Great experience with 1Komma5. Very quick and efficient in fitting the new battery and inverter and even quicker to remedy the fault with the inverter. Thanks to Steven, Blake and the team.
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Lees wat reviewers zeggen
Our experience was very positive from the beginning of the whole process. AJ was very professional and easy to work with. The installation guys, Isaac and Tyson were very professional and installed th... Toon meer
Huge thanks to 1KOMMA5° for such a smooth and well‑managed solar experience. From the first sales call in March right up to the remote system check in August, they stayed in touch and made sure... Toon meer
Frustrating and extremely annoying. Battery installed early August and here we are 3 months later - I still don’t know what the problem is. Service centre says nothing useful - I’ve now had 3 differ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We believe it's time for New Energy 1KOMMA5° is Australia's Heartbeat of New Energy. Our vision is for Australians to live on sunlight and wind forever for free, by providing access to the cleanest and most affordable electricity possible. Founded in Germany, our name says it all, and translates to 1.5 degrees (1=1, KOMMA = Decimal, 5=5, ° = Degrees). This speaks directly to the Paris Climate Agreement, preventing a further global temperature increase of 1.5°. We believe New Energy is the answer: Tailoring renewable, flexible, economical and care free solutions for Australians..backed by German development, technology and design.
Contactgegevens
8/604 Pine Ridge Rd, 4216, Coombabah, Australië
- 1300 976 040
- hello@1komma5.com.au
- solaray.com.au
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Heeft 52% van zijn negatieve reviews beantwoord
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Staff very helpful
The staff who I dealt with both on the phone during the sale and installation were extremely professional and helpful as were the team who installed the equipment. Definitely recommend them.
Fantastic service
Fantastic service all the way from quoting, operations team and the install team. Very professional, very clear communication. On the install day, the team were very helpful, answered all my questions - very clean and professional install. Would recommend.
Amazing staff from sales to technicians…
Amazing staff from sales to technicians to after service, I highly recommend 1COMMA5
Good and expert service
at first I submitted online quote request to a few different solar battery installers.
Then a sales rep Paul contacted me in regards to my request and went through a lot of details and recommendations with me. His expertise helped me to decide on the brand and battery used to integrate with my solar and EV.
On the day of installation the technicians are very friendly and efficient. They even stayed behind to help me troubleshoot app syncing issue which was just a little hiccups and got sorted very quickly.
very polite and professional
very polite and professional. answered any questions with ease and professionalism.
Customer service was great
Customer service was great, salesman was knowledgeable and the whole process was straightforward.
Satisfied
The whole journey from phone call to completed installation went off without a hitch. The install team were professional and considerate of everything around them. Have recommended to family members and will recommend to others.
All went well
All went well, lots of communication and installation was quick, system does what Kylie said it would and with 30kwh battery we dont use much if any electricity from the grid and we run ac 24/7
Great service start to finish
Great service start to finish, price was good too. Very happy customers.
Very happy
Fantastic from start to finish very happy with the service
Best experience of my life ... All the people I spoke to were very…
All the people I spoke to were very knowledgeable and helpful. Job was completed in a very timely fashion. After sales help was always there with answers when i needed them.
Excellent communication and…
Excellent communication and organisation. The installation was very well done. We are very happy with the system.
Good install, not sure about customer service
The install process was great, the local installer did an excellent job. Just be aware that the company is offering gift vouchers to anyone who submits a 5 star review. I'm not sure that that constitutes an unprompted review. And I've sent them a bunch of messages that they haven't responded to.
Highly recommended this company
The initial meeting with Phil, the salesperson, was very satisfying. Phil provided us with detailed information about the system and how we could benefit from it. We were also advised how the process would be handled so we knew what to expect.
The installers on the day were extremely helpful and flexible so we could get the system installed in a suitable location within a suitable timeframe.
The quality of the installation was extremely high and the system has worked flawlessly since.
The installers were very helpful with the setup and explanation of the system workings.
Used for solar install and subsequently…
Used for solar install and subsequently engaged for battery install. Good customer service and communication. Good pricing and accommodating site team. Highly recommend
THRY ANSWARD EVERY QUESTION i asked
THRY ANSWARD EVERY QUESTION i asked
Would be a 4.8 but contractor let down
Would be a 4.8 but contractor let down
1-Komma excellent however contractor failed to deliver at same standard.
But overall happy with system.
Excelent service and product from start…
Excelent service and product from start to finish.
Very happy with the service and support.
Very happy with the service and support.
Upfront liaison was excellent
Upfront liaison was excellent. Installation process was seamless. Battery working great. Post installation liaison very good.
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