I booked a restaurant using the restaurant’s own website last week. Jumpaid (never heard of this firm) have managed to get hold of my details, including my card details) and have now charged me £49!!... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This appears like a complete scam with firstly 1p being debited from your bank account as a non returnable fee for booking a restaurant table. Then £69.95 is withdrawn from your account and then ra... Toon meer
Bedrijf heeft geantwoord
We absolutely love The Ginger Pig! They are so welcoming and friendly, always accommodating and keen to please. The food is top notch, particularly the Aberdeen Angus double smash burger which is abso... Toon meer
Bedrijf heeft geantwoord
Jumpaide booked a table for me at a restaurant by telephone, and got/shared confirmation. But the restaurant did not register the booking. Because the app doesn’t show the confirmation by the restaur... Toon meer
Bedrijf heeft geantwoord
3,2
Gemiddeld
143 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jumpaide is an absolute scam
Jumpaide is an absolute scam. It gives you a 0.01p bait, and without clear details they take £69.95 from your card. Not good.
8 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Bonjour,
Nous sommes sincèrement désolés pour toute confusion liée à notre service de conciergerie.
Jumpaide a pour but de mettre à votre disposition un assistant personnel, disponible 7 jours sur 7, pour vous accompagner dans toutes vos réservations : taxis, restaurants, hôtels, voyages, spectacles, et plus encore selon vos besoins.
Chaque jour, nous aidons nos clients en réduisant le temps qu’ils passent à prendre des réservations et en leur prodiguant des conseils pour simplifier leur quotidien.
Nous proposons de tester nos services durant une période d’essai de 3 jours à 0,01€, avant de poursuivre sur un abonnement mensuel, annulable à tout moment, et bien entendu, garanti satisfait ou remboursé !
Les détails de l’abonnement sont indiqués de manière explicite et répétée sur notre site web, notamment par le biais d’une case à cocher pour s’assurer de votre consentement. Par ailleurs, et afin d’éviter toute confusion, nous envoyons des SMS et des emails dès l’inscription pour rappeler à nouveau nos conditions et nos services.
Nous tenons tout de même à vous mentionner que notre abonnement est garanti satisfait ou remboursé! Le cas échéant, merci de nous contacter afin que nous puissions retrouver votre compte et procéder au remboursement.
Notre service client se fera un plaisir de répondre à vos besoins dans les plus brefs délais et vous rappellera en cas d'indisponibilité.
Cordialement,
Nora de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
PIX Jumpaide - Fraudulent or not?
This appears like a complete scam with firstly 1p being debited from your bank account as a non returnable fee for booking a restaurant table.
Then £69.95 is withdrawn from your account and then randomly further 10p debits being made.
I am in the process of claiming with my Bank that these withdrawals by PIX Jumpaide are fraudulent.
21 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We sincerely apologize for any confusion regarding our concierge service.
Jumpaide aims to provide you with a personal assistant, available 7 days a week, to help you with all your bookings: taxis, restaurants, hotels, travel, shows, and more, according to your needs.
Every day, we help our clients by reducing the time they spend making reservations and offering them tips to simplify their daily lives.
We offer a 3-day trial period for €0.01, before you commit to a monthly subscription, which can be canceled at any time and, of course, comes with a money-back guarantee!
Subscription details are clearly and repeatedly stated on our website, including a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately upon registration to reiterate our terms and conditions and services.
However, rest assured, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us.
Our customer service team will be happy to answer your questions as soon as possible and will call you back if they are unavailable.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
I also tried to book a restaurant which…
I also tried to book a restaurant which I thought was just direct with the restaurant booking but 3 days later I’ve been charged £69 for a magazine I’ve never subscribed to and I’ve now reported this fraudulent activity to my bank. I’ve spoken to jumpaide also but the refused any refund. Totally unprofessional and not acceptable
21 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Jumpaide is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time, and most importantly, comes with a money-back guarantee!
The subscription details are clearly stated on our website several times, explicitly, and with a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and to explain the service.
For any issues regarding your refund, we will inform our customer service department. We are available to resolve any confusion and will process the refund without hesitation if necessary.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Quería reservar en un restaurante el…
Quería reservar en un restaurante el 17/07 y me salto este enlace, no pretendía suscribirme pensaba que te pedían la tarjeta para asegurarse de que anulabas en caso de no ir. Cual ha sido mi sorpresa que me pasan un cargo por 69,95. Intento subsanar el error y me dicen que no es posible que han pasado 4 días y que eran 3 de prueba. Me parece un timo. Si no me ofrecen solución, me informaré para tomar medidas.
17 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hola,
Lamentamos sinceramente cualquier confusión respecto a nuestro servicio de conserjería.
Jumpaide tiene como objetivo brindarle un asistente personal, disponible los 7 días de la semana, para ayudarle con todas sus reservas: taxis, restaurantes, hoteles, viajes, espectáculos y más, según sus necesidades.
Cada día, ayudamos a nuestros clientes a reducir el tiempo que dedican a hacer reservas y les ofrecemos consejos para simplificar su día a día.
Ofrecemos un periodo de prueba de 3 días por solo 0,01 €, antes de que se suscriba mensualmente. Puede cancelarlo en cualquier momento y, por supuesto, ¡tiene garantía de reembolso!
Los detalles de la suscripción se explican de forma clara y reiterada en nuestro sitio web, incluyendo una casilla de verificación para confirmar su consentimiento. Además, para evitar confusiones, enviamos mensajes SMS y correos electrónicos inmediatamente después del registro para reiterar nuestros términos y condiciones y servicios.
No obstante, tenga la seguridad de que puede cancelar su suscripción en cualquier momento. Para acceder a su cuenta y darse de baja, póngase en contacto con nosotros.
Nuestro equipo de atención al cliente estará encantado de responder a sus preguntas lo antes posible y le devolverá la llamada si no puede atenderle.
Atentamente,
Nora de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
I don't know where I got my…
I don't know where I got my subscription to your service from. Please cancel my monthly subscription and refund my money. We probably signed up for it by accident.
21 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Frédéric from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
Thank you so much for your kind words! We are delighted to hear that you were completely satisfied with our service. Your satisfaction is very important to us, and we are happy to have met your expectations.
We will pass on your feedback to our concierge, who will be very pleased!
We hope to have the pleasure of serving you again very soon!
Sophie from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Fraudulent company
Fraudulent company, tried to charge me for a magazine subscription I did not register for
20 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We sincerely apologize for any confusion regarding our concierge service.
Jumpaide aims to provide you with a personal assistant, available 7 days a week, to help you with all your bookings: taxis, restaurants, hotels, travel, shows, and more, according to your needs.
Every day, we help our clients by reducing the time they spend making reservations and offering them tips to simplify their daily lives.
We offer a 3-day trial period for €0.01, before you commit to a monthly subscription, which can be canceled at any time and, of course, comes with a money-back guarantee!
Subscription details are clearly and repeatedly stated on our website, including a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately upon registration to reiterate our terms and conditions and services.
We would like to remind you that our subscription is guaranteed or your money back! If you are not satisfied, please contact us so we can locate your account and process your refund.
Our customer service team will be happy to assist you as soon as possible and will call you back if they are unavailable.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Unknown hidden subscription charge
I booked a restaurant using the restaurant’s own website last week. Jumpaid (never heard of this firm) have managed to get hold of my details, including my card details) and have now charged me £49!!
This scam (which has clearly happened to others having read the reviews) is terrible. My data appears to have been shared with other companies and I have received spam emails and phone calls since making this reservation.
20 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We sincerely apologize for any confusion regarding our concierge service.
Jumpaide aims to provide you with a personal assistant, available 7 days a week, to help you with all your bookings: taxis, restaurants, hotels, travel, shows, and more, according to your needs.
Every day, we help our clients by reducing the time they spend making reservations and offering them tips to simplify their daily lives.
We offer a 3-day trial period for €0.01, before you commit to a monthly subscription, which can be canceled at any time and, of course, comes with a money-back guarantee!
Subscription details are clearly and repeatedly stated on our website, including a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately upon registration to reiterate our terms and conditions and services.
However, rest assured, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us.
Our customer service team will be happy to answer your questions as soon as possible and will call you back if they are unavailable.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hola,
¡Muchísimas gracias por tus comentarios positivos! Nos complace saber que nuestro servicio cumplió plenamente con tus expectativas. Tu satisfacción es nuestra prioridad, y nos alegra haberla logrado.
¡Esperamos poder ayudarte de nuevo con tus futuras reservas!
Sophie de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Muy bueno y rapido
19 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hola,
¡Muchísimas gracias por tu amable reseña! Nos alegra saber que quedaste completamente satisfecho/a con nuestro servicio. Tu satisfacción es fundamental para nosotros y nos complace haber cumplido tus expectativas.
¡Esperamos verte pronto para futuras reservas!
Sophie de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Beware the online platforn Jumpaide, when making reservations online
Jumpaide accessed my online booking for a table reservation, while I was making it on the restaurants own website. As with the many other complainants I was initially charged a penny to set up an account, followed three days later by a bill for £49 on my Visa card, having already paid in cash for the meal, I was also inundated with unsolicited offers for their myriad of "concierge" services, When I subsequently questioned the restaurant they confirmed that they had never used the service and indeed did not know anything about the company. Beware, do not use Jumpaide - read the reviews, there are too many with exactly the same experience, for it to be anything other than a scam.
13 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Jumpaide is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time, and most importantly, comes with a money-back guarantee!
The subscription details are clearly stated on our website several times, explicitly, and with a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and to explain the service.
For any issues regarding your subscription, cancellation, or refund, please contact us. We are available to resolve any confusion and will process your refund without hesitation if necessary.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Rápido y eficaz
18 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hola,
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que nuestro servicio cumplió con sus expectativas. Su satisfacción es nuestra prioridad y nos complace haberle brindado una experiencia positiva.
¡Esperamos volver a recibirle en futuras reservas!
Frédéric de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Arnaque
Arnaque
Je pensais réservé une course de taxi. J’ai payé 0.10 cts par cb comme exigé sur le site.
La course est ensuite à régler directement au chauffeur toujours d’ après le site.
20 mn à peine après avoir réglé les 0.10cts je reçois un sms me disant que la course est annulée car pas de chauffeur …
Pour infos des dizaines de chauffeurs dispos dans la même ville chez les autres prestataires taxi , vtc ou Uber …
3 jours plus tard je suis débitée de 49€ (intitulé Raybell limited)
Après recherche sur Google il s agit de Jumpaide
Et d’un abonnement à 49€ ….
Une honte :
- Pas de prestation puisque soit disant pas de chauffeur dispo
- un abonnement souscris dans votre dos car caché dans les petites lignes des conditions générales …
On vous propose un remboursement si insatisfait mais evidemment aucune réponse aux emails envoyés
18 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Bonjour,
Concernant l’abonnement :
Jumpaide vous offre un assistant personnel disponible 7 jours sur 7 pour vous aider avec toutes vos réservations : restaurants, taxis, hôtels, voyages, spectacles, et bien plus encore.
Notre service commence par une période d’essai de 3 jours à 0,01€, puis se poursuit avec un abonnement mensuel. Vous pouvez annuler à tout moment, et nous offrons une garantie satisfait ou remboursé !
Les détails de l’abonnement sont clairement indiqués sur notre site web et sont mis en avant à chaque étape du processus d'inscription, avec notamment une case à cocher. Nous envoyons également des SMS et des emails chaque jour suivant votre abonnement pour vous rappeler nos conditions et vous présenter le service.
Concernant la course de taxi :
Chez Jumpaide, nous mettons tout en œuvre pour trouver les meilleures solutions pour nos clients. Toutefois, comme cela est clairement indiqué sur notre site, notre service consiste à rechercher un taxi disponible pour vous. Malheureusement, nous ne pouvons pas garantir qu’un taxi soit toujours disponible au moment de votre demande, en fonction de l’heure et de la localisation.
Dans les cas où aucun taxi n'est disponible, un de nos concierges vous contacte au plus vite pour vous proposer une alternative. Nous regrettons sincèrement que cela n'ait pas été possible cette fois-ci, et nous tenons à vous assurer que nous prenons votre retour très au sérieux pour améliorer notre service.
Votre satisfaction est primordiale pour nous, et nous espérons que vous nous donnerez l'opportunité de vous offrir une meilleure expérience à l'avenir.
Cordialement,
Nora de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Great restaurant
Great restaurant. Easy to book. Rex was very helpful.
17 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
Thank you so much for your positive feedback! It's a real pleasure to know that our service fully met your expectations. Your satisfaction is at the heart of our mission, and we're delighted to have lived up to them.
We look forward to assisting you again with your future bookings!
Sophie from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Bonjour,
Nous vous remercions chaleureusement pour votre retour positif ! C'est un réel plaisir de savoir que notre service a su vous satisfaire pleinement. Votre satisfaction est au cœur de notre mission, et nous sommes ravis d'avoir été à la hauteur.
Au plaisir de vous accompagner à nouveau pour vos prochaines réservations !
Sophie de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Avoid Jumpaide and Taxi.Reza.com
I tried to book a taxi through "taxi-reza.com" when on holiday in Spain. They were unable to provide me with a taxi at the time when required. I unknowingly signed up through them to a subscription to Jumpaide, which came in to effect after a 3 day 'trial'.
I was then charged £49 after this 'trial' and when I contacted Jumpaide to ask for a refund I was informed that this money is non refundable. I asked for evidence to prove when I signed up to this 'trial' which they could not provide me. When I wanted to escalate my complaint further they informed me that there is nobody to escalate to and could not help further.
Now, 4 days later, I have been charged for a 'magazine subscription' which I also unknowingly signed up for!
As they are unable and unwilling to help me any further I am disputing the payment through my bank.
I feel that Taxi.Reza and Jumpaide are a joint enterprise scam that are out to swindle unsuspecting people of of money, when they cannot even provide the service they need in the first place! Avoid! Both companies at all costs.
UPDATE - RESPONSE
I think you can agree that, based on the number of negative reviews on trust pilot and Google, saying the same thing, that it is NOT clear that you trick us into signing up to your scam when requesting a taxi, so that you can swindle us out of tens of pounds/euros. If it was clear and if you acted with integrity as a company then there would not be as many victims.
If you actually cared, then you would have made it clearer or removed the ridiculous process of signing up to a 'concierge service', but you would not do this as it would mean you you would lose money. You would also willingly refund us who request it but instead refuse - with very questionable legality and ethics.
I can assure you I will never use your services again and will encourage anyone I can see contemplating it online not to do so either.
2nd UPDATE:
I informed Jumpaide that they were in breach of:
1) the Consumer Contracts Regulations 2013 - as they did not honour the regulated 14 day cooling off period which should clearly allow me to cancel my 'subscription' and get a refund as I requested
2) The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that this is defined as a 'subscription trap'
3) I would be filing a complaint under the Consumer Rights Act 2015 with the Consumer Ombudsman
They issued me a refund of £49 within minutes. Don't accept no for an answer from this pirate company
13 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
Regarding the subscription:
Jumpaide offers you a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, travel, shows, and much more.
Our service starts with a 3-day trial period for €0.01, then continues with a monthly subscription. You can cancel at any time, and we offer a money-back guarantee!
The subscription details are clearly stated on our website and are highlighted at each stage of the registration process, including a checkbox. We also send SMS messages and emails every day after you subscribe to remind you of our terms and conditions and introduce you to the service.
Regarding the taxi ride:
We are sincerely sorry to hear that we were unable to fulfill your taxi request. We understand how frustrating this must have been for you.
At Jumpaide, we do everything we can to find the best solutions for our customers. However, as clearly stated on our website, our service consists of finding an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.
In cases where no taxi is available, one of our concierges will contact you as soon as possible to offer an alternative. We sincerely regret that this was not possible this time, and we want to assure you that we take your feedback very seriously to improve our service.
Your satisfaction is paramount to us, and we hope you will give us the opportunity to offer you a better experience in the future.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Absolute scam – hidden fees and unauthorized £49 charge attempts!
15/07/2026
Beware of this company! I used their website while abroad, thinking I was just filling out a legitimate booking enquiry form for a taxi. They took a 1p payment, which looked like a standard pre-authorization check to validate my card. There was absolutely no clear indication or consent requested for a subscription.
A few days later, they had the audacity to try to sneak a £49 charge out of my account for absolutely nothing. Thank goodness my bank flagged it as suspicious and blocked the payment!
Looking at the other reviews here, it's blindingly obvious what their business model is: they trick unsuspecting people with legitimate-looking websites, hide their terms, and surreptitiously sign you up for expensive "subscriptions" without sending a welcome email, a customer number, or any notice.
It is incredibly deceptive and underhanded. Avoid this company at all costs, and keep a very close eye on your bank statements if you've used them!
UPDATE 21/07/2026
Sent an email 3 days ago asking to be removed from all mailing lists and for all my data to be removed from their servers. Have had no reply, despite their copied and pasted reply here in Trust Pilot. I continue to get emails from them selling their wares! Utter scammers.
15 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We sincerely apologize for any confusion regarding our concierge service.
Jumpaide aims to provide you with a personal assistant, available 7 days a week, to help you with all your bookings: taxis, restaurants, hotels, travel, shows, and more, according to your needs.
Every day, we help our clients by reducing the time they spend making reservations and offering them tips to simplify their daily lives.
We offer a 3-day trial period for €0.01, before you commit to a monthly subscription, which can be canceled at any time and, of course, comes with a money-back guarantee!
Subscription details are clearly and repeatedly stated on our website, including a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately upon registration to reiterate our terms and conditions and services.
We would like to remind you that our subscription is guaranteed or your money back! If you are not satisfied, please contact us so we can locate your account and process your refund.
Our customer service team will be happy to assist you as soon as possible and will call you back if they are unavailable.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Jumpaide is not legitimate or safe.
Jumpaide is not legitimate or safe.
I 'booked' a taxi, they took payment of 1 euro, then waited, the cab then suddenly cancelled.
Didn't think much of it.
5 days go by, suddenly Jumpaide attempts to charge me 25 euros... for no reason.
I did NOT agree to subscribe to anything...
I tried to unsubscribe but it gave me an error.
a few days later now, my bank blocked the payment of 0.25 euros ( why they are trying to charge me random amounts i do not know)..and a this point I see they are scammers.
Do not use, do not subscribe. These guys are weirdos who are trying to get people subscribed without consent and then randomly charge small amounts from your account.
DO NOT USE. use another service or a local taxi rank..
15 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hello,
We sincerely apologize for any confusion regarding our concierge service.
Jumpaide aims to provide you with a personal assistant, available 7 days a week, to help you with all your bookings: taxis, restaurants, hotels, travel, shows, and more, according to your needs.
Every day, we help our clients by reducing the time they spend making reservations and offering them tips to simplify their daily lives.
We offer a 3-day trial period for €0.01, before you commit to a monthly subscription, which can be canceled at any time and, of course, comes with a money-back guarantee!
Subscription details are clearly and repeatedly stated on our website, including a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately upon registration to reiterate our terms and conditions and services.
We would like to remind you that our subscription is guaranteed or your money back! If you are not satisfied, please contact us so we can locate your account and process your refund.
Our customer service team will be happy to assist you as soon as possible and will call you back if they are unavailable.
Sincerely,
Nora from Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Valoro la celeridad en resolver mi solicitud de cancelacion
Valoro la celeridad en resolver mi petición.
17 juli 2026
Review zonder uitnodiging
Antwoord van Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Hola,
¡Muchísimas gracias por tu amable reseña! Nos alegra saber que quedaste completamente satisfecho/a con nuestro servicio. Tu satisfacción es fundamental para nosotros y nos complace haber cumplido tus expectativas.
¡Esperamos verte pronto para futuras reservas!
Sophie de Jumpaide
Email : contact@jumpaide.com
Reclamation: https://jumpaide.com/fr/abonnement/
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.