Tulo Energy Reviews 

Absolutely Disgraceful. They ignore a faulty meter issue for months, which now traps me into staying with Tulo, then raise prices knowing full well I cannot switch if I wanted to. Absolute scam.

Great first experience of your customer service. This was my first call made to you guys and my call was handled without any delay and then my query was handled without delay as well.

very efficient. great service from George

At first I thought your answer about being unable to change DD date due to restrictions was going to be a problem however I assume this was a bot and a real person sorted problem out in two messages thank you

Fantastic service! Great prices

Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.

Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.

Gemma was polite and efficient. Solved the problem swiftly.

Excellent service! They resolved my issue quickly and professionally. Highly recommend!

Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others

Outstanding customer service - super friendly and efficient. Best energy provider I’ve ever used.

This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit.
It was very quick to be redirected to an advisor and all was sorted within 10 minutes.
Thank you again Gemma.

Excellent, service fast and efficient!

I have found Tulo really easy to deal with so far and have had no complaints about their customer service. However I wanted to change to a fixed deal due to the Middle East conflict. They said there are none available. I have switched provider and I’m hoping they pay me the money owed swiftly when the switch is complete. I wouldn’t rule out a return to Tulo in the future.

Had an Issue with a Third Party, Gemma Hinton handled everything timely and professionally. Very pleased with the service she provided. No Issues with Tulo What so Ever.

Telephone answered immediately and query dealt with cheerfully and efficiently.

We have been with Tulo Energy for a year now. Very happy with the service they provide. Super quick response to any query we have had too

No tact, real people with chatbot personalities. I asked to move supply from one home to another, they said tell us later, on the day you move... Because that makes sense. Needless to say, I won't be moving the supply elsewhere, I'll go with someone else.

Friendly service

As I am 80 years old I struggle with meter readings. The young lady, Gemma, went through everything with me and explained what I needed to do. She put my mind at ease. Thank you.