Tulo Energy Reviews 

Excellent experience on the chat for renewal. Couldn’t find my renewal quote and after looking at the various comparisons sites for ages and going onto chat, George sent all info and a lot better price than other providers. Really happy and easy.

Really smooth, customer oriented and friendly service.

Great customer support, prompt replies and sorted out my renewal, as I was happy with last years service, easy to deal with, the new app works as it should.

Tulo offers a really quick and efficient customer service.
Enquiries are dealt with extremely quickly and with a friendly response.
I have used various energy companies over the years. Tulo to date is my best experience.

My helpdesk request concerning the account Direct Debit payments was dealt with really quickly and efficiently as usual. Tulo's customer service team really are amazing.

I contacted customer services yesterday and the issue was resolved by mid morning today. Friendly and efficient customer service.

Addressed the issue quickly.

Good prices, responsive team. Submitted an incorrect reading by accident, emailed them, they got back to me very quickly and fixed the issue.

I spoke with George from customer service regarding my energy account, and he was very helpful throughout the process. He clearly explained my options and helped me find a good balance between getting a refund and keeping enough credit on my account to avoid future increases in my Direct Debit.

The whole process was quick and straightforward, and I really appreciate his support.

Responded promptly following my enquiry and provided me with a valid answer for which I was very satisfied.

When I left Tulo to go to another supplier with a cheaper fixed rate, there was an issue with the final meter reading and Tulo were excellent sorting this. Excellent customer service. I would not have left but for the cheaper fixed rate I managed to get with another supplier.

online service
Theon line service was very good and Gemma was a great help and sorted out my questions quickly and efficiently in all a very pleasant experience thanks to Gemma

Great communication and the personal touch, always helpful, a pleasure to do business with

They responded immediately when I realised that I had made a mistake with our meter readings.

Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.

George was very helpful, quick and informative! Great service

Very good rate. over the year paid regular direct debit causing over payment, which was refunded promptly by customer service on request.

I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.

Amazing customer service. Really responsive.