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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

⚠️ PUBLIC COMPLAINT AGAINST BAROQUE (BILAL TEXTILE) I placed an order for 4 suits from BAROQUE under Order No. #BQU1418401_1, with a total invoice amount of Rs. 27,362. Unfortuna... Toon meer

Beoordeeld met 1 van de 5 sterren

Pathetic services. Verification ma ek month waste kr dia hm pgl h apny card sy paisy b deduct krwain or enko Verification b dain or order b na miley . Itna issue tha cash on delivery ki option b... Toon meer

Beoordeeld met 1 van de 5 sterren

Highly unsupportive regarding customer care. Lack of integration within deptts. My matter of returned article is pending for around 3 months. Voucher code issued to me isn't applicable. Upon asking i... Toon meer

Beoordeeld met 5 van de 5 sterren

I started ordering from baroque recently. My experience is absolute pleasure. Order arrives within 2 days.best clothes i have ever bought online.no issue at all. I was shocked to read these bad revi... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Baroque offers exclusive range of pure and high quality lawn, ready to wear, chiffon, embroidered collection and trendy bottoms which leaves the wearer in awe of the design.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

106 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,5

Alle reviews

(106)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THEM

Would’ve given -1000000% if possible
The suits were defected
They had holes all over
It was a gift
The person that I gifted was disappointed
Never trust these guys
Will never buy from them again
The whole suit has holes and many other defects
Very badly damaged
Tried to contact them and get it returned but they did not listen
Very bad service
Please do not buy from them

13 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic customer service

Pathetic customer service, no sense of customer care. Please never pay in advance because they delay their orders without informing. They don't respond timely on Watsapp and they don't care if you have been waiting for weeks. People outside Pakistan should definitely avoid shopping from Baroque.

22 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered two lawn stiched suits on…

I ordered two lawn stiched suits on sale, design were alot different. Their customer services dont take complaint seriously. They dont bother their reputation. Dont buy. You will something very nice in images and will get entirely different and cheap design

1 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exellent Experience

Ordered an attire for my mum, from their Luxury Swis Lawn Collection and literally I am Obsessed😩
10/10 for such stunning patches (super neat and detailed tbh)
Fabric is hell fine, delivered almost in blink of an eye (convenient & instant delivery)
No absolute hustles at all, Order placed, received confirmation mail and article delivered at doorstep ❤
And my msg to all those commenting crap below articles and givin rotten reviews (which put me in an extreme doubt aswell) like stuff not worth the price, fabric is not fine, patches aren't neat
SHUT UPP YOU GUYSS
Don't misguide people. Just go and find some other plateform to shop with bcz I ten out of ten recommend

13 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worse Experience

I ordered a 2 piece dress xs and a white grip straight pants. I received the order today and it was not as displayed and as per description. The variation was not minor. The main flaws are:
1. Low quality fabric.
2. See-through fabric of ivory straight pants (I ordered white straight pants).
3. XS size tag on XL dress.
When lodged official complaint, Baroque team reaponded that "This is a sale item, and we do not provide exchanges/return on sale items."

I have come to believe that Baroque is now an overpriced, scamming brand with no customer value!
NOT RECOMMENDED!

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Baroque scam

Baroque became a scam i have ordered a dress worth 5000 and got old torn offf trousers via post ex i contacted twice and registered my claim but now there contact number is off plz dont purchase and don't waste your money and time

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Baroque is false advertising

Baroque is false advertising. I ordered a dress with beautiful cutwork and i was sent cheap looking dress with no cutwork but laces attached to it. Pathetic customer service as they don't own their mistake and offering me no refund but exchange for which i have to pay shipping from my pocket. I will never order from them again if they are being so shamelessly deceptive.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience

I recently ordered a dress whose color was very different from the picture. I will never order from Barouq again.

21 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor fabric

Poor fabric, cant be stitched like display modl pics, great differnc b/w stiched and unstiched,
They have sent me like a replica

8 april 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Saira, could you please provide some additional information so we could look into this?

Beoordeeld met 1 van de 5 sterren

Disappointing

Well, if you're looking for a website experience that'll make you want to tear your hair out, look no further than Baroque. We thought we were being smart by ordering our Eid clothes two weeks before Ramadan. Turns out, we were just setting ourselves up for a massive letdown.
We waited and waited for a confirmation, but it never came. When we finally reached out to customer service, they were about as responsive as a brick wall. And when they did bother to reply, they dropped the bombshell that our clothes wouldn't arrive until after Eid. So, if you enjoy being strung along and left in the dark, Baroque is the perfect place for you. As for us, we'll be spreading the word about this debacle on every social media platform we can find. Consider yourselves warned. Congratulations, Baroque, you've earned yourself a spot on the "Never Again" list.

29 maart 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Amal, could you please provide some additional information so we could look into this?

Beoordeeld met 1 van de 5 sterren

Terrible company

Terrible company, they don’t respect clients. Please be careful to give them business the company is very behind

26 maart 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Arooj, could you please provide some additional information so we could look into this?

Beoordeeld met 5 van de 5 sterren

All positive experience!

I placed an order at Baroque for one ready-made suit. A confirmation e-mail was received straight away, and the package arrived on my doorstep (in Europe) within one week. The suit was exactly as pictured with the exact dimensions given on the website. The reviews on this site made me a bit nervous, but the outcome on my part has me happy with the experience.

8 maart 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Thank you Nat, we appreciate your kind words.

Beoordeeld met 1 van de 5 sterren

They owe me money

They owe me money . Terrible service . I contacted them on fb now they have blocked me . This is how they deal with international customers ,

29 december 2023
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Farah, could you please provide some additional information so we could look into this?

Beoordeeld met 1 van de 5 sterren

Worse stuff

Worse stuff. Dresses are like pillow sheet. Even pillow sheet are in good stuff.
I spent $1100 for their sh**t stuff.

2 maart 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Ibrar, could you please provide some additional information so we could look into this?

Beoordeeld met 1 van de 5 sterren

Very nad customer service I paid 30…

Very nad customer service I paid 30 dollars in delivery and was still asked to pay additional 25 dollars on arrival. Very disappointed in their services too. People need to stay away from this scammers

29 februari 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Farzana, could you please provide some additional information so we could look into this?
If you are referring to Customs & Duties or Import Tariffs, that is unfortunately our of our hands and based on the rules and regulations of destination country. We try to be as transparent about this process on our website as well. Customs & Duties have no input from our end and we can not control that.

Beoordeeld met 1 van de 5 sterren

Worst customer service

Worst customer service, I didn’t like the dress I ordered and they rejected it by saying that we can’t exchange it with the other article and the dress has no fault as it’s our top selling article.

20 februari 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Meera, Thank you for providing additional information. From what we can see your issue was resolved and your exchange was already processed and delivered in April. Let us know if you still have any other issues.

Beoordeeld met 1 van de 5 sterren

Very bad customer service

Very bad customer service.
They want to get your credit card detail in name of proof. Never saw a company like that.

3 januari 2024
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Tania, could you please provide some additional information so we could look into this?

Beoordeeld met 1 van de 5 sterren

Very bad customer service

Very bad customer service. Will never order from them, and will never recommend to anyone.

1 december 2023
Review zonder uitnodiging
Logo Baroque

Antwoord van Baroque

Hello Naveeda, could you please provide some additional information so we could look into this?

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