Meat delivery on time well packaged and cold and all meat good quality will be use again. First time using meat supermarketand very good, came from using muscle foods but such bad service poor deliver... Toon meer
Bedrijf heeft geantwoord
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I have shopped with Meatsupermarket.com for a number of years now. Today I purchased the XL Fresh British/Irish Whole Sirloin Joint 4-5kg which I will cut into steaks and freeze for over the winter. I... Toon meer
Bedrijf heeft geantwoord
The chicken was off when it arrived, the courier did not knock on my door, the reason being that it the packaging had defrosted and the box was damaged and the smell was quite bad. DPD do not provid... Toon meer
Bedrijf heeft geantwoord
The chicken fillets were excellent, very large and not much liquid when cooking. The dice chicken was a bit hit and miss. The first bag was fine, same quality chicken as the fillets. The second bag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.
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Geschreven door het bedrijf
- Spin the wheel: www.meatsupermarket.com
Contactgegevens
Unit 1-4, Gwindra Industrial Estate, PL27 6LE, St Stephen, Verenigd Koninkrijk
- info@meatsupermarket.com
- meatsupermarket.com
4,2
Goed
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The meat is always good quality
The meat is always good quality, and 'when' on 'offer' good value. delivery is very good, quick and well packed
26 september 2026
Antwoord van meatsupermarket.com
Hi Don, thank you for your kind words. We're delighted you're pleased with the quality, value and delivery, and we hope to welcome you back again soon.
Kind regards,
Meatsupermarket Team
I had half frozen chicken when it…
I had half frozen chicken when it should have been fresh other bits of meat half frozen
Could not refreeze had to chuck it in the bin
Corresponds with Mia did not believe me in so many words
Asked for proof of this to which I had thrown away
Lost all my meat and money
Never again will I shop with this company
Others be warned
Mr D Parkinson
21 september 2026
Antwoord van meatsupermarket.com
Hi Dennis,
We're sorry this left you so disappointed. Meatsupermarket products are despatched frozen and are meant to arrive defrosted or still partly frozen, as described on the product page — the insulated packaging keeps them safely chilled so you can fridge or refreeze them the same day.
If you believe the meat was not as it should have been and you'd like us to investigate, please email info@meatsupermarket.com with your order number and any details you have, and the team will look into it.
Kindest regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Ken,
Thank you for your lovely review — we're delighted the meat arrived as described, in good condition and on time. We hope to welcome you back for another order soon.
Kind regards,
Meatsupermarket Team
Great steaks
18 september 2026
Antwoord van meatsupermarket.com
Hi MA,
Thanks so much for the lovely review — we’re chuffed the steaks hit the mark. Hope to see you back for another order soon.
Kind regards,
Meatsupermarket Team
Great range of products at fantastic…
Great range of products at fantastic prices. Have dealt with them many times and the quality of their products and the service they provide is second to none.
21 september 2026
Antwoord van meatsupermarket.com
Hi Terence,
Thanks very much for the brilliant review. We’re delighted you rate our range, prices and service so highly, and hope to see you back for another order soon.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Mr Green,
Thank you for the lovely 5-star review — we're chuffed the meat hit the mark. We hope to welcome you back for another order soon.
Kind regards,
Meatsupermarket Team
Great quality
21 september 2026
Antwoord van meatsupermarket.com
Hi Kirk,
Thank you for your five-star review and for the kind words about the quality of our meat. We’re delighted you enjoyed it and hope to serve you again soon.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Sandra,
Thank you so much for your lovely review. We're delighted you had a great experience and enjoyed the meat. We hope to welcome you back soon.
Kind regards,
Meatsupermarket Team
Sirloin steaks were ok and sausages had…
Sirloin steaks were ok and sausages had no flavour.
21 september 2026
Antwoord van meatsupermarket.com
Hi Luke,
Thanks for taking the time to leave your feedback. We're glad the sirloin steaks were okay for you, and we're sorry the sausages didn't hit the mark on flavour this time. Taste is personal, and we appreciate you letting us know how they landed for you.
Kindest regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi David,
Thanks for your review. Our products are despatched frozen and are expected to arrive defrosted, as stated in the online product description. Insulated packaging and ice packs keep them safely chilled during transit. Please fridge or refreeze them the same day so they stay at their best.
Kindest regards,
Meatsupermarket Team
Shopped with Meatsupermarket.com for a few years
I have shopped with Meatsupermarket.com for a number of years now. Today I purchased the XL Fresh British/Irish Whole Sirloin Joint 4-5kg which I will cut into steaks and freeze for over the winter. I have previously bought this whole sirloin and it was incredible value for money, cut into steak sizes of my choosing and very tasty and tender. (my favourite cut). Contacting customer services is easy and I have found them very helpful. Recommended.
23 september 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi jpilk,
Thank you for sticking with us over the years and for the kind words about the whole sirloin and our customer service. Glad it is still your favourite cut and great value again. Enjoy those steaks through the winter — we look forward to serving you again soon.
Kind regards,
Meatsupermarket Team
Really pleased with my order from…
Really pleased with my order from Meatsupermarket. I ordered a leg of lamb, a joint of sirloin and chicken breasts, and everything was delivered on the agreed date and within the expected time.
The leg of lamb was advertised as between 2.2kg and 2.7kg, and I received a full 2.7kg joint, which I was very pleased with.
We haven't tried the sirloin yet as it's for Christmas, but it looks excellent quality and I'm looking forward to it.
The chicken breasts were fresh and, at just £4 per kg, were great value for money.
Can't fault the quality, value or delivery. Very happy with my order and would definitely recommend Meat Supermarket.
14 september 2026
Antwoord van meatsupermarket.com
Hi Andrew,
Thank you for the lovely five-star review — so glad the lamb came in at the top of the weight range, and that the sirloin and chicken breasts hit the mark on quality and value. Delighted everything arrived on time. We hope you will order again soon.
Kind regards,
Meatsupermarket Team
Frozen? Nope...
Ordered chicken breasts, thighs and drumsticks, that were supposed to be frozen. While the breasts seem to be ok the rest was completely thawed out.
Also, the delivery driver took it to the completely wrong house, not even in my street.
Update: Thanks for your reply, will refreeze.
23 september 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi Lee,
Thanks for taking the time to leave this feedback. On the chicken arriving thawed: as per our online product description, items are despatched frozen and are expected to arrive defrosted; the insulated packaging and ice packs keep them safely chilled so you can fridge or refreeze the same day. On the parcel going to the wrong house — that part of the journey sits with the courier and is outside our control, though we know how frustrating that is when it happens.
Kindest regards,
Meatsupermarket Team
Steak loving crazymonk
My expectations where surpassed
I have only tried the ribeyes so far. If the rest is as good I will be very happy.
15 september 2026
Antwoord van meatsupermarket.com
Hi there,
Thanks for the five-star review — delighted the ribeyes have already surpassed your expectations. Hope the rest of the order lives up to them too. We would love to see you again soon.
Kind regards,
Meatsupermarket Team
A lovely product and we'll priced
A lovely product and we'll priced, prompt delivery 😀.
Thank you.
18 september 2026
Antwoord van meatsupermarket.com
Hi Tony,
Thank you so much for your 5-star review — we’re delighted you enjoyed the product and prompt delivery. We really appreciate you taking the time to share your feedback.
We hope to welcome you back soon.
Kind regards,
Meatsupermarket Team
HOT DAAAAAYUUMMMM They have some good…
HOT DAAAAAYUUMMMM They have some good brisket Mary loves my brisket
15 april 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi George,
Thank you so much for your 5-star review — we’re delighted you enjoyed the brisket. We really appreciate you taking the time to share your feedback, and we hope to welcome you back soon.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Juliet,
Thank you for the lovely feedback — we're glad the meat was great quality, good value, and delivered on time. We hope to see you again soon.
Kind regards,
Meatsupermarket Team
Meat was rotten and the customer…
Meat was rotten and the customer service wouldn't refund without a photo of the product.
12 september 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi Alon,
We're sorry to hear the meat arrived in poor condition — that isn't the standard we aim for. Please email info@meatsupermarket.com with your order number and photos of the product so we can look into this properly for you.
Kindest regards,
Meatsupermarket Team
Really good meat and excellent customer…
Really good meat and excellent customer service
22 september 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi Craig,
Thanks for your kind words about our meat and customer service—it’s great to know you were pleased with your order. We really appreciate your support and hope to serve you again soon.
Kind regards,
Meatsupermarket Team
Brilliant customer service
Bought 2 joints of beef. The filet was superb, the Sirloin less so. That said I contacted strsight away and Mia dealt with issue expertly.
I have no trouble recommending these guys and will use again 100%
19 september 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi Marc,
Thank you for the lovely 5-star review. Delighted the fillet was superb, and it’s great to hear Mia sorted the sirloin so quickly for you. We really appreciate the recommendation and look forward to serving you again.
Kind regards,
Meatsupermarket Team
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