The Online Letting Agents Ltd Reviews 

We have been using The Online Letting Agents Ltd for several years now and would never consider using another company. The staff are knowledgeable, helpful and the response times are excellent. In one word "Amazing". Thank you to the whole team for the excellent service they provide.

Been using TOLA for a while for 3 rentals. Always efficient prompt friendly and inexpensive. Can’t think why one would use anyone else really.

I have been with Justlets of Southport for almost 10 years and have found them to be most professional and thorough. They answered my queries immediately and are a friendly family firm. I would absolutely recommend them to landlords.

I have been using TOLA for many years now, and each time they have always exceeded expectations, with sound advice and excellent customer service and its always the same team members which is reassuring, I would definitely recommend TOLA to any Landlord.

This is the 5th year that TOLA have been managing my rental property and am very happy with their performance. Magda and the team are always super responsive and helpful, and make every effort to get everything right for both the tenants and myself. I will continue to use TOLA over the coming years and would happily recommend to others.

Excellent service from start to finish I would highly recommend this company. They have exceeded expectations and are consistently professional, friendly and full of integrity. When needed they also supported me to hold a needed boundary with a tricky situation with previous tenant. They have now found me fantastic tenants and handled the transfer so well. I am so glad I moved agents and found them. Fantastic service.

Excellent service throughout. I have used TOLA the second time round and I highly recommend them to anyone. They will save you a lot of money and hassle and have all the services required for the various things you need to do for the tenancy. Overall comparing their price to the high street agency, one could save potentially thousands of pounds.

I haven't seen better customer services from any other high street agencies. Sarah was co-ordinating my renewal and she was extremely helpful and so prompt in answering any of my queries. Thank you so much Sarah for your help throughout the process from listing to the signing of the new Tenants.

I will definitely be recommending TOLA to all my family and friends who need to rent out their properties. Highly recommend to anyone who is reading this review.

Thank you Sarah and the TOLA team for providing such a great Service.

In the words of Tina Turner "Simply the best, better than all the rest!"
We've used TOLA for years now and they continue to be incredibly efficient, quick, cheery and helpful.

Great service, re advised property, used all same details so very easy to do.

This is the third property we have handed over to The Online Letting Agents to manage, after twenty years running them ourselves.
We are completely happy and impressed with their professionalism and prompt action on any query. Payment is swift and the attitude friendly. If there were more stars available we would award them …… !

Cannot fault this company's service. Used them several times for different services, always professional, quick and efficient.

Once again this company have supported me in finding new tenants with their expertise and sound advice. Couldn't have done it without them. Can't recommend them enough!
Thanks Eleanor, Sarah and the team.

I've been a customer for a decade and still moved by their excellence to write rave reviews about the level of service of the tenancy team and good natured banter too. Lovely people, great job done every time... they leave the other estate agencies in the dust, don't know why everyone isn't using them!

First time I have used these agents. Had lots of response to the ad. New tenant was in the property within 11 days. Brilliant. Cannot fault them.

It was my first time using The Online Letting Agents. They have been professional and prompt in all my dealings. I will be using them again for my rental portfolio.

I find the Online letting Agents very reactive, helpful and friendly. In fact I use them every time I need to find new tenants.

TOLA is a marvellous service and I have used it on numerous occasions…and always need help and they are so helpful and patient. Thank you Sarah

They are absolutely brilliant- as life is so busy it's amazingly helpful and great value to have TOLA on your side! If I could give 6 stars I would!

This is our third time using the agency and they have been outstanding. Their customer service is superb.