The Online Letting Agents Ltd Reviews 

I have used the services of the online letting agents this time and many times before. Their standard of service is as good today as the 1st time I used them, which I can describe in one word, Excellent. Highly recommend.

The online letting agents are fantastic support and they go above and beyond to support.

Sarah and her team are the best. They deliver efficient service and I highly recommend them. I have used the online letting agency for five years now and they have never failed to deliver. Fast reliable service at a great cost.

I have been using TOLA for over 5 years for the tenant find service and they always provide a excellent customer experience. So I did not hesitate using them this time.
Communication was easy and instant. They sent me the renewal link and my advert was up running in hours on all major sites e.g. rightmove. Within two days I had viewings and offers. Great job Helen, Sarah and Eleanor.

We had to place an advert for a commercial property, which had The cost of placing the advert was much more competitive than placing an ad directly with one of the best known property advertising platforms, it also got coverage on other sites that I would never have thought of using, this bought many enquiries. Placing the ad was simple once we overcame a slight issue with problems uploading photos which was resolved quickly when I emailed the team. The customer service is 2nd to none, response times are very quick. We would definitely use again.

Used online lettings to find new tenants, wow how easy it was and at a fraction of the cost of using an estate agents.
Also used to update contract for additional tenant which was all done online and used the E signing facility which was completed within a few days, will never use an estate agents again

Fast and easy, really simple

I believe I spoke with someone called Tom and he was very pleasant and kindly answered all of my questions. Highly recommended!

Great experience, very responsive and helpful team. Have let my London flat smoothly.

Super efficient and friendly service. I'll definitely continue to use TOLA for all my properties.

Absolutely great letting agency. The advert brings in many responses and they have been consistently swift in progressing referencing and contract signing. We have had thd benefit of the online letting agency for quite a few years now. All communications are clear and concise as well. Thank you to the team.

Only 4 words, Excellent service every time.

My experience with The Online Letting Agents was hugely positive. Quick and cheerful communications, with clear instructions for every next step. I felt well guided and in control of the process. The reference checks and e-signing was really smooth. Real value for money. I wouldn't hesitate to recommend them. Thank you TOLA Ltd (and especially Sarah)

I've found TOLS to be amazing - not something I'd normally say about an estate agency! Faultless service, incredibly helpful, going above and beyond expectations.

We have received really great service from the Online Letting Agent. They are responsive and helpful throughout, and work hard with us to manage our properties.

I am very happy with the service provided. Has been worth every penny.

The Online Letting Agency are very efficient and most of all they know how to communicate.5 star service all the way.!!!!

Excellent service and exceed expectations. Every aspect of a high street agency, with the added benefit of getting to meet prospective tenants and get a much better feel for who is the best fit for the home. After that, TOLA take care of everything else.

We have used the tenant finding previously, and are now using the managed service. Initial reaction is it is very good value.

The service I received from the Online Letting Agent was brilliant. They were easy to get hold of on the phone, responded quickly to my emails and really did guide me through the whole process step by step. I would highly recommend them and will certainly be using them next time.

I'm a professional landlord with properties in London and one of the early clients of the Online Lettings Agents, around 10 years. As a client I have always found their service professional, friendly and seamless, they have always answered any questions I have on all matters related to lettings. They offer a great service for any landlord or property owner letting property without having to pay high street fees of 7 -12 percent plus VAT, or around one months rent in many cases.

Apart from the financial savings the other advantages I found are that since you do your own viewings you are able to assess if the prospective tenant/s are suitable for the property. In my case I have sometimes sent applicants along allowing the tenants living there to show a property and answer any questions, in many cases this works well as long as you are fair and have a good relationship with them.

It’s very straight forward so why not give it a go, you can always use a high street agent along side, but sometimes this can get tricky if you are both contacted by the same applicants, high street agents always want their commission.

You decide!