Spoke to Therese Armitage via web chat after receiving a letter that management charge hadn’t been paid. She was very efficient and within a few minutes she confirmed it had been paid and to ignore t... Toon meer
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Lees wat reviewers zeggen
Spoke with Charlotte Mays on the instant chat and she was particularly helpful - explained what was needed from me and followed up the chat with an email for my files. Very helpful.
Absolutely appalling management company. Do not respond to emails but are quick to keep sending letters. I contacted multiple times about the service charge payment and never had acknowledgment. Found... Toon meer
I'm very happy that Warwick Estates allows me to pay for half-yearly service charges by standing order, it's much less scary than paying for 6 months in one go. However I needed some help and confirm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Plainly put, we want our customers to experience a personalised service which leaves them in no doubt that their property management needs are at the top of our agenda. Our service is built on a recognition of the importance of technology and how it can enhance processes and increase efficiency from one element of property management to the other.
Contactgegevens
One Station Approach, CM20 2FB, Harlow, Verenigde Staten
- 01279 957400
- hello@we-pm.co.uk
- www.warwickestates.net
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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The online portal is easy to use and…
The online portal is easy to use and very convenient, but what stands out most is being able to speak to someone directly between 8am and 9pm — it makes such a difference when you need answers quickly.
A special thank you to Claire Lawrence, who was extremely helpful and thorough in resolving our issues regarding the block. She listened carefully, explained everything clearly, and acted promptly.
Great communication and reliable support — highly recommended.

Antwoord van Warwick Estates
First impressions of Warwick Estates
Warwick Estates just took over our previous management company.
The first time I had to contact them I received a lovely service. Claire Lawrence was friendly and efficient, she provided me the information I was looking for. It was a pleasure.

Antwoord van Warwick Estates
Claire Lawrence was very helpful
Claire Lawrence was very helpful, but didn't solve my problem as a new user.

Antwoord van Warwick Estates
Contacted the company via chat
Contacted the company via chat for the first time, I was helped by Claire Lawrence who was able to answer my queries very capably. Thank you

Antwoord van Warwick Estates
Parking Permit Enquiry.
I required information about a parking permit, Ms Lawrence provided the necessary contact details, i contacted the company and i now have my permit (or a temporary one for now), all done in approximately 20 mins. Brilliant.!

Antwoord van Warwick Estates
Responsive
Responsive! This is different from some other services I have experienced here in UK (sorry to say)!!

Antwoord van Warwick Estates
Claire Lawrence
Claire Lawrence, was very kind and gave me some information on who to contact! Thank you :)

Antwoord van Warwick Estates
I received a Letter of Manual demand…
I received a Letter of Manual demand from Warwick Estate , and need a clarification on balance for safety
Using the chat , Claire Lawrence was easy quick and professional in replay me withy appropriate info replay clarifying my doubts .

Antwoord van Warwick Estates
I called Warwick to find out info for…
I called Warwick to find out info for my house regarding air conditioning. I spoke to an extremely friendly staff member called Dylan who advised me who to contact . Excellent service again !! Thank you

Antwoord van Warwick Estates
Very good customer service when calling…
Very good customer service when calling in for assistance by Ashley. Thank you.

Antwoord van Warwick Estates
Im very satisfied with the service…
Im very satisfied with the service provided by Vincent. He was very efficient and helpful and Im completely satisfied with the support. Many thanks

Antwoord van Warwick Estates

Antwoord van Warwick Estates
Tracy was very helpful as there was…
Tracy was very helpful as there was some queries on the service charges notifications and email addresses.

Antwoord van Warwick Estates
I have been communicating with Rita…
I have been communicating with Rita over the past 2 days and she has been so helpful and resolved the issue very quickly, most impressed

Antwoord van Warwick Estates
Prompt assistance
My call was answered promptly by Customer Care (Dylan). My payment to Warwick had been blocked by my Bank (Barclays) because they suspected it may be a scam. Customer Care assured me that the details of Warwick's new Bank were correct and confirmed them by email.

Antwoord van Warwick Estates
Excellent service and very helpful
Excellent service and very helpful

Antwoord van Warwick Estates
Great service
Warwick Estates has been servicing our development for many years. I want to sincerely thank the property manager Kathryne and her team for their diligent support.

Antwoord van Warwick Estates
Claire Lawrence was very responsive and…
Claire Lawrence was very responsive and helpful. Sorted out my problem straight away.

Antwoord van Warwick Estates
Warning - Don't allow them to manage very mess admin..
Their record keeping and accounts are not up to a professional standard. For years we have been repeatedly charged for things they should not have billed us for, and each time we have had to chase and remind them to correct their own errors — this should not be the responsibility of the leaseholder.
Most recently, we raised a formal complaint regarding a late charge that was completely unjustified due to their poor communication. This is simply not acceptable from a property management company.
Our biggest piece of advice to anyone dealing with Warwick Estates: do not rely on them to keep accurate records. Keep your own backups of every invoice, email and payment — you will need them.
We are glad to be moving on and would strongly warn anyone considering signing up with them to think very carefully before doing so.

Antwoord van Warwick Estates
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