Baroque Reviews 

Stay away from these fraudsters.I had a very disappointing experience with Baroque Pakistan. The customer service was unhelpful and unprofessional. I was told that my parcel was in the warehouse and would be shipped within 2–3 days, but I ended up waiting an entire month and it was never shipped. This kind of service is unacceptable and has left me very dissatisfied. Please do not shop from Baroque Pakistan. 0 rating from me.

I have been ordering from Baroque for some time now. Never had an issue with the clothes or delivery.

I have ordered stiched outfits and unstiched outfits. I have been really happy with the quality of the outfits!!

Awful communication! Not received my order. Do not shop from here! If I could give 0 stars I would!!

i ordered 4 suits for my brother’s upcoming wedding. the payment was processed on my credit card without any issue. a month went by, and i had not received a shipping notification. i got nervous, as the wedding was getting closer. i contacted customer service through whatsapp, and they informed me that my order had never been processed because i did not reply to “a very important email” they sent me two days after i placed my order. i never received this email; i suspect they never sent it in the first place, because i check my email (spam as well) every day. i even specifically checked for emails from baroque and found nothing. their customer service is absolutely frustrating to deal with; they do not answer your questions properly, and it took them three whole days to resend me that important email.
i finally received this email, and it stated that our payment was held up by baroque’s bank, and they needed us to send them a photo of our credit card to verify the payment. i have never once in my life been asked to do this by someone i have purchased from online. to my knowledge, they should have received the money as soon as i clicked “pay now.” the charge was completed on my credit card. if there was an issue, shouldn’t they have checked with their bank? it all seems very very fishy.
i ended up explaining the situation to my bank and disputing the charge. i informed baroque that i would not be providing a picture of my credit card and that i would like to cancel my order. they wrote back saying that i should be expecting a refund in the next 7 to 14 business days. how in the world will they refund me if they claim they never received the payment in the first place due to their bank holding it? it doesn’t make any sense. these people feel like scammers. and their customer service is absolutely abysmal. if i had never followed up with them myself, i wonder if they would have just never sent me my order.
please do not make the same mistake i did. order from somewhere else. now i have to scramble to find different outfits for my brother’s wedding. i would give them zero stars if i could.

Fraudsters! Don’t order anything from them! They sent me something which I didn’t order and what they sent is very cheap I can’t even give it for free it’s looks pathetic took my 500 dollars.

Fraudsters return my money

very bad service very delay online order

Do not buy from this shop. I ordered 2 suits from them and they both are not as per the photo. They are completely different material and colour. They have zero customer service
When i complained they said they have never had complaints before which is so funny as there are lots of Similar complaints on here. There is no refund and exhange with these guys! Wasted money. As the suits are awful and looks cheap and nasty
Will definitely not be ordering from these guys ever.

I would rate this website with 0 star if I could. I ordered an expensive outfit from there website and received the delivery with in one month. However the product delivered was very different to what was advertised online. In terms of colour design, embroidery and embellished and design of the dress and fabric. I showed pictures and gave detailed descriptions to highlight all the discrepancies. I have not heard back from them. I have asked for a partial refund as this is fair. They have ignored all my emails. I did a big order with my family we ordered 5 dresses from all with the same issue. They have not attempted to resolve the issue. Poor customer service poor communication.

Wish I could give it a minus! Please please read the reviews before ordering I wish I did! Disgusting customer service. I’m from the UK but ordered for local delivery over a week ago as my Dad went to PK, no response on email or whatsapp regarding shipping. They said it would be shipped within a week. My dad called them in PK and they have told him 2 outfits are out of stock? I received no email or communication about this. To think it’s such a “big brand” no wonder it’s gone downhill. Do NOT order from here and save your money! Shame on this company. It needs closing down overall.

I had a very disappointing experience with Barouq. I placed an order for a dress on April 11th through their online store and paid by credit card. After 10 days of regular follow-ups with no updates, I was finally told—only when I called—that my outfit was out of stock and my order had been cancelled.

What’s frustrating is that I was never informed about this via email or any other form of communication. It’s extremely nonprofessional to keep a customer in the dark like that. Even worse, as of now, I still haven’t received a refund.

Very poor service and lack of communication. I expected better.

These guys are fraud. Save yourselves. My wife ordered suit and they sent damaged suit. When contacted they said to sent back the suit and they will refund money. We sent the suit via priority mail with confirmed receipt. They never refunded the money. Stay away from these fraudsters.

After reading all the negative reviews I was really worried about not getting my suit or the quality. But I’m happy to say that I am so pleased with both.

The suit I ordered came within 3 weeks (the website said it will take 5 weeks) and the quality is excellent and looks just as stunning as the picture in real life.

I’m sorry to hear people have had negative experiences, but I personally am happy with the service I received.

I am beyond disappointed with my recent experience with Baroque. The delivery was ridiculously slow, and when my order finally arrived, the outfits were nothing like what was advertised. The quality was extremely poor – the fabric felt cheap, and the stitching was off. It’s clear that no care went into either the shipping process or the products themselves. I will never be ordering from Baroque again and would highly advise others to steer clear of this brand if you’re looking for reliable service and quality. Zero stars from me.

Serious Complaint Against Baroque & M&P Courier!

I placed an order for a suit on Baroque’s official website on February 5th and made the payment online via my ATM card. However, on February 13th, an M&P courier rider arrived at my place demanding a Cash on Delivery (COD) payment, despite the fact that I had already paid online!

When I refused to pay again, the rider took the parcel back, saying that otherwise, he would have to bear the cost himself. Later, when I contacted M&P Courier, they informed me that my parcel had been sent back to Lahore. Shockingly, after an entire month, on March 3rd, they resent the same parcel to Karachi with COD applied again!

I repeatedly contacted Baroque’s customer service, but their response was highly unprofessional and rude. They refused to take responsibility and didn’t provide any solution. When I asked for a credit voucher instead, they said they couldn’t do anything until the parcel was returned to them.

This is beyond frustrating! A well-reputed brand like Baroque should not treat its customers this way. The lack of professionalism from both Baroque and M&P Courier is unacceptable.I can provide all the details and screenshots to the concerned authorities as well. I request everyone to be cautious while ordering from them, as their system is clearly flawed, and their customer service is one of the worst experiences I've had.

Has anyone else faced similar issues?

#baroque Fashion
#MnP courier and logistic

Not as described. Suit looks really cheap in real. Not recommended.

I started ordering from baroque recently. My experience is absolute pleasure. Order arrives within 2 days.best clothes i have ever bought online.no issue at all. I was shocked to read these bad reviews Because my experience is totally opposite.my 1st order was placed on 21st feb second 22nd feb both have arrived already nd another is on the way which i placed on 23rd. I am
One happy customer.

Bad Customer Service and oder delivery rate is -0%... unk Customer Care soye rehty hai 18 Feb ko oder kia abi tak mara order dispatch tak ni hwa aj date 24 Feb hai...

The hooks of pants were broken after just one time wearing.strange that a suite for 16000 have so bad quality stitching.

I would rather 0 no customer services pathetic regretting to buy from them useless brand. Order in December and have not recieved it yet been over a month now really want to swore badly