & matt thank you excellent…


Ellie & matt thank you excellent service. I was struggling to sell my house and you guided me through.Thank you so much. Okay

18 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words Maskeen. We are delighted to hear that our team including Ellie and Matt provided professional and helpful guidance to make a difference in selling your house. We appreciate your recognition and wish you all the best with your move and your next chapter.

Beoordeeld met 5 van de 5 sterren

Great experience!

Must say, fantastic experience being a tenant under John Shepherd, very responsive and helpful. Recognition must be given to the agent handling our property, has been absolutely fantastic, thank you, Geeta for all your hard work and dedication!

19 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Mr Alam for sharing your fantastic experience with us. We are delighted to hear that Gita has continually provided you with such helpful and professional support. We appreciate your recognition and look forward to assisting you in the future.

Beoordeeld met 5 van de 5 sterren

The letting service team is very helpful.

The letting customer service team, in particularly Aleemah Aziz and Lara Soars, is very helpful.

17 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for taking the time to share your review with us. We are delighted to hear that our team, especially Aleemah and Lara, provided you with helpful support. We appreciate your recommendation and if you need anything further, please don't hesitate to reach out to us.

Beoordeeld met 5 van de 5 sterren

Top professionals

Just to say that, in Aleemah Aziz and Alisha Donaldson, John Shepherd have two excellent professionals in their Birmingham office. Courteous, efficient and smart! Thanks to both for their help.

17 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words, Adam. We are thrilled to hear that our team have provided you with professional support. We appreciate your feedback and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Tracy Savage

I would just like to say a big thank you to Tracy Savage I have worked alongside Tracy for a number of years with John shepherd and before she has always been a great person to work with very pro active and helpful in any situation

15 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words Ron. We truly appreciate your recognition of Tracy's professionalism and helpfulness over the years. We are so pleased to hear of the relationship you have built and look forward to many more years of working together.

Beoordeeld met 4 van de 5 sterren

JS have been looking after the letting Flat 2

JS have been looking after the letting of our flat for the last 4-5 years and it has been very successful in the way everything is managed. They take all the pressure off the owners and carry out all checks and certificates required when instructed. Sue Birch has been very professional and efficient.

13 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience John. We are glad to hear that our team has provided reliable guidance and taken the pressure off you as a flat owner. We would love to know how we could make your experience even better and increase it to 5* so please do let us know. Thank you again!

Beoordeeld met 5 van de 5 sterren

Abbie Clark is amazing ,Great…

Abbie Clark is amazing ,Great communication skills,friendly and really good at her job .I felt comfortable talking to her and she gets the job done .well done Abbie .

13 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Helen for sharing your lovely kind words about Abbie. We are thrilled to hear she made you feel comfortable and she has gone above and beyond to support you. We really appreciate your feedback and look forward to assisting you again.

Beoordeeld met 5 van de 5 sterren

I just want to recognise Tracy

I just want to recognise Tracy. I’ve worked as a Contractor for Tracy for a long time now and her attitude towards John Shepherd, Contractors, Landlords and Tenants I’ve always found to be very fair. Getting a great balance to satisfy all parties

12 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Simon for recognising Tracy. We love to hear that you have built such a great relationship with her and that we have been able to have a long term partnership with you. Thank you again and we look forward to continuing to work together.

Beoordeeld met 5 van de 5 sterren

Sue is absolutely wonderful

Sue is absolutely wonderful. She responds quickly and couldn't be more helpful. She makes it so easy to do business with John Shepherd.

11 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words Mrs Al-Khamiri. We are delighted to hear that Sue has been so helpful and communicative and that we have made doing business with us easy. We appreciate your recommendation and look forward to supporting you further.

Beoordeeld met 4 van de 5 sterren

Team members

sue has been really great, shes looked after me since I moved into the flat & I couldn’t be more thankful. She’s always there for support & very commutative

12 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your lovely review for Sue in our Redditch branch! We love to hear this feedback for our team and appreciate you taking the time to share.

Beoordeeld met 5 van de 5 sterren

Faye Nichols - fantastic property manager

Faye has been our property manager and it’s been a fantastic experience. Very prompt and proactive member of the staff. Thank you, Faye for all your help and support.

5 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words Vijay. We love to hear that Faye has provided you with such helpful and professional support and that you have built such a great relationship with her. We appreciate you sharing your feedback and look forward to continuing to work together.

Beoordeeld met 5 van de 5 sterren

Have been renting for 7 years using…

Have been renting for 7 years using this agency, always my point of contact being Gita Patel, who’s been extremely supportive whatever the circumstance. Highly recommend their services.
Thank you!

11 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Ina, for sharing your wonderful experience with us. We are delighted to hear that Gita has been such a supportive point of contact for you throughout. We appreciate your recommendation and look forward to assisting you further.

Beoordeeld met 5 van de 5 sterren

Special mention for Aleemah Aziz

I wanted to give a special mention to Aleemah Aziz, who has been the Property Manager for our house, but is now moving on to a different role. Aleemah has always done a great job for us, highly responsive, with good suggestions, and quick actions.
Thank you Aleemah, and all the best for the future.

11 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words Sam. We are thrilled to hear that Aleemah provided you with professional and reliable guidance and able to support throughout. We appreciate your recommendation and look forward to supporting you further.

Beoordeeld met 5 van de 5 sterren

Huge thank you...

I just want to say a huge thank you to Abbie Clark at John Shepherd for the support and quick responses in communicating with my mum and the issues with her flat. Great help every time, always willing to listen and support in a swift manner. Thank you!

10 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for taking the time to share your review Jenny. We are delighted to hear that Abbie provided such helpful and professional support for your mum's flat and ensured that you felt listened too and supported throughout. If you need anything further, please do not hesitate to reach out to us, we are always happy to help.

Beoordeeld met 5 van de 5 sterren

Very supportive staff helped me move…

Very supportive staff helped me move when i needed a place in a hurry

16 juni 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience Sairam. We are glad our team could assist you in finding a place quickly and able to support. If you need anything further, please don't hesitate to reach out to us.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer