Milk & More Reviews 

29.160
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Loud deliveries should NOT be allowed in residential streets between 11pm and 1am when people are trying to get to sleep! Supermarket deliveries aren't allowed past 11pm so why is Milk & More allowed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They do everything well and efficiently. Any problem is soon sorted although I did thought they would be more supportive when I had all six (6) of my Jersey Milk stolen leaving me an 87yr old lady wit... Toon meer

Beoordeeld met 5 van de 5 sterren

Always a perfectly neat and very quiet delivery. Milk is fresh and tastes amazing, milkshake is a favourite in our home fresh bread and the eggs are beautiful and I love the fact I can choose when to... Toon meer

Beoordeeld met 5 van de 5 sterren

Twice i have ordered and paid for bread and neither time was it delivered. No explanation or refund. Milk has not been keeping fresh despite using cool box with ice packs. These issues have been pr... Toon meer

Bedrijfsgegevens

  1. Melkbezorgbedrijf
  2. ook in
  3. Boodschappenbezorgdienst
  4. Zuivelhandel

Over Milk & More

Geschreven door het bedrijf

At Milk & More, we are passionate about encouraging people to eat well and live sustainably. We do this by championing smaller suppliers who we trust to provide the very best products for us to deliver to your doorstep.

Our mission is to deliver a positive impact on local communities, the environment and ultimately you.

Deeply rooted as a British icon, we strive to continue both the milkman legacy and its expansion. We now conveniently deliver over 200 exceptional products ordered via our website and app to doorsteps around the country before 7am.

Find out more about our wonderful suppliers, our dedicated farmers and our investment into their future, as well as how we are becoming even more environmentally friendly.

VISIT OUR WEBSITE

Real British milk and other delicious products delivered to your doorstep.

Geschreven door het bedrijf

Milk & More offer a fantastic range of products with no delivery fee and no minimum order charge when you place your order online at www.milkandmore.co.uk.

Free Delivery by 7am

Order up to 9pm the night before

We deliver to your doorstep first thing in the morning, so you have everything you need in time for breakfast. Place your order before 9pm and we can deliver to your door by 7am on your next delivery day. Our doorstep deliveries are simple and convenient, so you're never left waiting around for your order to arrive.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

29K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(29.160)

1.522 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Absolutely Brilliant and very reliable…

Absolutely Brilliant and very reliable service . So easy to add or subtract to your regular order throughout the week . I am 90 in two months time and if I can do it , so can you . Give it a try , you won’t be disappointed .

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Today (28 August 2026) 45 pints of milk! Milk and More…

Today (28 August 2026) Milk and More delivered 45 pints of milk to me - 41 more than the 4 I normally receive.
They claim “it was my hand that did it” - it wasn’t.
I have checked through every alteration in deliveries and not once did I order an additional 41 pints of milk.
Are these people or systems utterly stupid? Would a message to say “you’ve ordered 41 extra pints of milk” (I hadn’t, so I didn’t know about it) have been out of the remit?
Anyway, no refund offered, won’t collect the 41 wasted bottles of milk.
Account cancelled.
Do NOT recommended - they pretend tech glitches are consumer faults.

28 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to review our service.

Please accept our apology for any inconvenience and frustration caused by the recent experience.

Please be assured that we take your concerns seriously. We have escalated this matter to our higher management team for further review, including the concerns you've raised regarding the order amendment, the delivery quantity, and the outcome of your previous contact with us.

Our team is currently investigating the circumstances surrounding this issue. Once we receive an update from management, we will contact you directly via email with the outcome and any next steps.

We appreciate you bringing this to our attention and thank you for your patience while we review the matter.

Kind regards,
M.Ali

Beoordeeld met 4 van de 5 sterren

When things go wrong….

I have been a customer for many years and the service is very reliable USUALLY. However, when it goes wrong it is a nightmare to contact Milk & More.
The telephone number takes you to a non UK Call Centre , which is less than satisfactory.
What we need is an email address that we can use.

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great delivery

Love having my milk delivered, saves the wander around the supermarket!
Never any problem adding to an order at the last moment! Would highly recommend!

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

3:50am and is speeding round like a…

3:50am and is speeding round like a lunatic! In a residential street that is a dead end doing around 40mph. Sat in my car and it was enough to make it shake. We had our cat killed at this time and now I understand who is likely to have done it. Careless and reckless, do not support this company.

26 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to review our service.

Please accept our apology for the recent experience you had with us.

We have previously sent an email requesting further details so that we could investigate the matter thoroughly; however, unfortunately, we have not received a response.

If you are willing to provide any additional information, such as the date, time, location, vehicle registration, or any other relevant details, please email us at contact@milkandmore.co.uk.

Once received, we will ensure this is escalated to the appropriate team for investigation. We appreciate you taking the time to share your feedback and hope to hear from you soon.

Kind regards,
M.Ali

Beoordeeld met 4 van de 5 sterren

Great

Great. It would be five stars but. I have asked for the two bottle cooler on the doorstep to simply be pushed behind the pot plant out of the sun. Not always done and warm milk on these hot days is not a good start. Would recommend to anyone

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Any issues are dealt with promptly

Any issues are dealt with promptly, and adjusting orders easy. The only problem I have is with the range of items being quite restrictive, and then upmarket, pricier products. Breakfast cereals for instance, 2 artisan pricey ones, and only 1 branded - not even any cornflakes. Pastries again are Artisan and frankly not good enough for the price. And no bacon? Really??

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Milk and More used to be good then our…

Milk and More used to be good then our delivery man changes and it’s fallen off a cliff. First they stopped delivering to our doorstep and took ages to get them to actually put it on the doorstep. Then they put it on a ledge and it sometimes fell off requiring us to clean up. Then in the heat they’re delivering it at 1 am so it’s gone off in a few days and now they are delivering it to the wrong house. There seems little to no communication between head office and the delivery man and I am not going to wait up until the early hours of the morning to try and speak to him. So I have just cancelled my account.

25 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to leave your review.

We're very sorry to hear about your experience and disappointed to learn that we've lost your custom.

We previously sent an email requesting further details so that we could investigate these concerns thoroughly; however, unfortunately, we did not receive a response.

If you would still be willing to help us look into this, please email us at contact@milkandmore.co.uk with your account details and a brief summary of the issues you've experienced. We will be happy to escalate the matter for further review.

Please be assured that your feedback has already been shared with the relevant teams, as comments such as yours are invaluable in helping us identify areas where we need to improve.

Kind regards,
M.Ali

Beoordeeld met 5 van de 5 sterren

Reliability

I have never missed any deliveries in all the years I have been with Milk and More. They are very reliable, and I would not change them at all.

24 augustus 2026
Review zonder uitnodiging

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