I had a really positive experience with Debra while completing my DBS process. She was incredibly helpful, professional and supportive throughout, always taking the time to explain everything clear... Toon meer
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Lees wat reviewers zeggen
Our experience of DBS applications has been greatly improved by using UCheck. The process is easy, fast and seamless. The support agents are helpful and supportive. Changes to our account have been... Toon meer
⭐ KATIE ⭐ responded quickly to my emails and explained my options using the uCheck service. The information helped me pinpoint exactly which service I needed and saved me some money too! All in all, a... Toon meer
I had such wonderful luck to have someone named James D. answer my call (in very speedy fashion) today. My boss has been having difficulty understanding why a certain issue arose, given that everyth... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 80,000 Organisations currently registered and benefitting from the uCheck service.
Contactgegevens
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Verenigd Koninkrijk
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Alexandra- First class
Alexandra- extremely helpful and clearly nothing was too much trouble.
Top class service
Thanks to Char for the efficient…
Thanks to Char for the efficient handling of my application.
Alexandra was great
Alexandra was great , very patient when she helped with some technical issues I experienced while completing my DBS form . Thank you for you help Alexandra .
the person answered my query promptly…
the person answered my query promptly and politely .
Login problems resolved
I had a few problems setting up our account initially. I ended up using the helpline and after several interactions with different people Sharna eventually sorted things for me, clearly and efficiently.
Very helpfull and was quick at…
Very helpfull and was quick at responding to my email
Top class service as always!
I m very thankful to Chris
I m very thankful to Chris Durman ..he help me .Chris Is such a great human being . Finally I received by post DBS certificate...I always pray for you ..May God bless you more and more success...and you help the people's..
God bless you 💖
Becca promptly helped us with an…
Becca promptly helped us with an account related enquiry - thank you.
Good service with this company
Good service with this company . Debra helped me today with a query and was most efficient and friendly.
Great support and information, arrived at a solution quickly
We had a query regarding the level of a check. It wasn't straight forward but with the help and right questions from Jean, the correct level was applied and the check can now be completed.
My question was answered swiftly and…
My question was answered swiftly and fully and the reasons for the answer were clearly explained by Lisa.
Jan Smith of UCheck - great customer service
Jan Smith of UCheck sorted out our new account contact list due to my retirement next week, all within one day. A great customer service job done promptly with minimum fuss,
well done Jan.
Great Service
Alexandra was great very quick and efficient service
"Lisa" assisted with gaining access to…
"Lisa" assisted with gaining access to my account. Thanks Lisa for prompt responses and a flexible approach. I trust that you stayed within your company security procedures for verifying 'rogue members' like me!
That is not to say that the account access process has ever been seamless.
On our last occasion 2 years ago the process was awkward for both a colleague and I too.
On my latest occasion, the system simply refused to issue multiple log in invitations, and failed to issue multiple password reset emails when requested for a registered account.
This, after temporarily deactivating all MS Outlook message rules in case an overzealous rule was blocking.
uCheck.. maybe you should examine why your automated invitation system emails are possibly clashing with Outlook's message handling?
Debra
Debra, you are a star. Thank you for your help sorting my staff DBSs
Katie was very efficient with the…
Katie was very efficient with the responses. Katie helped me and clarified any questions and concerns I had
Great Service
Alexandra was very informative regarding my query and my request was answered in a few short messages. Thank you!!
Fast and Friendly
Needed some quick help and Ben came through and had it sorted within 5 minutes.
Excellent Customer Service
I have been extremely impressed with the customer support services provided by UCheck. They are quick to respond to any queries/questions which are emailed through and resolve matters promptly.
Thank you to Lisa and Jan for their help with setting up duplicate accounts.
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