uCheck Reviews 

Alexandra- extremely helpful and clearly nothing was too much trouble.
Top class service

Thanks to Char for the efficient handling of my application.

Alexandra was great , very patient when she helped with some technical issues I experienced while completing my DBS form . Thank you for you help Alexandra .

the person answered my query promptly and politely .

I had a few problems setting up our account initially. I ended up using the helpline and after several interactions with different people Sharna eventually sorted things for me, clearly and efficiently.

Very helpfull and was quick at responding to my email

I m very thankful to Chris Durman ..he help me .Chris Is such a great human being . Finally I received by post DBS certificate...I always pray for you ..May God bless you more and more success...and you help the people's..
God bless you 💖

Becca promptly helped us with an account related enquiry - thank you.

Good service with this company . Debra helped me today with a query and was most efficient and friendly.

We had a query regarding the level of a check. It wasn't straight forward but with the help and right questions from Jean, the correct level was applied and the check can now be completed.

My question was answered swiftly and fully and the reasons for the answer were clearly explained by Lisa.

Jan Smith of UCheck sorted out our new account contact list due to my retirement next week, all within one day. A great customer service job done promptly with minimum fuss,
well done Jan.

Alexandra was great very quick and efficient service

"Lisa" assisted with gaining access to my account. Thanks Lisa for prompt responses and a flexible approach. I trust that you stayed within your company security procedures for verifying 'rogue members' like me!

That is not to say that the account access process has ever been seamless.
On our last occasion 2 years ago the process was awkward for both a colleague and I too.
On my latest occasion, the system simply refused to issue multiple log in invitations, and failed to issue multiple password reset emails when requested for a registered account.
This, after temporarily deactivating all MS Outlook message rules in case an overzealous rule was blocking.

uCheck.. maybe you should examine why your automated invitation system emails are possibly clashing with Outlook's message handling?

Debra, you are a star. Thank you for your help sorting my staff DBSs

Katie was very efficient with the responses. Katie helped me and clarified any questions and concerns I had

Alexandra was very informative regarding my query and my request was answered in a few short messages. Thank you!!

Needed some quick help and Ben came through and had it sorted within 5 minutes.

I have been extremely impressed with the customer support services provided by UCheck. They are quick to respond to any queries/questions which are emailed through and resolve matters promptly.

Thank you to Lisa and Jan for their help with setting up duplicate accounts.