John Shepherd Estate Agents Reviews 

1.440
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm so grateful for all your help managing my apartment, Reemi Yasmin (33 Colmore Row Branch). After some tough experiences with past RMs (except Tenille Biggs), it's been a breath of fresh air workin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to leave a review for my property manager, Gita Patel. I have been living at this property from almost a year now and I can’t thank Gita enough for her quick responses and solutions to any so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been with John Shepherd since April 26 looking to sell my property. They have been a wealth of advice throughout and have sold the property 2 times, almost at first viewing on both occasion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jamie is a professional at his job, he makes you feel relaxed, explaining everything to you, nothing is to much trouble. Jamie came armed with information packs went through them left no stone unturne... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Over John Shepherd Estate Agents

Geschreven door het bedrijf

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(1.440)

664 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful

Property management person -Tina- always really helpful.

4 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your 5* Review for Tina. We will share your recognition with her directly.

Beoordeeld met 5 van de 5 sterren

Prompt support, explained everything in detail

As a first time buyer, the process seemed very tedious and overwhelming. However the agents (Madilynne and Natasha) made it easier by responding to the emails promptly and explaining the next steps at every step. They have been super helpful with something that is very exciting but also very anxiety-provoking!

3 augustus 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your 5* review Hanan. We are so pleased of your experience working with Madi and Tash who were able to support you every step of the way. We appreciate your recommendation and wish you all the best in your new home!

Beoordeeld met 5 van de 5 sterren

Great maintenance team

I have had the pleasure of working closely with Adam, Mia, Kevin, Abbie and Tenille at John Shepherd Estate Agents, and they have been outstanding throughout.

Their communication is second to none. They always keep me fully updated, respond promptly, and ensure everyone is informed every step of the way. No question is ever too much trouble, and no problem is too big or too small for them to help resolve. They are always approachable, professional, and willing to go the extra mile to ensure everything runs as smoothly as possible for us as one of their contractors.

It is a pleasure working alongside such a dedicated and supportive team. Their organisation, efficiency, and commitment to providing excellent service make a real difference, and we genuinely value our working relationship with them.

I would highly recommend Adam, Mia, Kevin, Abbie and Tenille to anyone looking for an estate agency team that truly cares about delivering exceptional customer service.

31 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you, Nikki, for your wonderful feedback. We are thrilled to hear that our Sutton Coldfield team has provided you with reliable guidance and outstanding communication. Our commitment to being professional and helpful is at the heart of what we do. We truly value our partnership and look forward to continuing to support you in the future.

Beoordeeld met 5 van de 5 sterren

Faye Nichols

Faye Nichols managed to sort out/respond to 2 items of concern for which I had received NO response from the 2 parties I had messaged.

31 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience, Hazel. We're delighted that Faye was able to address your concerns and get them resolved quickly, despite your challenges prior. We appreciate you taking the time to share your review and look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service

Shannon was extremely helpful as were all the other staff in the sale of my house. The process went smoothly and very quickly. Thank you

30 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Hi Suzanne, thank you for sharing your experience with us. We are delighted to hear that Shannon and our team provided you with professional and helpful support during the sale of your house. We appreciate your trust in us and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Our relationship manager

Our relationship manager, Tracy, has always provided a great service, and continues to do so.

30 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your lovely review for Tracy! We are delighted to hear that she has consistently provided you with great support. If you ever need anything further, please don't hesitate to reach out to us, we are always happy to help.

Beoordeeld met 5 van de 5 sterren

Incredible Service

Mia from the Cannock office has been incredible in managing our tenancy. Her prompt communication & hard work has been invaluable to us, especially through difficult personal times where she has understood just how important it was to have a property manager we can confide in and rely on. I’ll forever be grateful for Mia, and know that any issues that arise in the future or questions we might have will be dealt with to the best of her abilities.

30 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience and for taking the time to share your 5* review for Mia. We love to hear that Mia has been such a reliable and communicative support during your tenancy and that we have been able to meet your expectations throughout. We appreciate your recognition and look forward to continuing to support you in the future.

Beoordeeld met 5 van de 5 sterren

Thank you! 😊

I had a great experience working with Reemi Yasmin at John Shepherd. She made the whole booking process smooth from start to finish, provided clear instructions, and organised the key handover efficiently. Everything was well communicated, which made completing the job straightforward and successful. Professional, organised, and easy to work with. Thank you, Reemi!

27 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your wonderful experience with us. We are delighted to hear that Reemi provided you with reliable guidance and made the process seamless. We appreciate your kind words and hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Aleema is very helpful and efficient in…

Aleema is very helpful and efficient in communicating between tenant and landlord.

29 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for taking the time to share your review. We are so pleased to hear that Aleemah has been both helpful and efficient with her communication and we were able to resolve any queries promptly. We appreciate your trust and look forward to continuing to support you.

Beoordeeld met 5 van de 5 sterren

Kelvin Zakeyo made it very simple and…

Kelvin Zakeyo made it very simple and was quick to respond with all queries. I loved the experience as it was exactly what I wanted and was very helpful with moving things forward.

28 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience, Rebekah. We are so pleased to hear that Kelvin provided you with quick and helpful support and able to move things forward quickly. If you have any further questions, please feel free to reach out to us, we always happy to help.

Beoordeeld met 5 van de 5 sterren

Thank you so much Jessica and your team…

Thank you so much Jessica and your team for your exceptional service. We appreciate your proffessional conduct

28 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for taking the time to share your 5* review for Jessica. We truly appreciate your recognition and look forward to continuing to support you.

Beoordeeld met 5 van de 5 sterren

The Agent Kevin was very helpful…

The Agent Kevin was very helpful throughout the entire application process.

28 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience with us. We are delighted to hear that Kevin was so helpful during your application process and able to support you throughout. Thank you again for sharing your review!

Beoordeeld met 5 van de 5 sterren

Over the years I have always dealt with…

Over the years I have always dealt with the property manger Gita Patel on a one to one basis, she has always helped me in any way she could, I wasn't just someone that rented a property, I was always reassured if I had any problems or queries, never had any issues with John Sheppard as a company would highly recommend have been sitting tenant for 37 years and never want to leave

28 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your wonderful experience Donna. We are delighted to hear that Gita has provided you with such helpful and professional support over the years. Building lasting relationships with our tenants is important to us, and we appreciate your trust in us. Thank you for your recommendation and we look forward to continuing to support you.

Beoordeeld met 5 van de 5 sterren

Special thanks to Nakesha

Special thanks to Nakesha! As a tenant, I really appreciate your quick responses and great help whenever I needed assistance with the property. You made everything so smooth and easy.

27 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for your kind words, Chou. We are delighted to hear that Nakesha team provided you with reliable guidance and support. We appreciate your recommendation and look forward to continuing to support you.

Beoordeeld met 4 van de 5 sterren

Alisha was a great help

My experience with John Sheperd has been a good one and they have been attentive to my questions and application. Alisha was very helpful in getting me the resources I needed in a quick time frame.

1 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your positive experience, Ethan. We are glad to hear that Alisha was great at communication and provided you with helpful resources promptly. Please feel free to reach out if there is anything further we can assist you with.

Beoordeeld met 5 van de 5 sterren

Daniel Powell was extremely helpful and…

Daniel Powell was extremely helpful and made the entire process he was involved with very smooth. As this is my first time moving out alone, i was pretty unsure on the processes and he made sure i understood and walked me through the whole process.

21 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your experience Eden. We are delighted to hear of your experience working with Dan and that we were able to put your mind at rest with the moving process. We appreciate your recommendation and if you have any further questions, please feel free to reach out to us.

Beoordeeld met 5 van de 5 sterren

Thank you Alisha for your thorough…

Thank you Alisha for your thorough follow up and professionalism.

23 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you Inaam, for taking the time to share your review for Alisha. We are so pleased to hear of your experience and we look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Reemi Yasmin - A Super Property Manager!

Reemi Yasmin has been unfailingly efficient over the past few months in flagging me on decisions and actions needed for my Birmingham flat, and she always goes the extra mile in chasing me up if I don't respond in a timely way. This is a great help as I live in Japan and am unable to stay on top of the many changes coming in for landlords. It is such a relief to know that I can depend on Reemi to look after my property with such care.

24 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your review Elizabeth. We are delighted to hear that Reemi has been so helpful and reliable in managing your property in Birmingham and that she has always gone the extra mile. We appreciate your recommendation and look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

I had a difficult and complex situation…

I had a difficult and complex situation and I am grateful for the support of Lara Soars-White during that time.

24 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for sharing your review Neil, and for your recognition of Lara. We appreciate your feedback and look forward to supporting you further.

Beoordeeld met 5 van de 5 sterren

5 * for Alisha Donaldson

5 * for Alisha Donaldson:
I have always had a positive experience working with Alisha Donaldson, communication has been clear and professional, and Alisha has been responsive whenever we've needed to coordinate matters regarding the property. She is easy to work with, and we appreciate her cooperative approach.

24 juli 2026
Review zonder uitnodiging
Logo John Shepherd Estate Agents

Antwoord van John Shepherd Estate Agents

Thank you for taking the time to share your 5* review for Alisha. We are delighted to hear that she has been able to support you and provide you with clear and professional communication. We appreciate your trust in us and look forward to continuing our relationship.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer