I had tried to request an expired PAC code several times from Plan.com online, emailing them 4 times to issue another but received no answer. I called to speak in person, and was told incorrectly that... Toon meer
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Lees wat reviewers zeggen
The lady on the phone, being English, was understandable and understood me, it makes a change to negotiating with people of an Asian persuasion who cannot understand Scottish dialect, nor me Indian... Toon meer
Emily from plan.com was amazing her customer service support was 10/10 Ito speak to many people on the phone due to anxiety levels ect but she was so easy to speak to not one bit pushy finding me the... Toon meer
It took only a short time to get through to someone who could and did sort out my problem quickly and efficiently and in a friendly manner. Tyrone was helpful and got things resolved. The lack... Toon meer
Bedrijfsgegevens
Info over plan.com
Geschreven door het bedrijf
plan.com was founded in 2014 with an ambitious vision: to use digital technology to transform the business mobile market - one of the fastest growing but underutilised telecoms markets in the world.
Now one of Europe’s fastest growing technology and telecommunications companies, this award-winning team has set the industry standard for business communications with my.plan, the ultimate connectivity platform. my.plan combines powerful technology with an easy-to-use interface, to give customers instant access to the tools they need to connect, configure and control their mobile and office-based connectivity, live and in one place.
Never before has a single platform delivered so much transparency and control over business telecommunications. The technology behind my.plan gives businesses capabilities that far exceed those delivered by any national telecoms networks, with features, data and insights that are completely customised to their needs. By using powerful, cutting-edge data analytics my.plan enables businesses to manage and optimise their workforce’s mobile connectivity in new ways, seamlessly, whether they have one employee or 10,000.
plan.com is committed to innovation and continuous improvement, a passion driven by its team of experts who are focused on one clear vision – to be exceptional, an unrivalled business with world-leading people, technology, service, and growth. In less than seven years, this determination has seen plan.com rapidly increase its market-share and achieve consistent revenue growth, earning it the coveted number 1 ranking in the 2018 Sunday Times Tech Track 100, and subsequent placement in the 2019 and 2020 editions. Last year the team also earned a Top 200 ranking in the FT1000 list of Europe’s Fastest Growing Companies and was shortlisted for the Best Use of Innovation at the UK Tech Business Awards 2020.
Contactgegevens
No.5 Victoria Street , IM1 2LR, Douglas, Isle of Man
- 03300 88 18 18
- help@plan.com
- plan.com
4,3
Uitstekend
17K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helen was very helpful
Helen was very helpful and knowledgeable about the plans available. She helped me make the most suitable plan for my needs.
16 april 2026
Review zonder uitnodiging
All clear and pleasantly handled.
All clear and handled in a pleasant and friendly manner.
17 april 2026
Review zonder uitnodiging
Kaiden at Plan
Kaiden was very polite & helpful. He talked me through my options & sorted out a good deal. Many thanks
16 april 2026
Review zonder uitnodiging
Spoke to Abigail twice over a few days…
Spoke to Abigail twice over a few days and really helpful both times. Resolved my queries with ease.
16 april 2026
Heather was great & handled my query…
Heather was great & handled my query efficiently
16 april 2026
Review zonder uitnodiging
Fantastic once I was able to speak to a…
Fantastic once I was able to speak to a person but till then very frustrating
16 april 2026
Well communicated informative and…
Well communicated informative and polite 👏
16 april 2026
Review zonder uitnodiging
Great company!
Alex explained everything clearly and helped me choose the right product without any pressure. She answered all my questions properly and made sure I understood everything.
Great customer service—credit to the company.
Thanks again, Alex!
Cheers,
Tom
16 april 2026
Review zonder uitnodiging
Good customer service
Renee dealt with my enquiry and my lack of technical knowledge with great patience
16 april 2026
Majuhid customer service was excellent…
Majuhid customer service was excellent and I am happy how he understood my circumstances without judgement and gave me a good package to go along with it. Cheers Majuhid.
16 april 2026
Review zonder uitnodiging
Jodie call
Jodie was informative, knowledgeable and told me what I needed to know - I am very content TY
16 april 2026
Review zonder uitnodiging
Helen was very informative and very…
Helen was very informative and very clear about the changes in my contract
16 april 2026
Review zonder uitnodiging
Craig - How every agent should be!
Craig was able to fully explain and provided me with exactly what we needed.
16 april 2026
Review zonder uitnodiging
MJ was very informative and managed to…
MJ was very informative and managed to sort out a great deal for the 2 business phones
16 april 2026
Review zonder uitnodiging
So far terrible
So far terrible. Been over charged £300 in my first month. They said they will resolve but let’s see.
14 april 2026
Antwoord van plan.com
Hi Saad,
We're sorry to hear of your experience. This issue is currently open with our team and we’re looking into it as a priority. We’ll be in touch with you as soon as possible with an update.
Best regards,
Plan.com
Ethan is a G
Ethan is a G, a daddy, a ledge, the firestarter, he more than halved my EE bill like a surgical swordsman. Paid my outstanding termination fee like it was nothing; if I was a girl I would blush. Holly introduced me to Ethan and Holly should be on the cover of TIME for being cool as a cucumber and telling what time of day it is on my original bill. I thought this was another opportunity for me to rinse another person selling me something I don’t need. Plan.com may now just be my new tip top ping pong tiddley bobby dazzler with Ethan and Holly at the helm digitally saluting me whilst slipping my new lower bill. Cheers 🥂
16 april 2026
Review zonder uitnodiging
Owen was good
Apart from being curt off twice , once by original person on the phone, Owen was helpful and knowledgeable
16 april 2026
Review zonder uitnodiging
Dianne helped me with my inquiry
Dianne helped me with my inquiry. It was very clear, precise and friendly and quick. I was really happy with my interaction today.
16 april 2026
Review zonder uitnodiging
Damon was very helpful in renewing our…
Damon was very helpful in renewing our contract very concise and knowledgeable
thanks
16 april 2026
Review zonder uitnodiging
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