Milk & More Reviews 

29.146
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They do everything well and efficiently. Any problem is soon sorted although I did thought they would be more supportive when I had all six (6) of my Jersey Milk stolen leaving me an 87yr old lady wit... Toon meer

Beoordeeld met 4 van de 5 sterren

I have always been very pleased with Milk & More. Hardly ever had any issues. When occasionally there have been, you correct them very quickly & make sure we have the relevant information. I think y... Toon meer

Beoordeeld met 4 van de 5 sterren

I know it is Milk and More and I, and my family before me, have been using the 'milkman' for over 60 years. Times are changing. Diets are changing. I love the plant based Pain au Chocolat, and plant b... Toon meer

Beoordeeld met 5 van de 5 sterren

Twice i have ordered and paid for bread and neither time was it delivered. No explanation or refund. Milk has not been keeping fresh despite using cool box with ice packs. These issues have been pr... Toon meer

Bedrijfsgegevens

  1. Melkbezorgbedrijf
  2. ook in
  3. Boodschappenbezorgdienst
  4. Zuivelhandel

Over Milk & More

Geschreven door het bedrijf

At Milk & More, we are passionate about encouraging people to eat well and live sustainably. We do this by championing smaller suppliers who we trust to provide the very best products for us to deliver to your doorstep.

Our mission is to deliver a positive impact on local communities, the environment and ultimately you.

Deeply rooted as a British icon, we strive to continue both the milkman legacy and its expansion. We now conveniently deliver over 200 exceptional products ordered via our website and app to doorsteps around the country before 7am.

Find out more about our wonderful suppliers, our dedicated farmers and our investment into their future, as well as how we are becoming even more environmentally friendly.

VISIT OUR WEBSITE

Real British milk and other delicious products delivered to your doorstep.

Geschreven door het bedrijf

Milk & More offer a fantastic range of products with no delivery fee and no minimum order charge when you place your order online at www.milkandmore.co.uk.

Free Delivery by 7am

Order up to 9pm the night before

We deliver to your doorstep first thing in the morning, so you have everything you need in time for breakfast. Place your order before 9pm and we can deliver to your door by 7am on your next delivery day. Our doorstep deliveries are simple and convenient, so you're never left waiting around for your order to arrive.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

29K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 99% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(29.146)

1.508 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A great service for everyone from the…

A great service for everyone from the busy executive to the new mum and those less mobile.
Delivered promptly and orders can be placed the night before to add or remove with no whoosh pricing.
A fantastic community service.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A useful and adaptable service

We started using Milk and More during lockdown. We were very grateful for the service.
We continued afterwards and have been using them ever since. They carry a wide range of goods, not just milk. I like that I have the option for milk in glass bottles.
We order compost for the garden so my husband doesn’t need to carry it. It’s great getting it delivered to the door.
They deliver three days a week but we do not have to have deliveries on all three days. It is easy to add or change our orders online.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Only the eggs were delivered and the…

Only the eggs were delivered and the white rolls (which I really needed) are missing . Also I have a massive black milk and more box that I leave on the doorstep for the food to be put it and the eggs were placed in front of the box not in it? I am getting really annoyed with missing items and no refunds. There really is no point ordering items for them not to be delivered and what’s the point in having one of the milk and more boxes you sell if the food is not going to be put in them.

This is not a one off this keeps happening over and over again. I won’t be using you ever again. I am still waiting for a refund for my missing item.

2 september 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi Donna,

Thank you for taking the time to share your feedback with us.

We would like to extend our apologies for the inconvenience and frustration you experienced with our service.

We have already responded to your Facebook message regarding these concerns, so please refer to our reply there for the full details. Your feedback has not gone unnoticed, and we want to assure you that we're actively working on addressing these concerns.

Once again, we apologize for the inconvenience and disappointment caused. Should you require any further assistance, please do not hesitate to get back into contact with us!

Kind regards,
Rabia

Beoordeeld met 3 van de 5 sterren

Hot weather deliveries

Unfortunately our milk delivery comes about 1 am and in the hot weather our milk went off twice. I bought one of your polystyrene containers on the recommendation of your customer service but our litre bottles don't fit and the milkman doesn't use it despite our leaving in on the doorstep.

5 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi,

Thank you for taking the time to share your feedback with us.

We're sorry to hear that you've experienced issues with your milk deliveries during the hot weather.

We have previously sent an email requesting further details so that we could investigate this matter for you, but unfortunately, we have not received a response.

If you're happy to do so, please send your details to contact@milkandmore.co.uk, and we'll be happy to escalate the issue with the relevant team and review what options may be available.

We appreciate you bringing this to our attention and look forward to hearing from you.

Kind regards,
M.Ali

Beoordeeld met 5 van de 5 sterren

Perfect

This is such a good service! We've been using Milk and More for years now - our milk appears in the quiet of the night (even the dog doesn't stir!) and its there on our doorstep for morning coffee and breakfast. If we have guests over the summer (we have loads as we live by the sea) you can always add on a different milk, extra juice or yogurts etc. Yes you pay a bit more but then you do for something thats perfect!

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products; the best oat milk I've ever had was from Milk & More. I love their flexibility as well. If you can't commit to every week's delivery, you can order as a one-off. Customer service is also outstanding. Thank you Milk&More.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It's a great service

I have been having my milk delivered for over thirty years and I can honestly say in that time I have had only two or three minor problems.
I am always certain that no matter what the weather my milk will be delivered.
Easy to use online ordering/ cancellation.
It's a great service.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service milk & other produce…

Great service milk & other produce delivered in all weathers. No need to go out & their oat milk is delicious & creamy. So easy to order on line or cancel up to 9pm the day before.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple and convenient

Simple and convenient. A great service at a fair price, I love to get my milk in a bottle and its there on my doorstep first thing in the morning. Thank you

1 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Zero Customer Care

As with many companies, you just can't ever speak to anyone when there's an issue.

Even sending an email to their specified return email address comes back as undeliverable!

I have twice sent messages through the "contact us" on their website to explain the situation and not had a response from anyone. This apparently goes to their "Customer Care" department. Pretty ironic, I've been a customer for nearly four decades and it appears they couldn't give a monkey's.

28 augustus 2026
Review zonder uitnodiging
Logo Milk & More

Antwoord van Milk & More

Hi Shaun,

Thank you for taking the time to share your feedback.

We are sorry to hear about your recent experience with our service.

As discussed during our call, we hope your issue has now been resolved to your satisfaction. Please be assured that your comments have been noted and will be passed on to the relevant team for review.

We truly value your loyalty over the years and appreciate you bringing this matter to our attention. Your feedback helps us identify areas where we can improve our customer experience.

Kind regards,
Syed Saad Ali

Beoordeeld met 4 van de 5 sterren

Website not easy to use.

Orders left regularly and quietly in my cool box (when I remember to put it out). BUT I find it difficult to use the website when adding or removing items from my orders.

31 augustus 2026
Review zonder uitnodiging

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