Mortgage Advice Bureau Reviews 

1.274
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m extremely happy with my decision to choose Mortgage Advice Bureau for my mortgage. The entire process was smooth and hassle-free, with all options clearly explained at every stage. A special... Toon meer

Beoordeeld met 5 van de 5 sterren

Used this company through my workplace benefits program. Harriet and her colleague Shelby were very attentive from start to completion, and kept us regularly updated along the way. Would recommend usi... Toon meer

Beoordeeld met 5 van de 5 sterren

I couldn’t be happier with the service from Emma Hunter and the team. As soon as I reserved my new home, Emma contacted me and quickly arranged my Decision in Principle. She took the time to und... Toon meer

Beoordeeld met 1 van de 5 sterren

I applied for two mortgages (a buy‑to‑let and a residential mortgage) through Mortgage Advice Bureau. Both applications were handled by adviser Karen Shuttleworth. In April 2026, I was told both... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Mortgage Advice Bureau offers expert mortgage advice throughout the UK from a network of over 1600 advisers with access to over 90 lenders.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(1.274)

70 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First time buyer mortgage

I recently completed on my first home purchase with a mortgage via the Mortgage Advice Bureau. I also elected to get income protection insurance via their Protection Advice team. I can’t recommend them highly enough. Graham McCabe handled my initial query and found me an excellent mortgage product, with a good rate and additional cash back. He was great and explained everything really well. My ongoing case was then handled by Kate Gregory. She was excellent and kept on top of things including chasing my solicitor when needed. My income protection insurance was handled by Mat Emery, who took a lot of time to run me through the options and make sure I was happy with my chosen product. I’d recommend MAB to anyone looking to buy, especially other first time buyers who need a bit of support.

30 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect advise especially for First time Buyers

It's our pleasure to leave an outstanding review for Nicola Dugan!
We cannot recommend Nicola highly enough! As first-time buyers, the thought of applying for a mortgage was incredibly daunting – we were, quite frankly, petrified and had no idea where to even begin.
From our very first conversation, Nicola completely put us at ease. She was incredibly patient, understanding, and walked us through every single step of the process. What truly set her apart was her meticulous attention to detail; she helped us compile absolutely everything we needed, ensuring our application was perfect and that we were fully prepared for the lender.
Thanks to Nicola's expertise and unwavering support, we were approved for our mortgage! We genuinely don't know what we would have done without her. If you're a first-time buyer (or anyone needing mortgage assistance!), Nicola D. is the person you want in your corner. She made what felt like an impossible task feel manageable and, ultimately, successful.

5 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great mortgage broker

This is now the 3rd time I have used Owen Cullen for a mortgage. The service offered by Owen and the team is second to none. Highly recommend anyone looking for a mortgage is in touch with Owen.

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sarah Scott

Sarah Scott - Fareham
From the 1st call with Sarah she put my mind at ease with the process of Porting my existing mortgage in my recent house sale.
She kept me updated every step of the way and when i felt a bit overwhelmed she put my mind at ease. She explained every step so well and i couldn't be more delighted when my offer came through.
Having Sarah at the end of the phone/email was a godsend and she has made the whole process a little easier for me.

Thank you Sarah

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clear communication and professionalism from start to finish

From start to finish, the service Naomi provided was fantastic. She was punctual, concise, and consistently clear in her communication, even meeting with us outside usual work hours to suit our schedules. Every step of the process was handled with efficiency and professionalism, which made what could have been a stressful experience feel straightforward and manageable.

I would highly recommend Naomi for anyone looking for mortgage advice.

1 juli 2025
Beoordeeld met 5 van de 5 sterren

Confident

Confident, clear and concise, Dan will expertly guide anyone through the varied and complex landscape of borrowing. Very grateful… onwards and upwards!

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an amazing mortgage advisor and…

I had an amazing mortgage advisor and his name is Neil very nice and very helpful when dealing with people and making sure everything is explained correctly and that you understood everything before making your decision and he will always keep you updated with everything thank you so much for helping me in the past month I really appreciate all the help you have given me

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service

Approached MAB after being recommended by a friend, advisor initially really helpful and promising, listened to me, took advice from a senior colleague and got back to me. Asked for documents to be uploaded and he would go away and get back to me within a few days. Documents all uploaded with all my personal details on. Advisor failed to get back in touch with me… despite multiple calls and emails I am yet to hear anything back. Appreciate my case was complex, but if it wasn’t achievable I’d expect honesty and some communication. Really disappointed. Went to another broker who listened to me and helped me.

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shining star

Ioni has made this whole experience pleasant and easy. We hit a few bumps in the road with the whole process on our side and she took it in her stride and continued to give excellent service. I will highly recommend her to friends or family. She kept up communication throughout the process and made clear and concise step by step instructions for anything and everything she needed from us.

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smashing

Brill! So proactive, friendly, and helpful, and gave me confidence in an otherwise difficult process. Took my individual circumstances into account to find the perfect mortgage. Thanks Joel!

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jordan Smith @ MAB

Jordan Smith at MAB is friendly, easy to communicate with, explains the process well, he takes his time to make you feel at ease.
Jordan has been so informative throughout the whole process of selling our home and buying the next one, although he has other clients Jordan makes you feel like you are the only one due to the care and attention he gives to your case.
There is no words to say how appreciative we are to have a broker like Jordan.

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MAB has been very professional and…

MAB has been very professional and supportive. We used this company when we first bought our property, and due to how we were treated, we decided to use them again for the remortgaging.

This time, Elle was the staff member who supported us and gave us the right advice, which was really helpful. She was professional all through. Thank you Elle.

10 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Mortgage Advice

My mortgage advisor was Jack Drinkwater and I couldn’t fault him or his case manager (Andrew Guest) I have used him twice now for gaining a mortgage and he has provided me with the best advice, I have been able to ask him any questions to which he has replied to efficiently and he always looks for what’s best for his clients, I successfully gained a mortgage but even now he will keep looking to make sure I have the best deal and I couldn’t thank him enough for helping me. Andrew has also been great in making sure that I am kept up to date with the process

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Josh Cardwell

Amazing help from Josh with securing our mortgage! Made the process go so smoothly! Me and my partner couldn’t be happier 😊

Would 100% recommend

23 juni 2025
Review zonder uitnodiging

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