A lot of imperfections on slabs. Also received some damaged slabs. Follow their delivery, returns and refunds policy : Damage below 7% of the total order is not eligible for a refund. Da... Toon meer
Bedrijf heeft geantwoord
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Great product and great customer service. They operate in a similar model as the other large UK paving stores but after having a very poor experience at a competitor and a failed order, I tried PSU. W... Toon meer
Bedrijf heeft geantwoord
Brought a full crate of coping stones from PSU last month. I looked high and low for silver granite coping stones for a reasonable price and finally landed on their website. A full crate worked out ar... Toon meer
Bedrijf heeft geantwoord
This was a large project using Stone Z Tiles to do cladding. The range offered by Paving Slabs UK is comprehensive. Jessie was helpful, attentive and friendly. Ordered 7 pallets and whilst I was expe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bestratingmaterialen leverancier
- ook in
- Natuursteen groothandel
- Tegelwinkel
- Tuinbouw leverancier
- Tuincentrum
Geschreven door het bedrijf
With ownership of an overseas factory and quarry, we supply self-produced stone products, including paving stones and wall cladding. Additionally, we serve as wholesalers for the renowned manufacturer brand, Simola Outdoor Tiles. As a trusted wholesaler with six years of experience supplying builders and landscapers, we are now expanding into retail to serve the public directly. Our UK operations are supported by a local team with deep expertise from our overseas quarry and factory, ensuring high-quality products and efficient services for our customers.
Contactgegevens
24 City Road, EC1V 2NP, London, Verenigd Koninkrijk
- 01908 112057
- sales@pavingslabsuk.co.uk
- pavingslabsuk.co.uk
4,0
Goed
104 reviews
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Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
Really pleased with the product
Really pleased with the product
The price, and the service
17 maart 2026
Review zonder uitnodiging
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
Excellent service
Great price for my paving,swift delivery and only 1 cracked slab in over 30m square paving....very pleased
24 februari 2026
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
great experience all round very…
great experience all round very efficient Jessie, was a pleasure to deal with. Will be using them again.
6 februari 2026
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
Excellent black tiles and service
Excellent customer service, organised and on time delivery alongside beautiful good quality black tiles
13 januari 2026
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
Great service
Great price and service . Prompt delivery. Driver was more than helpful! All paving delivered in tact and wrapped perfect. Would recommend.
28 januari 2026
Review zonder uitnodiging
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
Cannot fault this company
Cannot fault this company. Easy ordering, great updates and fast delivery.
21 augustus 2025
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating!
By combining an optimised supply chain with our dedicated team operations, we are proud to offer superior quality products that stand out in the UK market for their durability and aesthetic appeal. Our focus is on delivering high-performance materials at highly competitive prices, ensuring our customers receive the best possible value.
Our online service team strives to provide a first-class experience, ensuring seamless ordering and timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, maintaining the high standards expected of leading paving stone suppliers.
We truly appreciate your support and look forward to working with you again.
Good company to buy from
Good company to buy from. Easy to select product online and order.
Reasonable delivery time
Good delivery, only 2 breakages in a crate - which I think is good for the nature of the product.
Not laid yet so no in situ photos
12 januari 2026
Antwoord van PSU
Thank you very much for your positive feedback and 5-star rating.
Many professional landscapers who regularly purchase from various paving suppliers often leave us top reviews, as they have experienced most stores and price levels in the market.
Thanks to our optimised supply chain and dedicated operations team, we’re able to offer products that are both highly competitive and genuinely valuable in the UK market.
Our online service team is committed to delivering a first-class experience — making it easy to place orders smoothly and receive your deliveries on time. We also partner with some of the finest third-party warehouses located at major ports, and our delivery network includes reputable companies such as Palletways, consistent with other leading online paving suppliers.
Antwoord van PSU
Thank you very much for your positive feedback and 5-star rating.
Many professional landscapers who regularly purchase from various paving suppliers often leave us top reviews, as they have experienced most stores and price levels in the market.
Thanks to our optimised supply chain and dedicated operations team, we’re able to offer products that are both highly competitive and genuinely valuable in the UK market.
Our online service team is committed to delivering a first-class experience — making it easy to place orders smoothly and receive your deliveries on time. We also partner with some of the finest third-party warehouses located at major ports, and our delivery network includes reputable companies such as Palletways, consistent with other leading online paving suppliers.
Excellent products and Service
I have been dealing with Paving Slabs UK for several years now, and overall, my experience has been excellent. Their product quality is outstanding—especially their granite slabs, which have held up beautifully over time. The slabs are durable, well-finished, and exactly as described.
What stands out most for me is their exceptional customer service and willingness to listen to feedback. Two years ago, when I received a large delivery of granite slabs (several pallets weighing around one ton each), the delivery company they used at the time sent a driver who was not properly equipped with a motorised pallet truck. This made unloading very difficult and unsafe, and I had to assist the driver personally. When I raised this issue with the delivery company’s health and safety manager, they were dismissive.
I then reported the problem to Paving Slabs UK, and I am very pleased to say they took it seriously. For my recent delivery, they used a different delivery company whose driver arrived fully prepared with all the correct equipment to safely handle the heavy pallets. This attention to detail and commitment to improving customer experience really impressed me.
In summary, Paving Slabs UK offers top-quality products combined with responsive and responsible service. Their proactive approach in addressing delivery issues shows they genuinely care about customer satisfaction. I would highly recommend them to anyone looking for reliable paving slabs and great service.
14 januari 2026
Review zonder uitnodiging
Antwoord van PSU
Thank you, Kevin, for your continued trust in our company and for awarding us a 5-star review. Having purchased granite from us on multiple occasions, your recognition of the product quality, consistency, and service is sincerely appreciated. Long-standing, repeat custom of this nature is something we value greatly, and we are grateful for the confidence you have placed in us.
Granite paving slabs
Fabulous granite paving slabs and service. Excellent communication from the delivery company. Very pleased all round.
26 november 2025
Review zonder uitnodiging
Antwoord van PSU
Thank you for your five-star review.
When it comes to granite products, we truly do have a strong advantage here in the UK, as all of our stock comes directly from our parent company’s own quarry and factory. This keeps the quality consistent and the prices highly competitive. We appreciate your support very much.
Great product Kandla Grey Porcelain…
Great product Kandla Grey Porcelain well packed only had two broken slabs out of 3 pallets!! The only thing I would be mindful of is the delivery process in need of simplifying as you get given a date but you also have to confirm it which I missed the call and message so was expecting a delivery on said date to find out when I called it wasn’t coming as I hadn’t confirmed it, it was only by chance I saw a 121 message.Apart from that I would highly recommend this company
3 november 2025
Antwoord van PSU
Thank you very much for your positive feedback and 5-star rating.
Many professional landscapers who regularly purchase from various paving suppliers often leave us top reviews, as they have experienced most stores and price levels in the market.
Thanks to our optimised supply chain and dedicated operations team, we’re able to offer products that are both highly competitive and genuinely valuable in the UK market.
Our online service team is committed to delivering a first-class experience — making it easy to place orders smoothly and receive your deliveries on time. We also partner with some of the finest third-party warehouses located at major ports, and our delivery network includes reputable companies such as Palletways, consistent with other leading online paving suppliers.
All so simple
They made ordering and delivery so simple and kept me informed every step of the way. Each delivery let me know it was coming and was delivered with care. There are too many tiles (each individually boxed) to check. But have ordered 7% extra as per the website instructions.
27 oktober 2025
Review zonder uitnodiging
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating.
With our optimised supply chain and dedicated team operations, we are able to offer highly competitive and valuable products in the UK market. Our online service team strives to provide a first-class experience, ensuring you can place orders seamlessly and receive timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, consistent with other leading online stores of paving stones.
Beware of the “7% Breakage” clause
Ordered paving slabs for a DIY patio project and was shocked to find several arrived broken. When I contacted the company, they pointed to a “7% breakage allowance” buried in their policy—as if that somehow excuses sending damaged goods.
Let’s be clear: under UK consumer law, I’m entitled to receive items of satisfactory quality. Pre-emptively writing off breakages doesn’t override the Consumer Rights Act 2015. If I pay for 100 slabs, I expect 100 usable slabs—not anything less and a shrug.
This policy feels like a way to dodge accountability rather than deliver quality. I have had no resolution from pavingslabsuk, other than being fobbed off. If you’re planning a project and need reliable materials and service, I’d think twice before ordering here.
15 oktober 2025
Review zonder uitnodiging
Antwoord van PSU
Thank you for your message.
We’re sorry to hear that one slab was damaged during delivery — occasional breakages can happen in the handling of heavy paving materials. We would recommend that you take a look at the claims policies across other paving stone suppliers — you’ll find that ours is largely the same. A small level of non-compensable allowance or tolerance is standard practice within the paving industry.
Please also note that a broken piece can often still be used along the edges or corners of your paved area.
We hope you enjoy the finished result once your paving is laid.
Good service and fast delivery
Good service and fast delivery, no issues
15 september 2025
Review zonder uitnodiging
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating.
With our optimised supply chain and dedicated team operations, we are able to offer highly competitive and valuable products in the UK market. Our online service team strives to provide a first-class experience, ensuring you can place orders seamlessly and receive timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, consistent with other leading online stores of paving stones.
Damaged Tiles
After receiving my tiles and carefully opening them all. I found 7 with damage to the corners, including some with manufacturing defects that was visibly noticeable on the tile surface. Plus about another 10 with damaged corners below the top surface.
I contacted Paving Slabs UK to ask about replacements. I was told they couldn’t replace them but would refund the damaged tiles. After no response for a week I contacted them again. Only to be told it’s written in their policy that minor damage is acceptable and they would not be refunding or replacing any of the Damaged tiles.
Would not recommend this company and will not use them in future.
Slightly cheaper than other sites but don’t be fooled you get what you pay for.
16 september 2025
Review zonder uitnodiging
Antwoord van PSU
Thank you for your comment! In the paving stone industry, it is widely accepted that a few slabs may have minor edge chips. This is an industry standard and a common policy among all suppliers, not something unique to us. We kindly ask for your understanding. You may also search online and see that no reputable supplier would offer replacements for such very minor issues.
Ordering was easy and paving arrived…
Ordering was easy and paving arrived quickly. Customer service answered query very promptly. Delivery driver was polite and left paving where I wanted it. I wouldn’t hesitate to order from this company again.
31 augustus 2025
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating.
With our optimised supply chain and dedicated team operations, we are able to offer highly competitive and valuable products in the UK market. Our online service team strives to provide a first-class experience, ensuring you can place orders seamlessly and receive timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, consistent with other leading online stores of paving stones.
Found doing my browsing and shopping a…
Found doing my browsing and shopping a good experience..if I needed help they were so good with responses ..highly recommend
28 augustus 2025
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating.
With our optimised supply chain and dedicated team operations, we are able to offer highly competitive and valuable products in the UK market. Our online service team strives to provide a first-class experience, ensuring you can place orders seamlessly and receive timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, consistent with other leading online stores of paving stones.
Quality of the slabs is superb.
Quality of the slabs is superb.
Delivery was as scheduled.
I recommend this company.
21 augustus 2025
Antwoord van PSU
Thank you very much for your positive feedback and the 5-star rating.
With our optimised supply chain and dedicated team operations, we are able to offer highly competitive and valuable products in the UK market. Our online service team strives to provide a first-class experience, ensuring you can place orders seamlessly and receive timely deliveries. We also work with some of the finest third-party warehouses at major ports, and our delivery partners include well-known companies such as Palletways, consistent with other leading online stores of paving stones.
Delivery wrong. Refused refund
Edit: I have now received my refund and an apology.
Ordered a tub of patio grout in dark grey colour for £50. Received a different colour to what I ordered.
Enquired about returning it and was told they'd charge me £20 to return it and the original delivery fee, also £20 (paying to return their mistake? What?).
They refunded me £10 'as a gesture of goodwill'. Absolutely ludicrous this company thinks it's acceptable to withhold refunds or rely of terms and conditions that clearly don't apply to incorrectly fulfilled orders. Why am I incurred loss for their own screw up. No longer responding to requests for refunds. I'm £40 out of pocket, never received what I ordered, and stuck with a tub of unwanted grout.
Useless company.
18 augustus 2025
Review zonder uitnodiging
Antwoord van PSU
We are very sorry to learn of this matter. We trust that with the director’s intervention, your issue has now been properly resolved. This situation arose due to a misunderstanding by our customer service team in applying our policy.
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