Bought a Manthorpe GL250-03 drop down loft hatch from this company. Was a little dubious at first as price was much cheaper than other suppliers including Amazon but the product was exactly as adverti... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought 2 roofing EPDM kits for a large roof, all turned up quickly & roof is now almost finished, unfortunately needed more contact adhesive & uncured epdm for lantern upstands, ordered £ 275.85 of... Toon meer
Bedrijf heeft geantwoord
The initial telephone enquiry was dealt with very professionally, leaving me feeling certain I'd ordered the correct product and that it would be delivered on time. When the materials arrived it was w... Toon meer
Bedrijf heeft geantwoord
Really, really impressed with Roofing Superstore. The website is genuinely easy to use, and the search functionality for materials is very, very good. Everything they supply comes with proper in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dakdekkersbenodigdheden winkel
- ook in
- Bouwgereedschap leverancier
- Bouwwinkel
- Doe-het-zelfzaak
- Ramenleverancier
Over ROOFING SUPERSTORE
Geschreven door het bedrijf
About us
ROOFING SUPERSTORE is the UK’s largest online roofing supplier, offering a SUPER range of products from leading brands like VELUX, Redland, Calder and Eurodec – all ready to be delivered.We're the No.1 online VELUX retailer
ROOFING SUPERSTORE is the No.1 online retailer for VELUX windows for a reason. Speedy delivery on popular ranges, specialist support, amazing prices, and so much more make us the best place to get the UK's most popular brand of roof windows.Earn SUPER Rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Our history
Founded in 2015 by four former roofers, ROOFING SUPERSTORE was created to make sourcing building materials easier, faster and cheaper.Contactgegevens
Burrington Way, PL5 3LX, Plymouth, Verenigd Koninkrijk
- 01752 692 760
- sales@roofingsuperstore.co.uk
- www.roofingsuperstore.co.uk
4,1
Goed
23K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Still haven’t received delivery from…
Still haven’t received delivery from courier no phone calls from them if they are trying to find site.
Apparently they’ve been there 3 times but no call each time.
14 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good afternoon Simon,
I sincerely apologise for the issues experienced with your order. I have asked our customer service team to look into this further, and provide you with an update.
Once again, please accept our apologies, and we look forward to speaking to you soon.
Kind regards,
Phil.
Ordered a replacement loft hatch and…
Ordered a replacement loft hatch and very pleased with the one I purchased.
Delivery was prompt and package very well wrapped. No problems with fitting.
14 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Peter,
Many thanks for taking the time to review us!
If you need anything else in the future, please let us know and we shall be more than happy to help.
Kind regards,
Phil.
Good advice and Veluxs came in at great…
Good advice and Veluxs came in at great price thanks
21 augustus 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Hi Katherine,
Thank you for leaving us this 5 star review!
We really appreciate it, and are glad to have been competitive on price.
If you need anything else in the future, please let me know.
Kind regards,
Phil.
Continued excellence
They had the product that I wanted, have bought before. Price still good and delivery excellent.
4 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning,
Thank you for reviewing us. We're glad that we still had the product required at a competitive price.
We hope to see you again in the future.
Kind regards,
Phil.
No one had these parts in my area.
Excellent company to deal with, no one in my area had the parts I required. Friendly helpful staff. Quick payment, quick delivery. Will use again. Thank you Roofing Superstore.
3 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Hi Paul,
Thank you for taking the time to review us! Great to see that we had the items required, and that our team were able to assist.
If you need anything else in the future, please get in touch.
Kind regards,
Phil.
Very quick with delivery
Very quick with delivery, I ordered late on the Saturday afternoon and it arrived Tuesday
1 augustus 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Alan,
Thank you for taking the time to leave us this review.
We fully appreciate how time sensitive things can be, so always try to get items out as soon as possible. It's brilliant that you got to experience this first hand.
If you need anything else in the future, please let us know.
Kind regards,
Phil.
Good service and good price quick…
Good service and good price quick delivery
10 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Pamela,
Thank you for leaving us 5 stars! We're pleased to see that this reached you quickly, and if we can help with anything else in the future please let us know.
Kind regards,
Phil.
Great product,Great price,easy to…
Great product,Great price,easy to follow tracker arrived at the time specified . Delivery staff excellent and professional. Unloaded goods quickly and to my request
5 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Nigel,
Thank you for leaving us this 5 star review! We massively appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
The website was easy to use
The website was easy to use; I ordered multiple different things for the whole job, and they arrived on time and in good condition; a very good company.
4 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Sue,
Thank you for leaving us this 5 star review! Excellent to see that you received everything on time.
We hope to see you again soon.
Kind regards,
Phil.
great product to good price
2 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Even,
Thank you for reviewing us. We're pleased to see that you are happy with the product, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Box arrived totally shagged
Box arrived totally shagged. Not great customer service online chats were ended with no reason and returning an item is practically impossible.
4 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Mr Taylor,
I sincerely apologise for the issues experienced with your order.
If you could kindly email feedback@cmostores.com with your RS order number, our team shall be more than happy to help.
We look forward to speaking to you soon.
Kind regards,
Phil.
Excellent service
Excellent service, ordered on phone before 2pm just ! Delivered 3pm next day . Right product right quantity well done Roofing Superstore definitely use you again 👏
1 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good morning Eoin,
Many thanks for taking the time to review us! We're glad that everything reached you quickly, and we look forward to seeing you again.
Kind regards,
Phil.
Couldn't ask for more.
As every time I have used the Roofing Superstore good quality products, processed and delivered super efficiently and delivered in good condition.
Couldn't ask for more.
2 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good afternoon Peter,
Many thanks for taking the time to review us. If you require anything else in the future, please let us know and we shall be more than happy to help.
Kind regards,
Phil.
Don't believe their delivery promises
I order 500 slate hooks and was estimated 1 to 2 day delivery. Delivery was expensive at almost £11.
About an hour after placing the order they emailed saying Delivery would be delayed due to lack of stock.
I phoned to find out when and was given no Delivery date. The lady said they carry no stock but just order from a supplier.
So I cancelled order. When I received no confirmation of cancel I emailed. Still no response.
I shall not be using again.
Update
I am so please I used paypal and Trustpilot. I have received a refund but no Explanation
3 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good afternoon Colin,
I am sorry to hear about the issues encountered. I can see that the refund has now been raised, and shall be with you over the coming working days.
Apologies once again, and if we can assist further please let us know.
Kind regards,
Phil.
Fast delivery and good value
20 juli 2026
Antwoord van ROOFING SUPERSTORE
Hi Simon,
Thank you for the 5 star review. Great to see that this reached you quickly!
We hope to see you again.
Kind regards,
Phil.
I’ve used roofing superstore a few time…
I’ve used roofing superstore a few time now and everything arrived in time and well packaged
28 augustus 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good afternoon Trevor,
Many thanks for taking the time to review us. Great to see that everything reached you on time and we look forward to seeing you again.
Kind regards,
Phil.
Fast and efficient
Fast and efficient, they managed to get the delivery to me in time and I have an address that is notoriously tricky to find!
Cant comment about the product yet as I am still waiting to agree a date with the client to lay it.
7 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good afternoon,
Thank you for reviewing us. We appreciate the 5 stars and are pleased to see that this reached you in plenty of time.
If you need anything else in the future please let us know.
Kind regards,
Phil.
Fantastic!
We needed to replace three very broken roofing vent caps for years. I have had roofers who said they could not get these types so we kept trying to 'repair' the broken ones. The last builder that came did a quick search on Roofing Superstore's site and found what he believed would work for us. I placed the order on a Thursday, they arrived the NEXT DAY, they were super easy to fit and now our newly repaired roof looks a lot better! Reasonably priced as well, super experience all-round.
20 augustus 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Hi Debbie,
Many thanks for reviewing us! I'm glad to hear that we were able to assist you with this! We also have various other superstores, so if you ever need any building related materials, please let us know and we'll be happy to help.
Kind regards,
Phil.
Brilliant service and quality products.
Before I ordered call them for some info. Extremely helpful and informative. Suggested what I would need. Followed up with an order. Kept me updated about delivery. The items came extremely well packaged, no damage at all. The delivery driver, unfortunately can’t remember his name, was very polite and extremely helpful. Put the items where I needy them. I need to buy more materials for another job. Definitely will buy from them. Brilliant service from purchase to delivery.
1 september 2026
Review zonder uitnodiging
Antwoord van ROOFING SUPERSTORE
Good afternoon John,
Thank you for taking the time out of your day to review us. Excellent to see that this arrived well packaged and that you received brilliant service.
We hope to see you again in the future.
Kind regards,
Phil.
Antwoord van ROOFING SUPERSTORE
Hi Phillip,
Many thanks for taking the time to review us. If you need anything else in the future, please let us know and we shall be happy to help.
Kind regards,
Phil.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.