Flight Centre UK Reviews 

41.364
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Becky from Flight Centre is exceptional in both her knowledge and the level of customer service she provides; I know I will be in safe hands right through the planning, booking and the trip itself. Sh... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been using the Flight Centre for many years and over recent years a very competent travel agent called Emily Ovens. She has always been very helpful, knowledgeable and replies quickly to our... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve used Flight Centre for many years as they seem quite attuned to my mobility issues. In a recent trip they tackled a long haul multi segment booking well and were able to respond to some problems... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted Flight Centre after spotting a good deal for flights and tour in Vietnam. Travel agents Leo and Sophie were very accommodating and tailored our trip promptly. Very good value for money

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Culturele rondleidingen
  4. Hotel
  5. Recreatiecentrum
  6. Touroperator
  7. Vluchtboekingswebsite

Over Flight Centre UK

Geschreven door het bedrijf

Flight Centre UK

Geschreven door het bedrijf

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

41K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(41.364)

1.205 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Rachel has been so helpful in planning our Trip to New York

Rachel has been so helpful in planning out trip to New York next year. I emailed her so many times and nothing was too much trouble. Thanks Rachel we appreciate your patience and hard work in putting our trip together

8 augustus 2026
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Antwoord van Flight Centre UK

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Beoordeeld met 5 van de 5 sterren

Lauren was absolutely fabulous

Lauren was absolutely fabulous, and patient with our booking, professional and helpful, I was recommended by a friend to the company and I'm not disappointed , I'm happy to use again for future trips 10/10.

7 augustus 2026
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Antwoord van Flight Centre UK

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Melanie is an amazing consultant

Melanie is an amazing consultant. Always going above and beyond. You are a super star.

5 augustus 2026
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Antwoord van Flight Centre UK

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Beoordeeld met 5 van de 5 sterren

Excellent service from Chloe again

Excellent service from Chloe again . She listened to my requirements and found the best long haul flights for me.She is very knowledgeable and patient, and answered all my queries. Thank you

5 augustus 2026
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Antwoord van Flight Centre UK

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Beoordeeld met 5 van de 5 sterren

We booked a cruise with Abigail for…

We booked a cruise with Abigail for myself my husband and his mum. She helped from start to finish even making sure we can get cabins next to each other. Over and above. Fantastic experience booking with her. Highly recommend.

11 juli 2026
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Antwoord van Flight Centre UK

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Friendly helpful adviser

Friendly helpful adviser who was able to develop a travel package with us over several iterations until we had what we needed at the right price.

29 juli 2026
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Antwoord van Flight Centre UK

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Beoordeeld met 5 van de 5 sterren

Friendly personalised service.

My initial query was picked by Alex Riggs and he could not have been more helpful. He was able to listen to my requirements, look at various options, talk them through on the phone as well as sending through itineraries by email. We now look forward to our trip to China. Thanks Alex & Flight Centre UK

5 augustus 2026
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Antwoord van Flight Centre UK

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Beoordeeld met 5 van de 5 sterren

Thank you Eva for sorting out my BA…

Thank you Eva for sorting out my BA trip . All was great from the lounge to the flight. Nice food and drinks selection, Yoe were a great help😊

23 juli 2026
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Antwoord van Flight Centre UK

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Beoordeeld met 5 van de 5 sterren

Nothing less than perfect!

3 weeks, 4 people, 7 flights, 5 different accommodations and all perfect! Booking process, service, timings, standards, costs and proactive communication from lovely, personable, invested staff. AI might be taking over the world but as long as There are Air Specialists like Andrew from Flight Centre it will be held at bay in the travel sector!

31 juli 2026
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Antwoord van Flight Centre UK

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Beoordeeld met 5 van de 5 sterren

The flight centre staff are very helpful and friendly

The flight centre staff are very friendly and committed to helping you plan your trip . I would highly recommend them as a company . I’ve used them on several occasions now .
Nicola Pells was great she spent alot of time sorting my itinerary and adjusting several times for me very quickly . I would recommend her anytime , and feel reassured that she is always on the end of a email or phone call to us .

3 augustus 2026
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Antwoord van Flight Centre UK

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Ultra long haul with kids

Elliot was super helpful for our trip from LHR-SYD. It's a long flight and with 2 children it can be stressful. Elliot managed to secure all bulkhead seats for us without any extra charges and was on call for whatever question I had. Would definitely recommend Flight Centre to friends and family travelling with kids.

27 juli 2026
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Antwoord van Flight Centre UK

Thank you for taking the time to write a lovely review, We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊

Beoordeeld met 5 van de 5 sterren

Youssef Elashry provided excellent service

Youssef Elashry provided excellent service and patience in dealing with our many thoughts and changes to a multi centre Australian trip.
He dealt with it all calmly and efficiently even agreeing a conference call to get it right. He was very friendly and got us the dream trip with excellent accommodation and flights that suited perfect. I would recommend Youssef and the flight centre to anyone including my friends and family.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Flight Centre UK

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Youssef Elashry was excellent…

Youssef Elashry was excellent throughout our booking process. We were booking a multicentre trip to Australia and we had multiple options to consider, Youssef answered all of our questions helped us make sense of our options and streamline our trip. We went back to him numerous times to change some details, he was extremely patient and efficient in getting back to us with new quotes.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Flight Centre UK

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Beoordeeld met 5 van de 5 sterren

Alex helped to book my 30th trip to…

Alex helped to book my 30th trip to Tanzania to include everything I wanted to do and made my very specific dates work ! Really helpful and lovely :)

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Flight Centre UK

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Beoordeeld met 5 van de 5 sterren

Nicola was helpful

Nicola was helpful, cooperative and efficient. What more could I ask?

30 juli 2026
Logo Flight Centre UK

Antwoord van Flight Centre UK

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Beoordeeld met 1 van de 5 sterren

Very bad experience

My husband went to the Romford branch of Flight Centre and made an enquiry about a trip to Australia. Unfortunately the staff have not sent any flight plans and prices and it’s been over a week. He physically went in to enquiry and they haven’t even bothered to send any flight plans email.

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Flight Centre UK

Dear Maureen,
Thank you for sharing your experience, at Flight Centre, we are deeply committed to providing our clients with the highest level of service, and we are truly sorry to hear that this was not reflected during your recent interaction with us.

Please may we ask that you send us an email at Customer.Relations@flightcentre.co.uk so we can ensure you get the service and assistance you requite.

We look forward to hearing from you and to the opportunity of restoring your confidence in us.

Kind regards,
EV

Beoordeeld met 5 van de 5 sterren

Kimberley understood my travel brief…

Kimberley understood my travel brief and came back to me very quickly with all the options.

18 juli 2026
Review zonder uitnodiging
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Antwoord van Flight Centre UK

We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing!

Beoordeeld met 5 van de 5 sterren

Sam McDougall organised our holiday to…

Sam McDougall organised our holiday to Australia and she did an amazing job. Myself and one daughter wanted to fly to Sydney to visit my youngest daughter who lives there. The hotel in Sydney was situated very near my daughter’s flat and was located near the beach. We wanted to visit Uluru, Cairns and Port Douglas and myself I wanted to visit a friend in Adelaide too. All internal flights were conveniently booked and car hire too. The hotels Sam selected for us were perfect: fridges and small kitchenette in all rooms. The locations were all perfect. Thanks to Sam we had an amazing holiday.

27 juni 2026
Review zonder uitnodiging
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Antwoord van Flight Centre UK

Thank you for this amazing review, We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Beoordeeld met 5 van de 5 sterren

Chloe was SO helpful on making a…

Chloe was SO helpful on making a reasonably difficult booking to Orkney and then having to change the date having made the original!!!
She is a star and THANK you Chloe.
David and Susan

31 juli 2026
Review zonder uitnodiging
Logo Flight Centre UK

Antwoord van Flight Centre UK

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Beoordeeld met 5 van de 5 sterren

Brilliant service

Emily was SO helpful with our complicated family booking - happy to look into so many different options as our plans kept changing, managing to get us a lower price than the original quote - and even sorted out a seat issue that BA said they wouldn't fix. Thank you Emily!

30 juli 2026
Review zonder uitnodiging
Logo Flight Centre UK

Antwoord van Flight Centre UK

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

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