Ruby was very kind and welcoming to reminding me who she was representing and working for. As I had forgotten who my phone contract was with. I ask for some information and ruby informed me in a posit... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ruby was really helpful and explained what the issue was with Vodafone asking me to pay bills. Unfortunately I am really unhappy because when I was asked to transfer to knex I was told I wud not have... Toon meer
The service from start to finish has been very friendly and straight forward, managed to save me some money on 2 separate phone contacts. Massive shout to Molly & Liv, total superstars for helping... Toon meer
Bedrijf heeft geantwoord
Emelia was excellent to deal with. She was very friendly, polite, and efficient. She quickly helped me update my address and answered my questions about my missing new customer bonus. Everything was h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kynex is a comprehensive telecommunications company offering a range of essential services to businesses. With their business mobiles, they provide reliable and efficient communication solutions on the go. Their business broadband ensures fast and secure internet connectivity, supporting seamless operations. Kynex’s advanced phone systems empower businesses with efficient communication channels. Moreover, their business energy services help optimize energy usage and reduce costs. With Kynex’s diverse service offerings, businesses can streamline their operations, improve productivity, and stay ahead in today’s competitive market.
Contactgegevens
The Orangery, Cams Hall Estate, PO16 8UT, Fareham, Verenigd Koninkrijk
- 02394 214 923
- info@kynex.co.uk
- kynex.co.uk
4,5
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Kynex Ltd
Thank you for your review, Tobi!
We are delighted to see that Jack was good assisting you over the phone.
Many thanks,
Kynex
Jack was helpful
3 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your 5* review, Rashid!
We are pleased to see that Jack was very helpful in assisting you.
Many thanks,
Kynex
Shaq and Jay were excellent
3 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Paul,
We are happy to see that both Shaq and Jay were excellent in assisting you.
Many thanks,
Kynex
Shaq was exceptionally knowledgeable…
Shaq was exceptionally knowledgeable and helpful.
8 mei 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, John!
We are happy to hear that Shaq was knowledgeable and helpful in assisting you yesterday.
Many thanks,
Kynex
Had a great experience with shaq
Had a great experience with shaq. Wasnt looking to get new contracts but gave me such a good deal i couldnt say no. Thanks for your help . Appreciate it
25 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Debbie,
Thank you for your email!
We are glad to see that Shaq was able to provide you with a great experience and service.
We look forward to working with you in the future.
Many thanks,
Kynex
Great customer service from Jack today
Great customer service from Jack today, sorted out my issue immediately and efficiently, highly recommend!
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Cheryl,
Thank you for your review and recommendation!
We are glad to see that Jack was able to assist you efficiently.
Please let us know if you need anything else.
Many thanks,
Kynex
Excellent Service - Finally Resolved After Months of Issues
After 4 months of frustration and being passed between multiple customer service representatives who couldn't explain basic billing queries or resolve my hardware delivery issue, Isla Lidington finally sorted everything out.
Isla was the first person who:
Actually took the time to explain the billing charges (RPI increase and E-Sim package deal)
Offered a genuine resolution (free upgrade to A26 5G handset + £60 credit)
Provided clear communication and followed through on promises
Sent me the Trustpilot link and phone case details as promised
The difference between Isla's service and the previous 5+ representatives I spoke with was night and day. She was professional, knowledgeable, and actually took ownership of the problem rather than just passing it to another department.
Thank you Isla for finally resolving this after months of stress. Your service is what customer service should be.
Lisa Garner - Fat Pockets Limited
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Lisa,
Thank you for the review and sharing your feedback.
We are delighted to see that Isla was professional, knowledgeable and was able to provide you with a resolution.
We apologise for the frustration caused in this period.
Please let us know if there is anything further we can assist you with.
Many thanks,
Kynex
liv from kynex was very helpfull helped…
liv from kynex was very helpfull helped me sort billing issues and when my watch would arrive great customer service
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Ashley,
Thank you for taking the time to share your positive experience.
We are pleased to see that Liv was very helpful in assisting you.
Many thanks,
Kynex
Fantastic shaq and jay were great
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Dean!
We are happy to see that both Shaq and Jay were able to provide you with a fantastic service.
Many thanks,
Kynex
Amazing experience
The service from start to finish has been very friendly and straight forward, managed to save me some money on 2 separate phone contacts.
Massive shout to Molly & Liv, total superstars for helping us out to get everything completed swiftly.
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Edvinas,
Thank you for taking the time to share your positive experience!
We are happy to see that both Molly and Liv were friendly in assisting you through the process.
We look forward to working with you in the future.
Many thanks,
Kynex
Thank you Liv!
Thank you, Liv, for your outstanding customer service! You were professional, friendly, and incredibly helpful throughout the entire process. I'm extremely satisfied with the support I received and would highly recommend this level of service to everyone.
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for sharing your experience and your recommendation!
We are happy to see that Liv was professional and friendly throughout the process.
Do not hesitate to contact the team if there is anything further they can assist you with.
Many thanks,
Kynex
Emelia was excellent to deal with
Emelia was excellent to deal with. She was very friendly, polite, and efficient. She quickly helped me update my address and answered my questions about my missing new customer bonus. Everything was handled clearly and professionally, making the whole process quick and straightforward. Great customer service!
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for sharing your positive experience, Marta!
We are thrilled to see that Emelia was able to make the process quick and straightforward whilst being friendly and polite.
Please let us know if there is anything further we can assist you with.
Many thanks,
Kynex
I have a great service from Emilia…
I have a great service from Emilia thanks for sorting out my problem I have
2 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Bujar,
Thank you for your positive review!
We are happy to see that Emelia was able to assist you.
Many thanks,
Kynex
Ruby was lovely and very helpful
Ruby was lovely and very helpful. Answered all of my questions and did it very quickly.
1 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your positive review, Daisy!
We are delighted to read that Ruby was very helpful and lovely in assisting you with your questions.
Do not hesitate to contact the team if you need anything else.
Many thanks,
Kynex
Antwoord van Kynex Ltd
Hi Asim,
Thank you for your review!
We are happy to hear that Jack was very helpful and polite in providing you with great support.
Please let us know if you need anything else.
Many thanks,
Kynex
Jack has been very helpful
Jack has been very helpful - so far so good
1 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Josh!
We are glad to see that Jack was very helpful in assisting you with your query.
Many thanks,
Kynex
Antwoord van Kynex Ltd
Hi Alexander,
Thank you for your positive review and recommendation!
We are glad to see that both Murray and Toby were able to provide you with a 5* service.
Please let us know if there is anything further we can do to assist you.
Many thanks,
Kynex
Jack was great on the call
Jack was great on the call - very helpful and thorough. I would have a different view of the company, however... seems like an easy way to find an expensive contract unfortunately!
29 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review and feedback, Ben!
We are happy to see that Jack was very helpful and thorough in assisting you.
Many thanks,
Kynex
Jack resolved my query very quickly
1 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Spencer,
We are happy to see that Jack was able to resolve your query very quickly.
Many thanks,
Kynex
Feedbacc
Good communication, everything was explained and sorted out without issue. Noah was very proffesional during the phone conversation.
1 juli 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi William,
Thank you for sharing your positive experience!
We are happy to see that Noah was very professional throughout the phone call.
Please let us know if you need anything else.
Many thanks,
Kynex
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.