Baroque Reviews 

I have been sent two outfits one was sent damaged even before wearing the second one has a stitches Undone after first wash definitely not value for money really really poor quality fabric is used on the outfits. If we buy clothes from a well-known brand we expect quality because we are spending the money but if we don’t get that we deserve our money back. That’s our right as a consumer

This company is a Ripoff, do not waste your money or buy from this company. The quality of their items is very poor, this company should not be doing Bussiness in USA they are very dishonest. Their website items pictures are very different and made of such poor quality from what they offer you, do not waste your money shop somewhere else.

They are scammers. Cheap quality products with extremely poor customer service.

I ordered a dress from them on March 18th and within 30 minutes of placing my order, I asked them for a refund. They responded soon and told me that they sent me the refund receipt on my email. I checked my inbox, junk folder, there is still no refund receipt email. I messaged their Instagram messenger and WhatsApp. I told them that it’s been more than a week since I requested for a refund but still no update from my bank. They replied saying - your refund is processed from our end, talk to your bank for further queries. As if they can’t do anything else from their end. I took a screenshot of their reply and sent it to their WhatsApp. I told them I was worried that they can’t do anything else now and that I have to talk to my bank. They said ‘when did we say we can’t do anything? Please send a screenshot of that too’

They treat their customers with no respect whatsoever. They just bully people into paying money. They are a total scam. I hope baroque sees my review.

First Review:
Ordered a dress I've been wanting for ages. First problem arose when they charged me in USD rather than rupees...I ended up paying out more than if I had been charged in their own currency. Stupid really since they are PK company. Regardless I waited on my dress to arrive. I opened the packed and found that dress did not have the correct bead work...the picture shows a more expensive and heavy leaf bead hanging from the bottom of the dress...they had substituted this for a cheaper flimsy alternative. The dupatta in the picture has heavy bead work on it but my dupatta had no bead work whatsoever. I am so disappointed as I now have to get this sorted myself. The WhatsApp and email customer service are rubbish they leave you hanging and give you false promises of someone contacting you back...not received any support whatsoever. They clearly don't care about their customers. I left a negative review on their site which they promptly deleted. Its so sad how companies can get away with this. Please don't order. I have warned off my friends and family too

EDITED - the customer care team did resolve my complaint very quickly via their WhatsApp. They issued me withe a partial refund of my stitching costs. So I've upped my star rating from 1 to 3 to acknowledge their response and resolution to my complaint

I wish I would’ve read this reviews before as I don’t see no positive reviews on the website. I Ordered a dress and paid custom made, they emailed me after estimated delivery time. Which right before the event that they cannot stitch custom made for me. It took whole week to communicate with them through email don’t forget I keep messaging on insta to ask if anything needed please let me know if you can’t make custome made dress. I haven’t received bo refund no dress so I am clueless wht to do. I am gonna file a case on company for wasting time plus misguidance on size articles. Then emailing me with no knowledge of my old email some pre created sentences has been used. PLEASE DO NOT BUY ANYTHING FROM THEM.

All five item were well below the standard expected
The embroidery on one the outfits was cheap and tacky
Left negative reviews for the items as I have been a baroque customer for years. Only to find two laters all my negative reviews removed.

Disgusting service. First they wouldn't refund my money until I opened a case with my bank and then with another order they didn't send a shawl and when I sent photos (at their request) they stopped replying. The watsapp customer service number is a sham. No one replies to it.

This site is not trust worthy, leak or share credit card info with others. I bought two dresses from their website and very next month I start getting charged with some Montreal base phone company every month.

I ordered two dresses from them earlier this year. The initial e-mail said I would be notified when my package was sent, so after waiting for way over the "estimated shipping" time I contacted them through e-mail. This yielded no response, and that is when i read all the other negative reviews about them. I thought it was a lost case, but as a last resort I contacted my bank as adviced by a friend. As part of the insurance policy, my bank tried to claim the money on my behalf.

The day after my bank opened a case, they miraculously sent me a text message saying a package was on its way. I recieved it within 3-4 days.

Quality wise, its still a hard pass and the color does not match what I ordered at all. However, I am happy my bank could scare them into sending at least something.

I would never order from them again, but if you have already placed an order you have not recieved. Try going through your bank or insurance. Good luck.

Due to Eid, the order took some time but it reached me today as I expected it to be, as per description on the website. I was worried about the delivery but my what’s app messages were answered regularly to my satisfaction. Will order again soon IA!!

When I ordered from them 2 years ago they were brilliant. However, as a UK customer who has placed a stitched order, it has been 8 weeks and my order still hasn’t arrived. What’s worse is they are not sending me shipping details, they are ignoring my emails, my whatsapp messages and my Instagram DMs. I believe they are deleting comments too. Will never place an order with them again. Overseas customers please be aware!!

SCAMMERS - THEY SENT ME FAULTY DRESS AND NOW THEY ARE IGNORING ME 100%. They have acknowledge that the dress is faulty and at first they tried to make me pay for the shipping to send it back and when I questioned it, they are completely ignoring me. They have no class, ethics or regards for their customers, knowing I ordered over 15 dresses from them and this is how they treat you.
I will NOT buy from them again and if you do, check your package thoroughly before paying them. I can't seem to u Ferdinand how they are still in business.

Wish I didn’t order from them. I placed an order for over £300 over 7 weeks ago I haven’t received my order. They have not responded to any of my messages via what’s app, Facebook and email. Poor service. They’ve taken my money and not delivered the good. Such terrible service and scammers! Do not buy from them! Check the comments on their Facebook page and Instagram post it seems like they are scamming everyone!

Please avoid buying online baroque outfits from Pakistan.
We have had an awful experiance. They sent a dress which was faulty, when trying to communicate this to them, they not responding to WhatsApp messages.
Communication and customer service is paramount for any business to flourish, clearly they have failed here.
I have lost complete faith in them to a point that I will not be buying any of their products online.
I would urge others to be careful too.

They charge you and then say they need verification because payment wasn’t received. It’s a scam they try to get u to send drivers license and card photo. And they don’t ship the items. U can’t even get the money back if u cancel because they claim they never got it. They also never respond when you try to contact them. Extremely bad experience, I would recommend better brands like gul Ahmed or sana safinaz. Maybe they are fine in person in Pakistan. But online they are scamming you.

I ordered a bunch of clothes, the material is absolutely terrible. It feels like a cheap trash bag. I paid so much money for sizing and stitching as well and that was bas as well. Definitely one of the worst products I've bought.

WORST SERVICE EVERR!!!!! I Placed an order on the 8th of july with expedited shipping which is supposed to arrive in 10 days, but I still have not received it. I placed another order on the 14th of july with expedited shipping and I have not received it. They never reply to their mails. They never picked up their calls. They don't reply to their DM's either. They ignore all their negative comments on facebook. Very frustrating. I had placed another order with Jazmin.pk on the 8th of july and I received it in 12 days WITHOUT expedited shipping!!!! These clothes were supposed to be worn on EID but oh well. Not anymore clearly.

its a scam. I ordered from the card and they are not replying to my messages, calls and mails.. charged me 8600 pkr. and now they did not ship my order.