Lukas and Lizzie managed to pull the impossible out of the bag! My own car died unexpectedly last week leaving me completely stuck. Whilst I'd planned to move to a salary sacrifce car for my next rep... Toon meer
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Lees wat reviewers zeggen
Spoke with Michelle regarding changes to my direct debit, and the level of service was highly professional and efficient. Really easy to get through to the team there, and a pleasure to chat to. Look... Toon meer
Jake from the contracts termination team was absolutely fantastic!!! He answered all my questions and also gave the best advise, I am so grateful Jake!! Thanks for your excellent customer service, f... Toon meer
Bedrijf heeft geantwoord
I just wanted to pay my Road Fund License balance amount which Ash helped me pay very swiftly and professionally. She patiently explained the procedure for payment and how I would receive a payment re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Novuna Vehicle Solutions
Geschreven door het bedrijf
Who are Novuna Vehicle Solutions?
Our award-winning industry knowledge, coupled with our unique experience of specially modified commercial vehicles, vans, trailers and plant equipment, means we offer total asset solutions to meet your business requirements and objectives.
Our industry leading approach is recognised and we are the only FN10 leasing company to be fully accredited by the Institute of Customer Service.
Together, we make the important things happen.
Learn More Business Vehicle Leasing Fleet Management Electric Fleet Solutions Electric Car Salary Sacrifice My Novuna VehicleContactgegevens
RG14 2NU, Verenigd Koninkrijk
- 03444 632 900
- novunavehiclesolutions.co.uk
4,9
Uitstekend
6K reviews
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Highly professional and efficient service
Spoke with Michelle regarding changes to my direct debit, and the level of service was highly professional and efficient. Really easy to get through to the team there, and a pleasure to chat to. Look forward to dealing with them again
9 oktober 2026
Review zonder uitnodiging
Great customer service
Great customer service from Amber Pope. Clear explanation about the options I have at the end of my lease contract followed up in an e-mail
9 oktober 2026
Review zonder uitnodiging
Michelle was really helpful today
Michelle was really helpful today. Pleasant phone manner and offered us the solutions we needed.
Thank you Michelle. A credit to the company. 🤩
9 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Andrea, thank you for your five star review! It's great to hear about your experience with Michelle, we'll be sure to pass on your feedback. Best wishes, Stephen.
Mercedes delivery from Novuna
Seamless experience from conception to vehicle handover
30 september 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Warren, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Excellent customer service
Sam was warm, professional, and genuinely helpful. They resolved my query quickly and efficiently, and I really appreciated the courteous service.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Andrew, thank you for your five star review! It's great to hear about your experience with Sam, we'll be sure to pass on your feedback. Best wishes, Stephen.
Had a question over my direct debit…
Had a question over my direct debit which was answered very quickly and efficiently. Call answered straight away no hanging on waiting for someone to pick up.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Trevor, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Jake from the contracts termination…
Jake from the contracts termination team was absolutely fantastic!!! He answered all my questions and also gave the best advise, I am so grateful Jake!! Thanks for your excellent customer service, friendly persona and understanding in handling my queries.
You gave me an excellent experience.
Many thanks!!
7 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Anam, thank you for your fantastic feedback! We’re delighted to hear Jake was friendly, understanding and able to answer all your questions. We’ll be sure to pass your kind words on to him. Best wishes, Stephen.
Extremely helpful
Extremely helpful, considerate and professional at all times
7 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Super Lizzie....
A massive thank you to Lizzie who was so helpful in finding the right vehicle for me and always so quick at responding to my many questions.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Paul, thank you for your five star review! It's great to hear about your experience with Lizzie, we'll be sure to pass on your feedback. Best wishes, Stephen.
Kate was very helpful and friendly
Kate was very helpful and friendly. Helped come up with the best solution for issues I had
6 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Ben, thank you for your five star review! It's great to hear about your experience with Kate, we'll be sure to pass on your feedback. Best wishes, Stephen.
Lizzie Long was very helpful and…
Lizzie Long was very helpful and responded quickly to my enquiries.
28 september 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Nicky, thank you for your five star review! It's great to hear about your experience with Lizzie, we'll be sure to pass on your feedback. Best wishes, Stephen.
Lukas and Lizzie managed to pull the…
Lukas and Lizzie managed to pull the impossible out of the bag! My own car died unexpectedly last week leaving me completely stuck. Whilst I'd planned to move to a salary sacrifce car for my next replacement I wasn't expecting to have to do it on no notice. Lukas however managed to find me the exact car I wanted on a short turnaround, and even negotiated a discount with the dealer for me. Lizzie is now working on getting that to me as quickly as possible - weeks rather than the normal months. I can't thank you both enough!
7 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Tracey, thank you for the fantastic feedback! We’re delighted Lukas and Lizzie could step in and make things happen so quickly when you needed them most. We’ll be sure to pass on your lovely comments to them both! Best wishes, Stephen.
Really friendly
Really friendly, dealt promptly with my issue whilst still apologising for the delay, very happy and issue resolved
7 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Samantha, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Grerat customer experience
My agent was really positive and engaging, very clear in her messaging and resolved my query swiftly. \i also received the docs I requested within 5 minutes - excellent customer experience.
7 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Michael, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Easy to get hold of someone and delt…
Easy to get hold of someone and delt with my queries straight away.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Nic was really helpful and explained…
Nic was really helpful and explained the options available to me clearly
6 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Ash, thank you for your five star review! It's great to hear about your experience with Nic, we'll be sure to pass on your feedback. Best wishes, Stephen.
Lukas as always is amazing
Lukas as always is amazing and prompt with responses and goes above and beyond. Lukas is a credit to the company
6 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Dawn, thank you for your five star review! It's great to hear about your experience with Lukas, we'll be sure to pass on your feedback. Best wishes, Stephen.
Klaudia was very pleasant
Klaudia was very pleasant , understanding and helpful and explained everything to me clearly and provided me with needed information. I can't thank her enough for that!
6 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience with Klaudia, we'll be sure to pass on your feedback. Best wishes, Stephen.
Ashley was clear and concise
Ashley was clear and concise
Very helpful
Solved the problem right away
5 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi Ianm, thank you for your five star review! It's great to hear about your experience with Ash, we'll be sure to pass on your feedback. Best wishes, Stephen.
Professional and friendly and took time…
Professional and friendly and took time to hear me explain my issue.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Novuna Vehicle Solutions
Hi William, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
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