Just Mortgages Reviews 

976
TrustScore 4 uit 5

4,2

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Beoordeeld met 1 van de 5 sterren

AVOID! Absolutely terrible service, dealt with Madeeha from the Stoke branch, anytime I emailed or phoned or anything it would take 2-3 days to get a reply, charged just shy of £700 for not a great de... Toon meer

Beoordeeld met 5 van de 5 sterren

Emma was so helpful when speaking to her about possibly selling and moving. She explained everything really clearly including costs, likelihood of us selling and moving down to smaller things like wor... Toon meer

Beoordeeld met 5 van de 5 sterren

We had such a great experience working with Ary Prasher from haart Hayes. Ary first helped our family secure our very first home a few years ago, and now that our family has grown, he’s been there... Toon meer

Beoordeeld met 5 van de 5 sterren

From the very first meeting, Andy made a great impression by arranging an initial video call so we could get to know each other. It immediately made the whole process feel more personal and comf... Toon meer

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4,2

Goed

TrustScore 4 uit 5

976 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(976)

67 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Delayed by more than 2 months for no reason

Was on track to complete our deal on 20 November but for unknown reasons, Just delayed and dragged out the process, drip feeding requests, being hard to contact, no updates, delayed responses. Because they missed the deadline that they had set, they ended up having to pay for another property valuation which seemed ridiculous as they could have done a desktop valuation or accepted that nothing had changed. (Nothing had). It was incredibly painful and beyond annoying. I have wondered why they were intent on causing these delays but I can’t think of a reason other than incompetence. We finally completed on 14 February nearly three months after their original timetable. Would not recommend!

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Mortgage Advisor 💯

We had a great experience with Just Mortgage. Andrew Davison provides adequate information/solution to what we needed.
I will recommend Just Mortgage to anyone who intends to acquire a property. 100% guarantee 💯
Thank you.

16 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incompetent and Unprofessional

1. Incompetent advisor, offering loan options as well as the borrowing capbilities nearly half as much as other adviors could do
2. Unprofessional attitudes, giving personal opinions on legal advices in terms of mortgage sharing options without being asked for

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Andrew

We have worked with Andrew as our mortgage advisor twice now and the service is amazing. He is knowledgeable, professional, patient and gives the best advice. I highly recommend him. If you are looking for mortgage advisor, he is the best person to contact.

5 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding and Honest

Just Mortgages, specifically Roberto Cassamassa is an outstanding and honest mortgage advisor who offers realistic options. He really cares about the individual in a compassionate way, with absolutely no sales pitch. I can highly recommend him. If you are looking for a mortgage, this is the company to approach.

5 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Adam Faulkner - shocking experience

Absolutely shocking experience, please avoid to use this company at any cost. Broker name Adam Faulkner is absolutely careless, unprofessional, dishonest individual. Wasted 4 month of my life and money, didn’t reply to my emails for weeks, messed up my credit score and when I have expressed my unhappiness with his service he told me to go to a different broker. No single word of apology, charged me for evaluation fee 450£ and didn’t provide any evidence that the evaluation was done. Absolutely terrible service

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely shocking company

Absolutely shocking company. I was asked to write a review regarding Chantelle from just mortgages and all was good at the start, really helpful. Since then it's taken a year since putting an offer on a house and still no movement. The mortgage advisor takes weeks to reply never answers her phone to us never answers emails sent by solicitors either. The problem is once this company has your money they ghost you.

1 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kim Woodbridge did a excellent job…

Kim Woodbridge did a excellent job helping me buy my first home. She took the time to explain everything that was unclear and helped getting things done quickly. I highly recommend her.

5 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bethany excellent Mortgage Advisor

Bethany at Great Yarmouth Branch did our Mortgage for us. She was amazing from start to finish, finding the right mortgage that suits us. She was so friendly and helpful through out the process. I would definitely recommend Bethany and look forward to her doing our remortgage in the future. 5 Star service.

Jess and Marci

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you to Rachel Davies :)

We were initially hesitant to go with JustMortgages as they charge a fee, where others may not. However, with them having worked very closely with our estate agent and also the developer of our property, we decided to go with them. And today we received our mortgage offer! Thanks so much to Rachel and her team for being wonderful and for all their help. Highly recommend!

7 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lack of Care

These mortgage brokers do not appear to understand the FCA rules .My experience was with South East region & Kent . ,
I noticed that the brokers compliance was seriously lacking and would not put my trust in obtaining mortgage advice from these guys .
I worked for Barclays for 10 years & understand duty of care .
Just mortgages came across as commission motivated & hard selling to the extreme ,

2 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am buying my first home with my mom…

I am buying my first home with my mom with this agency HAART. No doubt they are very professional and my mortgage advisor ARY is so so so good helpful very understanding to what you actually need and does the best to get you thru your mortgage. He goes out of his way to help and he has helped me to get my mortgage. I must say very respectful human and I would highly recommend ARY PRASHER for any mortgage advice best person.

19 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Happy one year & one month anniversary to the time Jonathan Leyshon asked us to pay a solicitor he knows money and said he would help us buy a house. We haven't heard from him or Darlows estate agents since despite going into the branch multiple times, calling and emailing. Last we heard 'there are no properties.'

Jonathan pressured us to pay within days of meeting him and I regret being naive and new to buying property.

Do not hand over any money to him/ solicitors he tells you to pay urgently/ Spicketts Battrick.

18 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommend Joe Burns

I couldn’t be happier with the service Joe Burns provided for me. He recently got me a mortgage on my new property which wasn’t easy but he worked tirelessly, keeping me informed throughout the whole process. He also recommended a great solicitor which proved to be very helpful. I would fully recommend for anything mortgage related.

17 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Scott Malpas - just Morgages

Scott Malpas was very helpful and efficient and made my remortgage easy.

7 november 2024
Review zonder uitnodiging
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Antwoord van Just Mortgages

Thanks for your feedback and we appreciate your kind comments about Scott. Regards Haart

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