I had tried to request an expired PAC code several times from Plan.com online, emailing them 4 times to issue another but received no answer. I called to speak in person, and was told incorrectly that... Toon meer
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Lees wat reviewers zeggen
The lady on the phone, being English, was understandable and understood me, it makes a change to negotiating with people of an Asian persuasion who cannot understand Scottish dialect, nor me Indian... Toon meer
Emily from plan.com was amazing her customer service support was 10/10 Ito speak to many people on the phone due to anxiety levels ect but she was so easy to speak to not one bit pushy finding me the... Toon meer
It took only a short time to get through to someone who could and did sort out my problem quickly and efficiently and in a friendly manner. Tyrone was helpful and got things resolved. The lack... Toon meer
Bedrijfsgegevens
Info over plan.com
Geschreven door het bedrijf
plan.com was founded in 2014 with an ambitious vision: to use digital technology to transform the business mobile market - one of the fastest growing but underutilised telecoms markets in the world.
Now one of Europe’s fastest growing technology and telecommunications companies, this award-winning team has set the industry standard for business communications with my.plan, the ultimate connectivity platform. my.plan combines powerful technology with an easy-to-use interface, to give customers instant access to the tools they need to connect, configure and control their mobile and office-based connectivity, live and in one place.
Never before has a single platform delivered so much transparency and control over business telecommunications. The technology behind my.plan gives businesses capabilities that far exceed those delivered by any national telecoms networks, with features, data and insights that are completely customised to their needs. By using powerful, cutting-edge data analytics my.plan enables businesses to manage and optimise their workforce’s mobile connectivity in new ways, seamlessly, whether they have one employee or 10,000.
plan.com is committed to innovation and continuous improvement, a passion driven by its team of experts who are focused on one clear vision – to be exceptional, an unrivalled business with world-leading people, technology, service, and growth. In less than seven years, this determination has seen plan.com rapidly increase its market-share and achieve consistent revenue growth, earning it the coveted number 1 ranking in the 2018 Sunday Times Tech Track 100, and subsequent placement in the 2019 and 2020 editions. Last year the team also earned a Top 200 ranking in the FT1000 list of Europe’s Fastest Growing Companies and was shortlisted for the Best Use of Innovation at the UK Tech Business Awards 2020.
Contactgegevens
No.5 Victoria Street , IM1 2LR, Douglas, Isle of Man
- 03300 88 18 18
- help@plan.com
- plan.com
4,3
Uitstekend
17K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient and helpful !
I was needing to update my personal information and I received speedy, efficient and professional help.
15 april 2026
Call today have had nothing but trouble…
Call today have had nothing but trouble with this company!! And the only positive and polite person and helpful was Leon who help me to get my phone up and running.. the 5 stars don’t reflect on the company the 5 stars 🌟 are for Leon who was a great help.. but I definitely would not recommend plan. Com to anyone..
19 april 2026
oops
Nevermind - my review was for plantpeople.co, not for plan.com. Something fishy is happening.
16 april 2026
Review zonder uitnodiging
Antwoord van plan.com
Hi Mike,
We're sorry to hear about this frustrating experience, however, we believe this review has have been left on the wrong company's page.
Plan.com does not sell sleep aids. We're a business telecoms and connectivity provider, so the company you're describing doesn't sound like us.
We'd encourage you to check the company name and website you purchased from and relist your review there.
Best regards,
Plan.com
Very reactive to problems
16 april 2026
Well informed and helped me get a…
Well informed and helped me get a contract
17 april 2026
Review zonder uitnodiging
Alexander anderson made it really easy…
Alexander anderson made it really easy and was confident in what she does
17 april 2026
Review zonder uitnodiging
Ian slater was very helpful thanks
Ian slater was very helpful thanks
17 april 2026
Review zonder uitnodiging
New conyract
David was extremely helpful in notifying Michael he can go onto a lower monthly fee
17 april 2026
Review zonder uitnodiging
Thanks Helen for your help
Thanks Helen for your help
Good to talk to you
17 april 2026
Review zonder uitnodiging
Professional and easy process
The level of professionalism is outstanding. Everything is explained calmly and in detail no rushing. Pleasant and happy to wait for the paperwork to go through. A very quick and easy process
17 april 2026
Review zonder uitnodiging
Helen called me today,and was so…
Helen called me today,and was so helpful and friendly Helen found deals suitable for me and explained everything very clearly.Areal customer service A*
17 april 2026
Review zonder uitnodiging
I use Julian and can’t recommend him…
I use Julian and can’t recommend him enough. Thanks
17 april 2026
Review zonder uitnodiging
I had a fantastic experience with Ajay…
I had a fantastic experience with Ajay from plan.com today. He explained everything clearly and made the whole process really easy to understand.
He was very helpful, professional, and patient throughout. We went from credit check to signing the contract in under 30 minutes, and everything was handled smoothly and efficiently.
Overall, a really great experience — quick, clear, and stress-free. Highly recommend AJ!
17 april 2026
Review zonder uitnodiging
Michael was very lovely over the phone…
Michael was very lovely over the phone and checking if I wanted any of the discounts that I have required
17 april 2026
Review zonder uitnodiging
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