Spoke to Therese Armitage via web chat after receiving a letter that management charge hadn’t been paid. She was very efficient and within a few minutes she confirmed it had been paid and to ignore t... Toon meer
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Spoke with Charlotte Mays on the instant chat and she was particularly helpful - explained what was needed from me and followed up the chat with an email for my files. Very helpful.
Absolutely appalling management company. Do not respond to emails but are quick to keep sending letters. I contacted multiple times about the service charge payment and never had acknowledgment. Found... Toon meer
I'm very happy that Warwick Estates allows me to pay for half-yearly service charges by standing order, it's much less scary than paying for 6 months in one go. However I needed some help and confirm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Plainly put, we want our customers to experience a personalised service which leaves them in no doubt that their property management needs are at the top of our agenda. Our service is built on a recognition of the importance of technology and how it can enhance processes and increase efficiency from one element of property management to the other.
Contactgegevens
One Station Approach, CM20 2FB, Harlow, Verenigde Staten
- 01279 957400
- hello@we-pm.co.uk
- www.warwickestates.net
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Heeft 91% van zijn negatieve reviews beantwoord
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Claire Lawrence immediately responded…
Claire Lawrence immediately responded to my query and got back to me as she said she would, to confirm further details.Excellent service.

Antwoord van Warwick Estates
New bank details
Ashley easily explained the process of changing bank details for standing orders. Thank you.

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Rita - 5 stars
Had a query, spoke to Rita, query was solved. Thank you, Rita!

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Outstanding manager
Michelle Clargo, the senior property manager at Warwick Estates is outstanding in her work ethic. She responds promptly and fully to any questions. Dare I say it she is a one off in the world where people don’t bother to reply or fob you off. An absolute credit to Warwick Estates.

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Great Customer Service and Care
Rita was empathetic and professional and tried with great earnest to help me with my issue with our account. This matter has now been resolved to our satisfaction and as agree with Rita

Antwoord van Warwick Estates
Tracy was very helpful and explained…
Tracy was very helpful and explained the process understandably

Antwoord van Warwick Estates
Emma had provided an Excellent customer…
Emma had provided an Excellent customer care service, and dealing with my questions swiftly! Mary

Antwoord van Warwick Estates
Confirmation of bank details
Query dealt with quickly and efficiently by Claire Lawrence

Antwoord van Warwick Estates
Warwick Estates: Excellent customer service & support
Went online and chatted to Nadia with a few questions. She was extremely helpful and not to mention very courteous and patient, and guided me through everything I needed to do. Excellent customer service and support, very impressed - a lot of companies could learn from this!

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minor enquiry.
had a minor enquiry.
The chat function was very quite simple and easy to interface with.
Dylan the chap at the other end was super helpful and efficient.
Overall a great experience.

Antwoord van Warwick Estates
Online chat customer service with…
Online chat customer service with Claire Lawrence was easy, and she gave me all the information I needed.

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Live chat was quick and easy to use!
Had a query following a house sale and used the live chat function - really easy to use, very quick response and the representative, Claire Lawrence was fantastic at reassuring me. Great customer service and easy to deal with

Antwoord van Warwick Estates
I contacted Tracy from Warwick
I contacted Tracy and always responded very quickly and professionally, hopefully with her help our issues will get resolved quickly, many thanks

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Ashley
Ashley, through Chatbox and email, sorted the amendments we needed so quickly, thank you

Antwoord van Warwick Estates
Tracy was very knowledgeable and…
Tracy was very knowledgeable and helpful with my queries.

Antwoord van Warwick Estates
Dylan’s reply was dignifying
Dylan’s reply was dignifying, kind, understanding & left me feeling a valued human being. It was not patronising in any way. Dylan I am so grateful to you.
Your reply reminds me of my late husband, Peter, who was a highly gifted, respected, sought after, charity accountant. As treasurer of a large national charity, he always strove to present the accounts at an AGM, in such a way that ordinary people could understand & they did. He was thanked by CEO’s because they understood the accounts for the first time at an AGM. Like Dylan he treated them with dignity & respect. In other words - as equals.
THANK YOU SO SO MUCH, Dylan.
Long may the world treat you as kindly as you treated me

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Everything was done quickly and smooth
Everything was done quickly and smooth

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Our query was answered promptly by the…
Our query was answered promptly by the team. We spoke to Dylan and we were able to deal with the issue quickly

Antwoord van Warwick Estates
It has been a pleasure to deal with…
It has been a pleasure to deal with Emma Fleming, she has been both professional and efficient when dealing with her. keep up the good work!

Antwoord van Warwick Estates
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