FNX Bathrooms Reviews 

I ordered a shower (bath mixer tap shower set) through B&Q. The box was marked ‘FRAGILE’ but arrived dented, ripped and wet. Then when my plumber tried to install it the hose was too short. Product reviews show other people have had the same issue. Tried to contact them but no response. Absolutely unacceptable and upsetting as people spend hard earned money in good faith and get this in return…

Ordered 2 toilets from this company. The delivery process was smooth. I sent one back as it was too tall for my bathroom which was an easy process thanks to the team. I then ordered a smaller one. A hook was found to be missing after a long gap between the purchase and my workmen noticing, but again the team accommodated very quickly and sent the required part. I am happy with the speed and quality of the service and am happy with my final products

Excellent service , its really nice to deal with a company that does what it says. Ordered a Boiling hot water tap and tank and it was delivered very fast and i was informed all the way.
Thankyou , i will order again

We received the toilet & we then found there was a part missing, I contacted FNX on their help contact, they replied within the hour, I explained the part was missing & we had checked all the packaging, they said they would have to order the part, we received it today, less than week to sort, fantastic response & help, thank you

Great service at very good price point.

Have ordered on two separate occasions from FNX, good’s arrived promptly, kept up to date with regard to delivery date and time. 5 stars!

Great service
Kept up to date with the delivery
Great price for the products.

Product was as described, good quality for the price range and delivered within the time advised when ordered. Very pleased and will use this company again.

Great service fast delivery

So pleased to have found a supplier for an original RAK toilet seat at a great price! Very easy to order and amazing quick delivery. Very happy and I certainly will recommend FMX Bathrooms and if needed order from them again.

Ordered vanity unit via BQ marketplace 5.12.25 on next day delivery..still hadn't received..contacted seller who issued a replacement on next day delivery..its the 18th and I'm still waiting..they won't issue a refund at this stage..13 days I have been waiting..if they cant sort out its delivery with APC...dont touch with a barge pole

I had a bathroom cabinet fitted from this company under a year ago, and it has already developed serious water damage. For a bathroom product, this is completely unacceptable.

I contacted the company for help, but their response was dismissive. They refused to offer a repair, replacement, or any compensation, claiming it was “environmental deterioration.” This is far too soon for a product like this to fail.

Buyer beware: the quality is poor, and customer service is extremely disappointing. I would not recommend this cabinet to anyone.

I have ordered some radiator valves and messed up the delivery address. After contacting the seller, Chloe from FNX Bathrooms got in touch very quickly and resolved my problem. I was over the moon as time was really an issue in my case. It was a pleasure dealing with FNX Bathrooms and I would definitely come back to do the business with them. I fully recommend FX Bathrooms, they are polite, professional and fast.

Very rapid delivery and great customer service
Due to health problems I did not open the box for 3 months but when I asked about a missing part the email help responded within 10 minutes and I had the part within 48 hrs
Excellent service

5 stars for customer service… I had an issue with delivery of goods and the response from Chloe was excellent.

I can’t really review this because it hasn’t arrived. Maybe your choice of courier.

Really happy with the taps and drainer unit I purchased from FNX.
The service was great from start to finish + a great product = a very happy customer.
Chloe was fantastic to deal with.
Highly recommend and I will use again.

Delivered the wrong product, one which had already been opened because somebody left a dirty rag inside the box.

Placed an order for a sink/vanity unit through B&Q marketplace. Have been messed about with missed collection excuses, then only to get "sorry the item has been returned by courier damaged". These chancers are selling items they don't have in stock, You can't call them directly, only messages through B&Q. I wouldn't recommend anyone tries to buy anything from this organisation. B&Q should also bear some responsibility as it is their duty to vet any company wanting to sell on their marketplace platform. Poor all round experience.

Amazing service. Posted within 900 minutes of ordering.

Just been to FNX , staff are absolutely fantastic especially Dean and Sam . Nothing was too much trouble and fantastic prices .