Emily from plan.com was amazing her customer service support was 10/10 Ito speak to many people on the phone due to anxiety levels ect but she was so easy to speak to not one bit pushy finding me the... Toon meer

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I had tried to request an expired PAC code several times from Plan.com online, emailing them 4 times to issue another but received no answer. I called to speak in person, and was told incorrectly that... Toon meer
The lady on the phone, being English, was understandable and understood me, it makes a change to negotiating with people of an Asian persuasion who cannot understand Scottish dialect, nor me Indian... Toon meer
Time for my annual review with Plan . Com and what a pleasure it was to have Helen . She’s been my account manager since I joined and always goes through all the options with a helpful and professiona... Toon meer
Bedrijfsgegevens
Info over plan.com
Geschreven door het bedrijf
Now one of Europe’s fastest growing technology and telecommunications companies, this award-winning team has set the industry standard for business communications with my.plan, the ultimate connectivity platform. my.plan combines powerful technology with an easy-to-use interface, to give customers instant access to the tools they need to connect, configure and control their mobile and office-based connectivity, live and in one place.
Never before has a single platform delivered so much transparency and control over business telecommunications. The technology behind my.plan gives businesses capabilities that far exceed those delivered by any national telecoms networks, with features, data and insights that are completely customised to their needs. By using powerful, cutting-edge data analytics my.plan enables businesses to manage and optimise their workforce’s mobile connectivity in new ways, seamlessly, whether they have one employee or 10,000.
plan.com is committed to innovation and continuous improvement, a passion driven by its team of experts who are focused on one clear vision – to be exceptional, an unrivalled business with world-leading people, technology, service, and growth. In less than seven years, this determination has seen plan.com rapidly increase its market-share and achieve consistent revenue growth, earning it the coveted number 1 ranking in the 2018 Sunday Times Tech Track 100, and subsequent placement in the 2019 and 2020 editions. Last year the team also earned a Top 200 ranking in the FT1000 list of Europe’s Fastest Growing Companies and was shortlisted for the Best Use of Innovation at the UK Tech Business Awards 2020.
Contactgegevens
No.5 Victoria Street , IM1 2LR, Douglas, Isle of Man
- 03300 88 18 18
- help@plan.com
- plan.com
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Craig was extremely helpful in helping…
Craig was extremely helpful in helping me find the right tariff & helped me saved money.
Got a call from MJ absolutely love me…
Got a call from MJ absolutely love me help me with my new plan and give me a discount
Very Polite
She was very helpful with everything…
She was very helpful with everything making sure to explain it all in great detail. We had a good laugh and a joke on the phone and i had a few other inquiries which she was very helpful with resolving on the phone with me, reassuring me it was all sorted. Overall a great services.
A lovely woman very easy to talk to
A lovely woman very easy to talk to
David was very helpful explaining…
David was very helpful explaining everything clearly to a non techie and clarifying the detail in the contract.
Amazing fella
Very nice guy on the phone and well…
Very nice guy on the phone and well helpful
Efficient and quick.
Tariff renewal
My renewal was handled by Damon very efficiently and quickly. He advised that I could change to a lower tariff which was helpful and completed with minimum fuss.
yes the agent was very polite and…
yes the agent was very polite and helpful from the moment he took the call, although he had issues with his PC he stayed calm throughout making sure i felt comfortable and understood his explanation. well done.
MJ was help full
I was sceptical at first because my…
I was sceptical at first because my BILL had gone up but then I rang them and got an answer within 30 seconds. I realised I used more of my allowances and you pay a bit more in tax so ignore all of the one star Google reviews.Michael is great looking after me asking me for more discounts if necessary.
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