David M Robinson Reviews 

Excellent service from Francesca.
Beautiful design and a wonderful experience from the moment we walked through the door.

Abigail was an absolute delight to deal with.
She was very knowledgeable and helpful and made the whole experience enjoyable and memorable.

Very friendly staff starting with the doorman, I was made to feel very welcome.
Jennifer was very knowledgeable, friendly and helpful in helping me choose a lovely Cloud Nine ring.
I will definitely be back!
Thankyou!

James Walwyn exceptional , really nice fella, looked after us kept us informed on Hubby's watch when received back went through everything for him he also gave us a treat which I will enjoy 😉 Thanks very much James if you read this

Great service and help from Connor. No pressure sales or nudging strategies. Went in with my old watch to ask about a service and fell for a new one whilst there.
A great experience all round.

I had a really positive experience at David M Robinson Canary Wharf, big thanks and shoutout to Baron, the Rolex specialist.

Baron was extremely helpful from start to finish and clearly knows what his customer is after. He took the time to go through the different models and options with me, answered all my questions and gave honest, straightforward advice without any pressure.

What I appreciated most was how approachable and genuine he was. He made the whole purchase experience feel personal rather than just another sales transaction, and his knowledge of Rolex really stood out.

Baron is a credit to David M Robinson. I’ve always valued good service when buying watches, and this was one of the best experiences I’ve had. I’ll definitely be returning and would happily recommend Baron to anyone looking for a Rolex.

Looking forward to future purchases at the store :)

Ameen :)

First class - Amazing journey guided professionally by expert Senior Ambassador Ben Arnold. From luxurious showroom to individual attention, I was made to feel valued and special from the second I walked through the doors opened for me by doorman.
Took over a year to construct my bespoke timepiece but “ baby” for me. Ben presented and explained each element to choose from without making me feel overwhelmed or out of my depth.
My last Rolex I had 12 years until I traded in for my current upgrade. Best investment and 60 year old birthday present to myself. This will outlive me for sure to be passed to my daughter but the memory of this purchase from start to finish over 18 months will always be with me.
The final day - WOW - totally on another scale that I’d never experienced before. Private, luxurious resting room downstairs that made my purchasing day as special as my wedding day and the day i became a mother to my cherished Gabriella.
I won’t tell all but suffice to say if are hesitating about this purchase - DONT - AND - definitely go to D M Robinson. You will not be disappointed.
My apologies this is two years later but just goes to show it feels just like yesterday.

Many thanks to Summer and Bryan for their amazing assistance on helping me to secure my first ever watch and a dream piece too !! Definitely recommend to anyone who’s looking for something special or just genuinely browsing for something. Incredible staff and warming atmosphere to shop in !!!

I just want to say a massive thank you to Baron for making my first Rolex experience so incredibly special. From the moment I met him at DMR, he was so welcoming and engaging. What really stood out to me was how much time and attention Baron gave me. He really listened, talked me through everything patiently and gave me such helpful and honest advice. I never felt rushed or pressured, and it honestly felt like a very personalised experience.
Being able to secure the specific Rolex I wanted, and in a fraction of the time I expected, made the whole experience even more exciting. It genuinely felt like a magical moment and one I will never forget, especially as it was my first Rolex. I am absolutely thrilled with my watch and so grateful to Baron for making it happen. I’m already looking forward to my next Rolex, and I have no doubt Baron will be instrumental in this! 😊

My special thanks must go out firstly to Baron at DMR for his responsive engagement to my particular and demanding request for a desirable piece I have been looking to purchase for my wife for quite some while. With the assistance of Rob, the new appointed director they quickly made this special purchase possible, making my wife's experience a truly magical one. A 5⭐️ service in every possible way. I cannot recommend the DMR team at Canary Wharf enough. Thank you all.

Very kind and attentive service from Charley. She managed to source exactly the Watch I wanted for my wife, it took a little bit of time but we managed to get there in the end. Super service for the handover and adjustments needed. Would Heidi recommend for the personal of Touch.

Fantastic couldn’t ask for better service Adam speechly is a credit to your company went above and beyond with his service.

Just picked up my amazing watch from Bryan at DMR in Manchester. He makes the process so enjoyable, he really does go above and beyond. Thank you so much for amazing service time and time again. See you again soon.

I can’t recommend DMR highly enough. Alex and the whole team have always been fantastic and have gone above and beyond to look after me and my family.

The service is always personal, professional and welcoming, and I’ve always felt genuinely valued as a customer. Alex in particular has been brilliant to deal with and has always made sure everything is taken care of.

It’s rare to find that level of customer service these days. A massive thank you to Alex and the entire DMR team for always looking after us. We really appreciate it and will continue to use and recommend DMR to anyone looking for great service and expertise.

I can't thank the team at David Robinson enough. They were a pleasure to deal with from the beginning, but particular thanks have to go to Melanie Ricks, who went completely out of her way to ensure that we were able to get the piece we were after, just in time for a very special date. In addition to that, she made the entire experience on the day of collection really special, and a memory we'll cherish.

Following a visit to the Manchester showroom I would like to convey my deepest thanks to the staff at DMR. Their customer service was outstanding from the moment we entered the door. Arousa managed our experience, providing excellent advice and was extremely knowledgeable about the pieces in the store, of which there is a wonderful selection. We truly received the VIP treatment. Thankyou again for making our visit so special.

Excellent care and service especially by Sanaa, whom I have been dealing with in the last 2 years. They always go that extra mile with you. I always recommend friends and family to them whether it’s for time pieces or jewellery.

There isn’t a better jewellers to deal with so stop looking. I’ve dealt with DMR for 10+ years and shudder to think what I’ve spent but they are lovely people. You can buy watches anywhere but it’s all about the people. Each one of them has their own unique style but Lee, Hannah and Alex are fantastic and of course Karl and John are good leaders…. The latest “new recruit” James Lilley is a great lad too. Everyone has their favourite jewellers I guess but if you don’t then just go to David M Robinson. Saves you faffing about.

Excellent and helpful service from Darren who made our purchase and experience first class!

We recently collected my wife's Rolex from the Manchester showroom and were treated so special by Luana! What a start she is!
She remembered it was our wedding anniversary and surprised us with champagne and cake!
She looked after us so well. Such an enjoyable experience, we will be paying her a visit again!