So far, so good. Really impressed by the level of care and support provided at the initial consultation. Various different options were explained to me, as well as the most suitable treatment being su... Toon meer
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Lees wat reviewers zeggen
My consultant explained everything very well, some of the information was really surprising. I have decided to go ahead and have booked the procedure which should take an hour, with after care as nee... Toon meer
Brilliant outcome From first walking in I was treated with politeness and professionalism. I was told explicitly what was to happen and how much it would cost. After procedures were done af... Toon meer
Bedrijf heeft geantwoord
Had my consultation on February, first ELVA and foam treatment in March (it wasn’t excruciating but pretty sore then sore legs for a week or so after). Follow up appointment May and only foam needed a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contactgegevens
Unit 5, Lyme Vale Court, Parklands, ST4 6NW, Stoke-on-Trent, Verenigd Koninkrijk
- 01782753960
- patientcare@veincentre.com
- veincentre.com
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Made welcome on arrival
Made welcome on arrival, lift availability lead to upstairs large clean reception area plus nearby comfortable waiting area. Asked how I would like to be addressed and offered a drink.
Called straight into a fairly large consultation room by male nurse (drink followed) Consultant offered information of the Assessment Procedure and carried this out and advised the removal of varicose veins best suited for me. Both the consultant and nurse acted in professional and friendly manner.
I was able to make an appointment for my treatment before I left.
26 april 2026
Antwoord van VeinCentre
Hi Barbara,
Thank you for such a detailed review. We’re delighted to hear you felt welcomed and comfortable from the moment you arrived, and that the team provided a professional and friendly experience throughout. It’s great to know you felt confident to book your treatment before leaving.
Best wishes,
Dilly
Very impressed
Very impressed. Fully informed and feel that everyone is very professional.
23 april 2026
Antwoord van VeinCentre
Hi Catherine,
Thank you for your kind feedback. We’re so pleased to hear you felt fully informed and found the team professional throughout your visit.
Best wishes,
Dilly
Excellent treatment at VeinCentre…
Excellent treatment at VeinCentre Chipping Norton unsightly and painful vein no longer exists! Lovely friendly and able staff 😀
27 april 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Elaine,
Thank you for your lovely feedback. We’re so pleased to hear you had a great experience at Chipping Norton and that your vein has been successfully treated. It’s wonderful to know the team made you feel welcome and well looked after.
Best wishes,
Dilly
A really nice friendly environment
A really nice environment. The receptionist has been very helpful and put me at my ease. Very knowledgeable and supportive.
Originally I had a consultation with a gentleman, Unfortunately I don’t remember his name. He looked disheveled and I honestly think he wasn’t interested in doing anything that day. He was quite dismissive.
I was then referred to another doctor for a second opinion.
The vascular surgeon
(Nung Rudarakanchana)has explained procedures to my satisfaction and I am pleased with her expertise and treatment so far.
The Nurse is friendly and helpful making the whole experience relaxed.
16 april 2026
Antwoord van VeinCentre
Hi Christine,
Thank you for taking the time to share your experience. We’re really pleased to hear you felt supported by the reception team, nurse and Miss Rudarakanchana, and that everything has been clearly explained. We’re sorry your initial consultation didn’t meet expectations, it’s good to know your experience since then has been a positive and reassuring one.
Best wishes,
Dilly
Amazing experience
Amazing experience, and I cannot believe the results! I've been for my follow up appointment and the before and after pics are crazy different. Dr Mark Regi and Sally are fantastic and put me at ease so much. He is professional, informative and has great conversation throughout. I would 100% recommend both him and the vein centre treatment, they've already made a difference in my life
26 april 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Helen,
Thank you for your amazing review. We’re delighted to hear how pleased you are with your results and that Dr Mark Regi and Sally helped you feel so comfortable throughout. It’s wonderful to know the treatment has already made such a difference for you.
Best wishes,
Dilly
From start to finish my whole…
From start to finish my whole experience was excellent all of the staff were warm caring and very professional which made me feel relaxed and at ease. I was welcomed by Cathy and Navin for my scan. The initial procedure was pain free and also relaxing as i almost fell asleep. I would highly recommend this procedure as from start to finish the efficiency and all the medical procedures were exceptional.
23 april 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi there,
Thank you for your wonderful feedback. We’re so pleased to hear your experience was excellent from start to finish and that the team helped you feel relaxed and at ease throughout. It’s great to know the procedure felt comfortable and that you’d recommend us so highly.
Best wishes,
Dilly
From the moment I walked through the…
From the moment I walked through the door I felt relaxed the lady on reception was polite and helpful when I met Anna the lady who will carrying out my procedure she explained everything to me in detail which made me feel confident I'm doing the right thing now looking forward to 15th May when I when I see Anna again for my treatment
15 april 2026
Antwoord van VeinCentre
Hi Sally,
Thank you for your lovely feedback. We’re so pleased you felt relaxed and well looked after from the moment you arrived, and that the team took the time to explain everything clearly and build your confidence. We look forward to seeing you again for your treatment on the 15th May.
Best wishes,
Dilly
Recommended
From the initial phone contacts though to reception and medical team the whole experience felt very professional and reassuring.
23 januari 2026
Antwoord van VeinCentre
Hi Tony,
Thank you for your kind review. We’re delighted to hear the whole journey, from your first contact through to the clinic, felt professional and reassuring. Your recommendation means a lot.
Best wishes,
Dilly
Highly recommended Five Star
First class and professional service from all the staff at TW, Many Thanks
21 januari 2026
Antwoord van VeinCentre
Hi Des,
Thank you for your wonderful feedback. We’re delighted to hear you received a first-class, professional service from the whole team.
Best wishes,
Dilly
Lincoln Vein Centre
Everyone I met at the vein centre in Lincoln was extremely friendly and helpful. From the moment I walked in the door and was warmly welcomed, to my consultation with Mark Regi and his lovely assistant, I found the whole process informative and efficient.
14 april 2026
Antwoord van VeinCentre
Hi Sue,
Thank you for your kind review. We’re so pleased to hear the Lincoln team made you feel welcome and that your consultation was both informative and efficient.
Best wishes,
Dilly
Very good experience from start to…
Very good experience from start to finish. Everything was fully explained to me. I had a scan of my legs. Was made to feel very welcome and comfortable throughout the experience.
16 april 2026
Antwoord van VeinCentre
Hi Caroline,
Thank you for your lovely feedback. We’re delighted to hear you felt welcomed and comfortable, and that everything was clearly explained from start to finish.
Best wishes,
Dilly
Leg Veins
Good diagnosis and much of first treatment 100% successful
Slight problem that not everything worked but that was quickly sorted with follow up session
Staff really good, friendly but professional
All round great experience… thank you
2 april 2026
Antwoord van VeinCentre
Hi Phil,
Thank you for sharing your experience. We’re pleased to hear your treatment was successful and that any follow-up was handled quickly. It’s great to know you found the team friendly, professional and supportive throughout.
Best wishes,
Dilly
Antwoord van VeinCentre
Hi Julie,
Thank you for your review. We’re glad to hear you found the team helpful and thorough during your visit.
Best wishes,
Dilly
This would have been 5 star as staff…
This would have been 5 star as staff and Consultant were great with clear explanation of procedure and outcome. Only problem was with web based pre appointment questionnaire, it wouldn’t work on my phone and when I completed it on the desktop only half the questionnaire had reached the team prior to my arrival
9 april 2026
Antwoord van VeinCentre
Hi Christina,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the team and consultant helpful, with a clear explanation of the procedure and expected outcome.
We’re sorry to hear about the issues you experienced with the pre-appointment questionnaire, as this isn’t the experience we want for our patients. We’ll review this internally to ensure everything is working as it should.
Kind regards,
Dilly
Easy procedure but not the result I…
Easy procedure but not the result I expected at all. Left with some nerve damage to right shin and big bulging veins replaced by extensive blue and red thread veins most of which were not there before.
12 maart 2026
Antwoord van VeinCentre
Hi Karen,
Thank you for taking the time to share your feedback. We’re so sorry to hear about your treatment results and that you’re experiencing these symptoms following your procedure. This is certainly not the outcome we want for you.
The response to treatment can vary between individuals, however it’s important that what you’re experiencing is reviewed to ensure everything is progressing as expected.
We’d really like the opportunity to review your progress and discuss the next steps. A member of our team will be in touch to provide support and guidance.
Kind regards,
Dilly
Very helpful kind staff put my mind at…
Very helpful kind staff put my mind at ease about the whole procedure.
17 april 2026
Antwoord van VeinCentre
Hi Charlotte,
Thank you for your kind words. We’re so pleased the team helped put your mind at ease and made you feel comfortable throughout your visit.
Best wishes,
Dilly
Antwoord van VeinCentre
Hi there,
Thank you for your feedback. We’re pleased to hear you had an excellent experience and wish you all the best with your next steps.
Best wishes,
Dilly
Would not recommend
Would not recommend, misleading information about follow up treatment included in initial cost when it isn't, even if veins missed or treatment doesn't work! Go to the Nuffield instead if in Newcastle upon Tyne !
Just to follow up on my review,although the veincentre responded to my review to say they would like to discuss they have not bothered to do so. I guess they just wanted to look like they cared on Trustpilot! I stand by my opinion of them, the veins I needed treated were very superficial and unfortunately I still have them. I will be going to the Nuffield in Newcastle for any further treatment.
21 april 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Heather,
Thank you for your feedback. We’re sorry to hear that you feel disappointed and that the information regarding follow-up treatment did not meet your expectations.
Following consultation, all treatment plans and confirmations are provided so patients have a clear understanding before proceeding and we’re sorry if this was not clear in your experience. We will review your comments to understand what may have happened in this instance.
We’d really like the opportunity to discuss this with you further. A member of our team will be in touch.
Kind regards,
Dilly
Antwoord van VeinCentre
Hi Rachele,
Thank you for your review. We’re delighted to hear you had such a fantastic experience.
Best wishes,
Dilly
Spider vein treatment
The treatment that I was going to have was explained well and I was give a booklet to read. I was also show photos.
27 maart 2026
Antwoord van VeinCentre
Hi Michelle,
Thank you for your feedback. We’re pleased to hear everything was clearly explained and that the information provided helped you feel prepared for your treatment.
Best wishes,
Dilly
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