David M Robinson Reviews 

I had an exceptional experience at the Canary Wharf store, thanks entirely to Baron. He provided truly outstanding service—professional, knowledgeable, incredibly kind, and genuinely accommodating throughout the entire process. He made what was already a special purchase feel even more memorable, and it was an absolute pleasure dealing with him. His warm, personable approach made all the difference. A real credit to the dealership and an excellent ambassador for the brand. Thank you, Baron, for such a phenomenal experience.

Had a fantastic experience at the boutique in Canary Wharf!

And special thanks to Baron, who was incredibly helpful from start to finish. Took the time to get to know me, what I wanted and made sure I was happy with my purchase. Perhaps more importantly, he’s just an all-round great person.

Can’t recommend enough and will definitely be back! 🙂

I would like to thank Baron for an exceptional experience from beginning to end when purchasing my luxury timepiece.

What elevated the experience even further was the outstanding service provided by Baron. His professionalism, knowledge, and attention to detail were evident from the moment I arrived. Baron took the time to understand my preferences, guided me thoughtfully through the selection process, and ensured that every aspect of the purchase felt seamless and personalised.

His passion for fine timepieces and genuine commitment to customer service made the occasion feel both memorable and special. I never once felt rushed or pressured; instead, I felt valued as a client throughout the entire experience.

I would wholeheartedly recommend both the boutique and Baron to anyone seeking not only an extraordinary watch, but also a truly first-class luxury retail experience.

Had a fantastic experience, from start to finish. From walking in from the cold to ultimately walking out with a piece that I’ll pass down to my daughter.

Louis was outstanding — warm, attentive, and effortlessly welcoming — exceeding every expectation. This is the only place I’ll shop!

Me and my wife were delighted to purchase a lovely timepiece today with the help of Sanaa who was absolutely wonderful, her amazing service made us comfortable while she helped us make our decision! Couldn't recommend her more!

Baron is amazing. He’s always incredibly responsive and knows how to adapt to your needs. Can’t recommend him and the team enough.

James was excellent and took his time with me to make sure I was happy with my purchase and very helpful and really happy with my watch thank you

Made to feel special from the start.I visited the store on Friday and met Millie, she was very helpful explaining how the watched worked, Millie also emailed me links for the watch, today I went back store and met Connor, once again explained things about the watch, I was ready to purchase the watch anyway but once again trying the watch on I was sold.
I would like to thank both Millie and Connor for there help.

Absolutely fantastic experience purchasing a watch and Hugo is so knowledgeable and shares a passion for watches so we had a really good chat.

Had the pleasure of dealing with Alex for my first purchase - An explorer II. After trying many places to start my Rolex journey the service here was incomparable. Knowledgeable, friendly and professional.

Thank you and I look forward to continuing my journey here.

I have been regular customer for about 7/8 years now and have bought quite a few watches and jewellery over the years. Baron has always been amazing and I couldn’t recommend him enough.

What a credit to the business.....Bryan Fernandez in the Manchester store went above and beyond in relation to my enquiry for a gift for my sons' 21st Birthday. His knowledge of the product is second to none, from the moment I popped in to the store on the off chance of just seeking some input his warmth and charisma shone through, to the second visit a few days later with the whole family we came away enthused and we not only ended up giving him an order for my son and my also for my daughters 21st in 3 years time!

Very nice reception on both visits.
Sales people extremely professional and helpful.
Would have no hesitation in recommending DMR.

Asif was extremely polite and professional, and I really appreciated how accommodating he was in registering my Expression of Interest for a Submariner.
During the visit, I also purchased a ring for my partner, and Diana was superb in assisting me throughout the process; knowledgeable, attentive, and a real pleasure to deal with.
I also had the opportunity to meet the regional manager. Unfortunately, I can’t remember his name, but he was equally polite and professional and took the time to convince me to leave my Rolex Daytona with you for a full service and polish, which I felt very comfortable doing.
Overall, I had a great experience with the team at DMR in Canary Wharf, and I very much hope that they will be able to fulfil my Rolex request in the near future.

I recently purchased a Rolex Yacht-Master 40 from David M Robinson at the AD boutique, and the entire experience exceeded every expectation. From the moment I walked in, Craig delivered an exceptional level of professionalism, knowledge, and genuine hospitality that made the occasion truly unforgettable.

Securing a Rolex is always a special milestone, but Craig made this purchase feel even more meaningful as the beginning of my journey as a Rolex collector. His attention to detail, patience, and passion for the brand created a first-class customer experience from start to finish. He took the time to understand what the watch meant to me personally and made the whole process feel incredibly exclusive and memorable.

Receiving the Yacht-Master 40 was an unforgettable moment, and Craig’s outstanding service played a huge part in that. He made me feel valued as a customer and welcomed me into the Rolex family with sincerity and enthusiasm. It’s rare to find such a personal and luxury-focused experience today, and it genuinely made my day.

I’m incredibly excited to continue expanding my Rolex collection with DMR, and I look forward to many more purchases in the future. A huge thank you to Craig and the entire DMR team for delivering such a flawless and world-class experience. Highly recommended to anyone looking for not just a luxury watch, but a truly exceptional customer journey.

Brilliant service my watch looks as new when I bought it will be back to pick a new watch very soon thanks again

Recently bought a watch through Hugo at DMR Canary Wharf and had a genuinely great experience throughout. He was responsive, thoughtful, knowledgeable, and kept me updated at every stage without ever making the process feel pushy.

Really appreciated the way everything was handled and I’m looking forward to working with him again in the future.

I just wanted to personally thank Hugo and the team at DMR Canary Wharf for a amazing experience. It was recently my 60th birthday and I had expressed an interest in a particular watch which they were able to get for me. The whole experience from the flowing champagne and the attention to detail made the visit so very special. I would thoroughly recommend Hugo and the team to anyone looking for service above and beyond. Thank you again.

I had an excellent experience with DMR. Bryan was outstanding throughout the entire process — professional, friendly, and incredibly helpful. The team made everything smooth and enjoyable from start to finish. I’m extremely happy with the Rolex I purchased, and it’s a piece I’ll truly cherish for years to come. Their customer service and attention to detail were exceptional. I highly recommend DMR to anyone looking for a trustworthy and welcoming luxury watch dealer.

I’ve been a customer of DMR Canary Wharf for many years, and throughout that time Cerian has consistently delivered an exceptional experience. She is friendly, professional, patient, and genuinely attentive, making every interaction feel personal and effortless.

Her knowledge of high-end jewellery and luxury watches across multiple brands is incredibly impressive, and her experience and guidance always inspire confidence. What truly sets Cerian apart is the way she builds long-term relationships with clients. You are treated with care, respect, and genuine warmth from the moment you walk in.

DMR is fortunate to have someone of her calibre representing the business. I would highly recommend both Cerian and DMR to anyone looking for a first-class luxury retail experience.