Milk & More Reviews 

29.148
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They do everything well and efficiently. Any problem is soon sorted although I did thought they would be more supportive when I had all six (6) of my Jersey Milk stolen leaving me an 87yr old lady wit... Toon meer

Beoordeeld met 4 van de 5 sterren

I have always been very pleased with Milk & More. Hardly ever had any issues. When occasionally there have been, you correct them very quickly & make sure we have the relevant information. I think y... Toon meer

Beoordeeld met 4 van de 5 sterren

I know it is Milk and More and I, and my family before me, have been using the 'milkman' for over 60 years. Times are changing. Diets are changing. I love the plant based Pain au Chocolat, and plant b... Toon meer

Beoordeeld met 5 van de 5 sterren

Twice i have ordered and paid for bread and neither time was it delivered. No explanation or refund. Milk has not been keeping fresh despite using cool box with ice packs. These issues have been pr... Toon meer

Bedrijfsgegevens

  1. Melkbezorgbedrijf
  2. ook in
  3. Boodschappenbezorgdienst
  4. Zuivelhandel

Over Milk & More

Geschreven door het bedrijf

At Milk & More, we are passionate about encouraging people to eat well and live sustainably. We do this by championing smaller suppliers who we trust to provide the very best products for us to deliver to your doorstep.

Our mission is to deliver a positive impact on local communities, the environment and ultimately you.

Deeply rooted as a British icon, we strive to continue both the milkman legacy and its expansion. We now conveniently deliver over 200 exceptional products ordered via our website and app to doorsteps around the country before 7am.

Find out more about our wonderful suppliers, our dedicated farmers and our investment into their future, as well as how we are becoming even more environmentally friendly.

VISIT OUR WEBSITE

Real British milk and other delicious products delivered to your doorstep.

Geschreven door het bedrijf

Milk & More offer a fantastic range of products with no delivery fee and no minimum order charge when you place your order online at www.milkandmore.co.uk.

Free Delivery by 7am

Order up to 9pm the night before

We deliver to your doorstep first thing in the morning, so you have everything you need in time for breakfast. Place your order before 9pm and we can deliver to your door by 7am on your next delivery day. Our doorstep deliveries are simple and convenient, so you're never left waiting around for your order to arrive.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

29K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(29.148)

1.508 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This company is reliable and efficient

This company is reliable and efficient, giving clear notice when there is any change in their normal routine. We have only accessed milk deliveries from them, but they offer a wide range of products and keep us updated on special offers. I would recommend them to anyone requiring milk deliveries.

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pretty awful

Pretty awful. The website is not running sometimes it is difficult to get hold of you on the phone.
Orders we rely on or often missed.
Sometimes orders are placed in the wrong part of the house.

31 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to share your feedback.

We're very sorry to hear about the issues you've experienced with our service.

We have previously sent an email requesting further details so that we could investigate these concerns; however, unfortunately, we have not received a response.

If you're happy to do so, please send your details, including your account information and order references, to contact@milkandmore.co.uk. Once received, we'll be able to escalate the matter to the appropriate team for a full review.

We appreciate your feedback and hope to have the opportunity to look into this for you and help restore your confidence in our service.

Kind regards,
M.Ali

Beoordeeld met 5 van de 5 sterren

Milky

Great had a milk man for 30 years wouldn’t be without them always there when I get up at 5am and better tasting milk as well , if you go on line can order for next day delivery if your delivery is due next day , right up till 9pm

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Bread!!!

Would give it zero stars. Have left me with no bread at all.
Surely there is some bread available. Any bread would be better than no bread. Please use your initiative.

29 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for your feedback, and we're very sorry to hear about your experience.

As discussed during our phone call, we hope your issue has now been resolved. We appreciate your comments regarding the substitution process.

Please be assured that we have passed your feedback on to the relevant team for review, as customer feedback like yours helps us improve our service and decision-making when items are unavailable.

Once again, we sincerely apologize for the inconvenience caused and thank you for taking the time to speak with us.

Kind regards,
M.Ali

Beoordeeld met 5 van de 5 sterren

Absolutely Brilliant and very reliable…

Absolutely Brilliant and very reliable service . So easy to add or subtract to your regular order throughout the week . I am 90 in two months time and if I can do it , so can you . Give it a try , you won’t be disappointed .

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Today (28 August 2026) 45 pints of milk! Milk and More…

Today (28 August 2026) Milk and More delivered 45 pints of milk to me - 41 more than the 4 I normally receive.
They claim “it was my hand that did it” - it wasn’t.
I have checked through every alteration in deliveries and not once did I order an additional 41 pints of milk.
Are these people or systems utterly stupid? Would a message to say “you’ve ordered 41 extra pints of milk” (I hadn’t, so I didn’t know about it) have been out of the remit?
Anyway, no refund offered, won’t collect the 41 wasted bottles of milk.
Account cancelled.
Do NOT recommended - they pretend tech glitches are consumer faults.

28 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to review our service.

Please accept our apology for any inconvenience and frustration caused by the recent experience.

Please be assured that we take your concerns seriously. We have escalated this matter to our higher management team for further review, including the concerns you've raised regarding the order amendment, the delivery quantity, and the outcome of your previous contact with us.

Our team is currently investigating the circumstances surrounding this issue. Once we receive an update from management, we will contact you directly via email with the outcome and any next steps.

We appreciate you bringing this to our attention and thank you for your patience while we review the matter.

Kind regards,
M.Ali

Beoordeeld met 4 van de 5 sterren

When things go wrong….

I have been a customer for many years and the service is very reliable USUALLY. However, when it goes wrong it is a nightmare to contact Milk & More.
The telephone number takes you to a non UK Call Centre , which is less than satisfactory.
What we need is an email address that we can use.

26 augustus 2026
Review zonder uitnodiging

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