Able to contact on Saturday. Shannon returned my call and was friendly and helpful. Now hopeful of a visit by the engineer to the washing machine in the coming week.. Chris.
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Lees wat reviewers zeggen
Very helpful when my dishwasher broke down. It couldn't be fixed and two options were given for replacement. After discussions, my new dishwasher was delivered and is working perfectly. Highly reco... Toon meer
Bedrijf heeft geantwoord
Reported problem on Friday, had call from We Repair Ltd on Saturday and They repaired the cooker on Sunday. The cooker is working properly now. Very happy with the service.
Bedrijf heeft geantwoord
Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Contactgegevens
3 Poole Road, BH2 5QL, Bournemouth, Verenigd Koninkrijk
- 0800 652 6789
- Customer-SupportTeam@HomeApplianceGuard.co.uk
- www.homeapplianceguard.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Efficiency
Hello, your company your representatives were very efficient and very helpful and sorted the problem quickly
20 juli 2026
Antwoord van Home Appliance Guard
Hi Mrs Marston,
This is great news that the issue could be resolved quickly!
Many thanks
Justin
Satisfied customer
Your engineer was helpful and knowledgeable and was able to diagnose the fault and then repair my dishwasher quickly and efficiently. He was polite and punctual
Thank you
I am happy to recommend and applaud his work
27 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Liza,
We are happy your dishwasher was fixed!
Many thanks
Justin
The service when I needed help was…
The service when I needed help was excellent, I have no hesitation in recommending them.
20 juli 2026
Antwoord van Home Appliance Guard
Hi Michael,
We are pleased we could assist you!
Many thanks
Justin
Great company
From start to finish nothin was a prob getting my fridge freezer sorted wud def recommend this company
24 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi A.McAllister,
We are delighted your Fridge Freezer could be sorted!
Many thanks
Justin
Great service from initial phone call…
Great service from initial phone call to end of repair. Very informative - texting/emailing date and times engineer would be turning up and engineer informing he was on way and would be at property at a certain time. Repair done really well and explained process all the way through - very happy yet again - definitely staying - thank you again for a very professional experience
23 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Shirley,
This is great news that we could help. We know how important it is to help our customers throughout!
Many thanks
Justin
From making my call to the engineer…
From making my call to the engineer coming out I can't fault home appliance.
23 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Angela,
We are thrilled we could provide a faultless experience!
Many thanks
Justin
Make sure you know if you need to pay any extras
Spoke to Bee very nice took me through my process on getting my new hob helpful in every way great service Definatly recommend them just waiting to get hob installed
24 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Laura,
We are delighted we could assist you. Anything else you may need please don't hesitate to get in touch.
Many thanks
Justin
It was a very simple procedure…
It was a very simple procedure and the problem was quickly resolved.
23 juli 2026
Antwoord van Home Appliance Guard
Hi Dave,
We appreciate the feedback on your experience!
Many thanks
Justin
Excellent service from start to finish
Excellent service from start to finish. Easy to arrange the repair with a fast response from the engineer. Also a follow up text and call from Home Appliance Guard to check work had been carried out to my satisfaction. Would recommend.
22 juli 2026
Antwoord van Home Appliance Guard
Hi jane,
We are happy that the process went smoothly and you were kept informed of the next steps.
Many thanks
Justin
On time
On time, friendly, respected my property & repairs done in no time.
Great service.
20 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Carol,
We are delighted to receive this kind of feedback.
Many thanks
Justin
Hi bee was very helpful once we got…
Hi bee was very helpful once we got call back very friendly and very quick to sort out my replacement.
22 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Doe,
We are pleased we could organise a replacement for you.
Many thanks
Justin
Excellent service from the company
Excellent service from the company . Kind caring call handler .
13 juli 2026
Antwoord van Home Appliance Guard
Hi Olive,
We are thrilled to hear these compliments on how we treated you.
Many thanks
Justin
I had a very pleasant telephone…
I had a very pleasant telephone coversation with "BEE" at Homeguard regarding the the supply and delivery of a new washing machine. She was most helpful and eager to please. Thank you.
20 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Alan,
This is great news your new Washing Machine was delivered!
Many thanks
Justin
Home appliance guard have been easy to…
Home appliance guard have been easy to deal with science day one.the staff are proficient in dealing with any problems/questions
20 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi James,
We are pleased to receive such feedback!
Many thanks
Justin
Excellent service
20 juli 2026
Antwoord van Home Appliance Guard
Hi Jim,
We really appreiciate the feedback.
Many thanks
Justin
My experience was marred by the amount…
My experience was marred by the amount of time spent waiting for someone to answer my call. Even though they rang you back it was still frustrating especially as I had to ring them a few times. Which is a shame because every thing else was good
13 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Elaine,
Thank you for your feedback.
We’re sorry for the wait when trying to reach us by phone. We have been busier than usual recently, but things are starting to settle down.
If it’s more convenient, you can also get in touch using our contact form here: https://homeapplianceguard.co.uk/contact-us/
Kind regards,
Charley
Excellent service so quick to sort the…
Excellent service so quick to sort the problem out no problems whatsoever
13 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Stephen,
We are pleased to receive such feedback.
Many thanks
Justin
All ways bin ok bee very good when l…
All ways bin ok bee very good when l wanted help thank you grayham
16 juli 2026
Antwoord van Home Appliance Guard
Hi Mr Kefford,
We are pleased to receive such feedback.
Many thanks
Justin
Antwoord van Home Appliance Guard
Hi Julie,
We're delighted we could met expectations.
Many thanks
Justin
It took many weeks for our washing…
It took many weeks for our washing machine to be repaired, but eventually a really good engineer called Roy, managed it, gave the machine a really good MOT, and it is now like new.
14 juli 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Janeet,
We are pleased your washing machine is now working.
Many thanks
Justin
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