Emily from plan.com was amazing her customer service support was 10/10 Ito speak to many people on the phone due to anxiety levels ect but she was so easy to speak to not one bit pushy finding me the... Toon meer
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I had tried to request an expired PAC code several times from Plan.com online, emailing them 4 times to issue another but received no answer. I called to speak in person, and was told incorrectly that... Toon meer
The lady on the phone, being English, was understandable and understood me, it makes a change to negotiating with people of an Asian persuasion who cannot understand Scottish dialect, nor me Indian... Toon meer
Time for my annual review with Plan . Com and what a pleasure it was to have Helen . She’s been my account manager since I joined and always goes through all the options with a helpful and professiona... Toon meer
Bedrijfsgegevens
Info over plan.com
Geschreven door het bedrijf
plan.com was founded in 2014 with an ambitious vision: to use digital technology to transform the business mobile market - one of the fastest growing but underutilised telecoms markets in the world.
Now one of Europe’s fastest growing technology and telecommunications companies, this award-winning team has set the industry standard for business communications with my.plan, the ultimate connectivity platform. my.plan combines powerful technology with an easy-to-use interface, to give customers instant access to the tools they need to connect, configure and control their mobile and office-based connectivity, live and in one place.
Never before has a single platform delivered so much transparency and control over business telecommunications. The technology behind my.plan gives businesses capabilities that far exceed those delivered by any national telecoms networks, with features, data and insights that are completely customised to their needs. By using powerful, cutting-edge data analytics my.plan enables businesses to manage and optimise their workforce’s mobile connectivity in new ways, seamlessly, whether they have one employee or 10,000.
plan.com is committed to innovation and continuous improvement, a passion driven by its team of experts who are focused on one clear vision – to be exceptional, an unrivalled business with world-leading people, technology, service, and growth. In less than seven years, this determination has seen plan.com rapidly increase its market-share and achieve consistent revenue growth, earning it the coveted number 1 ranking in the 2018 Sunday Times Tech Track 100, and subsequent placement in the 2019 and 2020 editions. Last year the team also earned a Top 200 ranking in the FT1000 list of Europe’s Fastest Growing Companies and was shortlisted for the Best Use of Innovation at the UK Tech Business Awards 2020.
Contactgegevens
No.5 Victoria Street , IM1 2LR, Douglas, Isle of Man
- 03300 88 18 18
- help@plan.com
- plan.com
4,3
Uitstekend
17K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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yes the agent was very polite and…
yes the agent was very polite and helpful from the moment he took the call, although he had issues with his PC he stayed calm throughout making sure i felt comfortable and understood his explanation. well done.
14 april 2026
MJ was help full
14 april 2026
Review zonder uitnodiging
I was sceptical at first because my…
I was sceptical at first because my BILL had gone up but then I rang them and got an answer within 30 seconds. I realised I used more of my allowances and you pay a bit more in tax so ignore all of the one star Google reviews.Michael is great looking after me asking me for more discounts if necessary.
14 april 2026
Review zonder uitnodiging
So easy
Kira was very helpful in selecting the new plan and handset and talked me through everything.
Very quick, very easy
14 april 2026
Review zonder uitnodiging
The adviser was very friendly and…
The adviser was very friendly and professional. He had a lot of knowledge and got straight to the point without any un needed waffle. I was very happy with the new plan he offered and he was very helpful when filling in the forms. Excellent service. Thank you .
13 april 2026
Review zonder uitnodiging
Alexandra Anderson was absolutely…
Alexandra Anderson was absolutely fantastic - Im a technophobe in all honesty and probably more so re smart phones - she was so patient with me and all my questions and was great in helping me find the best phone and phone deal for me not like some I have come across who try and sell you the most expensive phone etc just to get the sale - I feel she really did go out of her way to help me get the phone that is right for me - I really appreciate the time she took - so well done on your team and Alexandra she is definitely a credit to your company
13 april 2026
everything was explained properly…
everything was explained properly seemed very professional
13 april 2026
Review zonder uitnodiging
Dave was very helpful and explained…
Dave was very helpful and explained everything I needed to know highly recommend
13 april 2026
Review zonder uitnodiging
David was very patient explained…
David was very patient explained everything and overall very friendly whilst very professional thank you
13 april 2026
Review zonder uitnodiging
Just had a check up from Michael
Just had a check up from Michael, very polite, clearly explained what was now available to me with my plan.
Listened well, encouraged me to reach out if anything changes that Plan could help with.
13 april 2026
Review zonder uitnodiging
Review of plan sales
I spoke to Jodie Paddock. She was offering me an iPad or watch. I didn’t need one but she was so polite, not pushy. Adv me when I get my phone updated.
Really helpful and cheered my day up. Thanks Jodie
13 april 2026
Review zonder uitnodiging
David was very helpful throughout the…
David was very helpful throughout the call
13 april 2026
Review zonder uitnodiging
Great service and help
10 april 2026
Review zonder uitnodiging
Mujeeb was really helpful and…
Mujeeb was really helpful and accommodating. He answered all questions with patience and found the best suitable options for us
Thanks
13 april 2026
Review zonder uitnodiging
Spoke to Kaiden
Spoke to Kaiden, amazing customer service, very understanding. Lovely to work with!
13 april 2026
Review zonder uitnodiging
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