Milk & More Reviews 

29.160
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Loud deliveries should NOT be allowed in residential streets between 11pm and 1am when people are trying to get to sleep! Supermarket deliveries aren't allowed past 11pm so why is Milk & More allowed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They do everything well and efficiently. Any problem is soon sorted although I did thought they would be more supportive when I had all six (6) of my Jersey Milk stolen leaving me an 87yr old lady wit... Toon meer

Beoordeeld met 5 van de 5 sterren

Always a perfectly neat and very quiet delivery. Milk is fresh and tastes amazing, milkshake is a favourite in our home fresh bread and the eggs are beautiful and I love the fact I can choose when to... Toon meer

Beoordeeld met 5 van de 5 sterren

Twice i have ordered and paid for bread and neither time was it delivered. No explanation or refund. Milk has not been keeping fresh despite using cool box with ice packs. These issues have been pr... Toon meer

Bedrijfsgegevens

  1. Melkbezorgbedrijf
  2. ook in
  3. Boodschappenbezorgdienst
  4. Zuivelhandel

Over Milk & More

Geschreven door het bedrijf

At Milk & More, we are passionate about encouraging people to eat well and live sustainably. We do this by championing smaller suppliers who we trust to provide the very best products for us to deliver to your doorstep.

Our mission is to deliver a positive impact on local communities, the environment and ultimately you.

Deeply rooted as a British icon, we strive to continue both the milkman legacy and its expansion. We now conveniently deliver over 200 exceptional products ordered via our website and app to doorsteps around the country before 7am.

Find out more about our wonderful suppliers, our dedicated farmers and our investment into their future, as well as how we are becoming even more environmentally friendly.

VISIT OUR WEBSITE

Real British milk and other delicious products delivered to your doorstep.

Geschreven door het bedrijf

Milk & More offer a fantastic range of products with no delivery fee and no minimum order charge when you place your order online at www.milkandmore.co.uk.

Free Delivery by 7am

Order up to 9pm the night before

We deliver to your doorstep first thing in the morning, so you have everything you need in time for breakfast. Place your order before 9pm and we can deliver to your door by 7am on your next delivery day. Our doorstep deliveries are simple and convenient, so you're never left waiting around for your order to arrive.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

29K reviews

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Heeft 99% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(29.160)

1.522 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I DO NO RECOMEND THIS COMPANY


I DO NO RECOMEND THIS COMPANY

This company is dreadful very unreliable.Takes payment in advance and doesn't deliver you milk,
Bing tied at home as a carer for my daughter I rely on a milk delivery twice this month it has not turned up with no notification

24 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

We're sorry to hear about your experience and appreciate you bringing this to our attention.

We previously sent an email requesting further details so that we could investigate the missed deliveries, but unfortunately, we have not received a response. We would very much like the opportunity to look into this matter for you and understand what has happened.

Could you please email your account details, address, and any relevant information to contact@milkandmore.co.uk? Once we receive your details, we will escalate the issue to the appropriate team for investigation and work towards a resolution.

We apologize for the inconvenience caused and hope to hear from you soon so that we can assist further.

Kind regards,
M.Ali

Beoordeeld met 5 van de 5 sterren

My Order is delivered before I get up…

My Order is delivered before I get up each day it is expected - safe and sound, with the bottle of milk, butter, eggs, etc put in the cool box. Loo rolls in the large cool box when delivered. This is essential so that the fox can't get them! When I have compost etc that is put in a safe place too.
The delivery lady is thoroughly reliable as are those who deputise for her when required.

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Avoid if you can - Missing delivery item and extremely poor customer service

I ordered a few bags of compost as they had a sale. On the day of delivery I was not notified of the delivery time at all, as other delivery companies do - I was forced to stay in all day to wait and see when it would arrive. Late afternoon (and after multiple times checking) I found the items dumped outside the gates, completely open to the public. One of bags was open and soil had spilt from it, and there was also one missing bag. After contacting customer service, they insisted all my items had been delivered and refused to replace the missing item, or the open one. They insisted they could only refund the missing item and couldn't do the open one, meaning I now can't work on the project I needed to as I don't have enough! I wont be ordering from this company again - the stress isn't worth it.

21 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi Colette,

Thank you for sharing your feedback. We are very sorry to hear about the issues you experienced.

We have previously requested some information to help us access and investigate your account, but unfortunately we have not yet received a response. To allow us to look into this matter fully and work towards a resolution, could you please email your account details to contact@milkandmore.co.uk

Once we receive your details, we will review the delivery and your previous contacts with us and do our best to resolve the issue as quickly as possible.

We sincerely apologies for the disappointment and inconvenience caused and appreciate your feedback, as it helps us improve our service.

Best regards,
Syed Saad Ali

Beoordeeld met 1 van de 5 sterren

I am really disappointed

I am really disappointed with the app and online ordering. Tonight I have been billed for a double delivery tomorrow week 28/8 it is currently the 20/8. I go online and on the app and all I get is a message that you cannot change this days order or in the app that an unexpected error has occurred. This is unacceptable as I have to remember to try again or telephone where you end up wasting so much time for someone to answer the phone. The app and online site is so badly coded it should be rewritten with the customer in mind not the back system.

20 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi Bob,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with our website and app, and we completely understand your frustration.

We did try to contact you by phone to discuss this with you, but unfortunately we were unable to reach you, so we have sent a separate email regarding your review.

After checking your account, we can confirm that the reason for the higher charge and the additional delivery on 28 August is because Monday 31 August is a Bank Holiday, and we do not make deliveries on Bank Holidays. As a result, your usual Monday delivery has been included with the preceding delivery, which is why a double delivery was scheduled and billed.

We appreciate your feedback regarding the difficulties you experienced when trying to amend your order online and through the app. We apologies for the inconvenience this caused.

Thank you again for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.

Kind regards,
Syed Saad Ali

Beoordeeld met 4 van de 5 sterren

I have used Milk & More for some years…

I have used Milk & More for some years now. As a singleton on a pension, all I order is milk and fruit juice. Their service, like milkmen of old, saves me from worrying or running out, being regular and reliable, as well as helping reduce plastic waste. Friends use them for the same reasons.

20 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy cusromer

It is so convenient to have my bread and pastries on the doorstep with my milk delivery and any other items I may order. The only problem I have had is, on a couple of occasions, the bread that I had ordered, was unavailable, so as long as I also order croissants so that I have something to tuck into that is fiine. On the whole I am very satisfied with Milk and More.

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent five star service!

My mobility is poor and I cannot use the local shops for my provisions.
I do value the service you provide. I shop online about once a fortnight with my local supermarket but obviously certain items will not last for two weeks. It helps enormously that many items can be ordered online from Milk and More and it is delivered to my front door with my next milk delivery. An excellent service, thank you! Not to forget my milk man, a man who delivers milk and provisions to my doorstep in the middle of the nigh. Definitely five star service!

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

They've taken their email address off…

They've taken their email address off the website making it more difficult to report and issue with an order.

Most of the time they're fine, but every now and then I open the door to the same empty milk bottles I left out, and they insist the order is "complete". They double down on their insistence they've delivered and it's like trying to get blood out of a stone getting them to refund the order they haven't delivered.

It'd be a shame to go back to supermarket milk in plastic bottles, but it might be necessary if this keeps happening.

18 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to leave your feedback.

We're sorry to hear about the issues you've experienced with some of your deliveries.

We've previously sent you an email requesting further details so that we could investigate the missing deliveries, but unfortunately, we did not receive a response.

If you're still experiencing issues, please reply with the relevant details or email us directly at contact@milkandmore.co.uk, and we'll be happy to look into this for you and assist further.

We appreciate your support for doorstep milk deliveries and understand your frustration when orders don't arrive as expected. We'd welcome the opportunity to investigate this properly and help restore your confidence in our service.

Kind regards,
M.Ali

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