I'm so grateful for all your help managing my apartment, Reemi Yasmin (33 Colmore Row Branch). After some tough experiences with past RMs (except Tenille Biggs), it's been a breath of fresh air workin... Toon meer
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I wanted to leave a review for my property manager, Gita Patel. I have been living at this property from almost a year now and I can’t thank Gita enough for her quick responses and solutions to any so... Toon meer
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I have been with John Shepherd since April 26 looking to sell my property. They have been a wealth of advice throughout and have sold the property 2 times, almost at first viewing on both occasion... Toon meer
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Jamie is a professional at his job, he makes you feel relaxed, explaining everything to you, nothing is to much trouble. Jamie came armed with information packs went through them left no stone unturne... Toon meer
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Bedrijfsgegevens
Over John Shepherd Estate Agents
Geschreven door het bedrijf
Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
Contactgegevens
33 Colmore Road , B3 2BS, Birmingham , Verenigd Koninkrijk
- 0121 647 5444
- enquiries@johnshepherd.com
- johnshepherd.com
4,6
Uitstekend
1K reviews
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Highly Professional
Have a great ongoing relationship with Jon Shepherd, especially Tina who is exceptional. Really professional, very personable and very responsive - highly recommend!
25 augustus 2026
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Antwoord van John Shepherd Estate Agents
Thank you for your kind words Nick. We are thrilled to hear about your experience working with Tina. We strive to provide reliable guidance and tailored support to build lasting relationships. We appreciate your recommendation and we look forward to continuing to support you.
Good maintenance service
Thank you for assisting us to replace the faulty switches for my apartment within 3-4 few days from my reporting on this matter.
And, your staff Aleemah is really helpful and responsive as well.
8 september 2026
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Antwoord van John Shepherd Estate Agents
Thank you for your kind words Benny. We are glad we could assist you promptly with your maintenance issue and that we were able to action this swiftly for you. We appreciate your trust in us and look forward to supporting you again in the future.
Mandi has been really helpful in…
Mandi has been really helpful in letting out my house from start to finish - great service.
4 september 2026
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Antwoord van John Shepherd Estate Agents
Thank you for your kind words Drew. We are delighted to hear that Mandi provided you with helpful and professional service throughout the lettings process. Our team strives to offer reliable guidance and build lasting relationships with our clients. We thank you for your recommendation and look forward to supporting you further.
Prompt to my request and always finding…
Prompt to my request and always finding lasting solutions too
Especially to Gita , my property Manager.
Thank You .
3 september 2026
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Antwoord van John Shepherd Estate Agents
Thank you Olanike for your kind words. We are delighted to hear that our team, especially Gita, has been helpful and communicative in finding lasting solutions for you. We appreciate your recommendation and look forward to continuing to support you.
Worked with Jenna
Worked with Jenna, have to note that she is very efficient and helpful to work with. Thanks for working with us.
3 september 2026
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Antwoord van John Shepherd Estate Agents
Thank you for your kind words Si. We are delighted to hear that you found Jenna to be efficient and helpful to work with and that we have been able to resolve any queries quickly for you. We appreciate your trust and look forward to working with you again.
Great property management team to work…
Great property management team to work with. Mia, Jenna, Callum, Abbie, Adam, Kevin & Tenille. Their communication is always clear, jobs are well organised and any issues are dealt with quickly. From a contractor’s point of view, it makes a massive difference working with a team that’s responsive and easy to deal with. Would definitely recommend.
2 september 2026
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Antwoord van John Shepherd Estate Agents
Thank you Sean for taking the time to share your experience of working with our property management team in Sutton and Cannock. We love to hear that our team are great with communication and quick responses and overall make your experience more positive. We really appreciate your recommendation and relationship and look forward to continuing our collaboration.
Professional, Friendly Staff
We have now used John Shepherd to sell 2 houses and both times service has been excellent. 1st house was sold in 4 days the 2nd house a couple of months but the market has been more difficult lately. Abby has been great, put up with all my questions and calling for updates nothing was ever too much trouble. In fact everyone i have spoke to has been very professional, Joseph, Madilynne to name a few sorry if I missed anyone out.
28 augustus 2026
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Antwoord van John Shepherd Estate Agents
Thank you for sharing your experience Clare. We are so pleased to hear that our team provided excellent service during both of your house sales. It's wonderful to know that Abby, Madi and our team were helpful and communicative throughout the process. We appreciate your trust in us and are here for any future needs you may have. Wishing you all the best moving forward.
Landlords: Avoid and go elsewhere
As a landlord, I'm not quite sure what I was paying them for...they certainly found new and inventive ways to squeeze cash out of me whenever they could - despite opting out of rent guard they still charged me for it, plus an exorbitant fee when my tenants moved out for a check out they took ages to sort and were never quite sure they'd done.
Each month (it seemed) I would be bombarded by marketing and emails telling me I need to pay for xyz which were a requirement for landlords...not all were.
The tenants left the house in a disgusting state which cost me both money and personal time to sort. So the annual house inspections were another waste of time as 9 years of overgrown garden and jungle state driveway caused damage, alongside the hideousness of an inside rarely if ever cleaned and stinking of cat pee.
Don't get me started on the £250 float they insisted on grabbing from me and sitting on for anything which needed doing (just take it out of the rent monies) and the time the oven broke and the tenant gave up trying to tell agents and I'd had a new one bought and installed and in operation for 10 days before the agent emailed me to say it was broken and they would buy one out of the float....
Renewing the tenancy always seemed to cost an arm and a leg too....again, they never actually did anything, but still seemed to make me pay a lot for it.
My previous estate agent was bought out by this company, so they were never my choice. I've gone down the Open Rent route now and certainly could not, with any form of conscience, recommend them to other landlords.
1 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for taking the time to share your feedback and leave a review. We are sincerely sorry to hear that your experience with our service did not meet your expectations and that you were left feeling so disappointed.
We fully appreciate the trust that landlords place in us to manage their properties, and we are sorry to read your comments regarding communication, fees, the management of your property, and the overall support you received during your time with us. This is not the experience we strive to provide, and we are sorry that we fell short.
We appreciate you bringing this to our attention and we would welcome the opportunity to better understand your experience and discuss the concerns you have raised in more detail. Your feedback is invaluable in helping us review our processes, identify areas for improvement, and ensure we deliver the best possible service to our clients.
Please contact me directly at laura.heaven@johnshepherd.com and I would be happy to arrange a call or meeting at a time that suits you. I would appreciate the opportunity to listen to your feedback and better understand your experience.
Thank you again for taking the time to share your concerns, and I hope to hear from you soon.
Josh is always a pleasure to work with
Josh is always a pleasure to work with. Finding property managers who really care is hard these days, but not with Josh and John Shepherd
27 augustus 2026
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Antwoord van John Shepherd Estate Agents
Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Josh and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.
Kevin was a pleasure to work with
Kevin was a pleasure to work with. Knew his stuff and was helpful.
27 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for taking your time to share a 5* review for Kevin! We appreciate your recommendation and will ensure this feedback is passed on.
Outstanding Property Maintenance
I cannot recommend Gita highly enough. From the very beginning, she has been professional, responsive, and incredibly helpful in managing my property. Her communication is excellent, keeping me updated on all important matters and ensuring everything runs smoothly.
Gita consistently goes above and beyond to address issues quickly and efficiently, giving me complete confidence that my property is in safe hands. She is knowledgeable, organised, and always approaches her work with a positive and friendly attitude. Thank you!
27 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for taking the time to share your 5* review Victoria. We love to hear of your experience working with Gita and we are so pleased to hear that the overall management of your property has been of high standard and Gita has consistently gone above and beyond. We really appreciate your recommendation and look forward to continuing to support you.
Very happy with Reemi as my property…
Very happy with Reemi as my property manager. She is responsive and easily contactable.
Overall satisfied with John Shepherd Estate Agents.
27 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Reemi and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.
I had a wonderful experience with Lara…
I had a wonderful experience with Lara Soars. She was incredibly kind, professional and supportive, and was always happy to help with any questions or concerns I had.
Lara was very responsive, understanding and went above and beyond to make everything as smooth and straightforward as possible. I really appreciated her patience and genuine willingness to help.
I’m very grateful for all her support and would highly recommend Lara to anyone looking for someone professional, reliable and genuinely caring.
25 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you Alisa for sharing your wonderful experience. We are thrilled to hear that Lara provided you with such professional and supportive guidance. Our team strives to be communicative and helpful, ensuring a smooth process for everyone. We appreciate your recommendation and look forward to assisting you again in the future.
Thank you Abbie Clark for your support…
Thank you Abbie Clark for your support and communication skills during recent problems I experienced with one of my properties.
Job well done
25 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for sharing your experience Philip. We appreciate your recognition for Abbie and will ensure that your feedback is passed on. We appreciate you taking the time and look forward to supporting you further.
Brilliant
Abbie Clark has been brilliant helping me throughout my tenancy finishing, made everything clear for me and any issues I had she has helped me every step of the way.
31 juli 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for your kind words Amy. We love to hear delighted to hear that Abbie provided you with clear and helpful support throughout your tenancy. Our team strives to offer reliable guidance and build lasting relationships with our clients. If you need anything further, please don't hesitate to reach out to us, we are always here to help.
It was a horrible experience with John…
It was a horrible experience with John Shepherd Cannock branch. We were told the house was in a good state but we got there only to find out the house has not been professionally cleaned with lots of outstanding repairs. These repairs were picked and stated on the inventory but they ignored and handed over the keys to us in that state. We spent first few days cleaning and chasing repairs. A month down the line, some of these repairs are still outstanding.
25 juli 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for taking the time to share your review however we are sorry to hear of your experience. This is certainly not the level of service we aim to deliver and we apologise for the issues that you have faced. I have noted that you are already in contact with our management team regarding your queries and that they are working with you to resolve any pending issues. We hope that we can work with you to ensure that this is resolved at the earliest opportunity and your trust in us is rebuilt moving forward.
Really happy with Eleanor’s help…
Really happy with Eleanor’s help throughout the whole process. She was friendly, helpful and easy to communicate with. She made everything simple and stress free. Thank you, Eleanor, for all your help! 😊
24 augustus 2026
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Antwoord van John Shepherd Estate Agents
Thank you for sharing your experience Teckla. We are delighted to hear that Eleanor provided you with friendly and helpful support and made your experience stress free. We love to hear your feedback and if you need anything else, please don't hesitate to reach out to us.
Excellent service and support
I rented a property through them and was fully satisfied with their service. Tracy Savidge was extremely helpful throughout the check-out process and made everything very smooth. She also helped ensure that my full deposit was released. I really appreciate her support and professionalism and would highly recommend their service.
10 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for sharing your experience Nader. We are delighted to hear that Tracy provided such professional and helpful support during your check-out process and made your experience stress free. It's great to know that she ensured the smooth release of your full deposit. We appreciate your recommendation and look forward to assisting you again in the future.
My five stars go to Reemi Yasmin for…
My five stars go to Reemi Yasmin for helping me find the right tenants, thank you for your support, I really appreciate it x
14 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for your kind words Karin. We are so pleased to hear that Reemi provided you with helpful support in finding the right tenants. Our team is dedicated to offering reliable guidance and building lasting relationships. If you need anything else, please don't hesitate to reach out to us, we are always happy to help.
5 Stars
I have been a landlord and contractor for Tracy for many years. She's trustworthy and honest which is essential in the lettings game.
20 augustus 2026
Review zonder uitnodiging
Antwoord van John Shepherd Estate Agents
Thank you for taking the time to share your review for Tracy and for trusting in us over the years. We pride ourselves on being trust worthy and honest within the industry and are glad to hear of your positive experience working with us. Thank you again and we look forward to supporting you further.
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