Yourwarmbox Reviews 

143
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Friendly, pleasant engineer. came on time as arranged, carried out service on boiler. Later received a follow up call from Warmbod to see that the service had gone OK and if there was any thing els... Toon meer

Beoordeeld met 5 van de 5 sterren

The servise was done on the day scheduled and on time quoted. The boiler is working fine. The engineer was very pleasant. The customer service team were very pleasant

Beoordeeld met 1 van de 5 sterren

I’m stil waiting feedback to resolve the problem. I have been in touch twice now once yesterday and again today absolutely no attempt to contact me. I still have no heating or hot water and I pay 26... Toon meer

Beoordeeld met 5 van de 5 sterren

Warmbox maintain my boiler cover..They sent a gas engineer out to carry out my yearly check.. Gordon the engineer phoned the day before the visit confirming the day and time was still suitable.. He wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boiler leverancier

Geschreven door het bedrijf

Fixed Price Heating Installation! Get your fixed cost within 60 seconds and save up to 340 bucks a year on energy bills with a new energy-efficient heating system that can be installed within 48 hours, depending on your location. IMPORTANT NOTICE: Our company recently completed a name and branding update as part of our plans to expand our services. Notifications were sent to customers via email and post; however, some customers have since advised that these emails may have gone into spam folders. If you have any questions regarding this change, please contact our team directly and we will be happy to clarify.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 38% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,0

Alle reviews

(143)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Friendly person

Friendly person on phone. No pressure. Called back at a convenient time when I had details of our payments to other provider.

12 december 2024
Beoordeeld met 4 van de 5 sterren

New to Warmbox

It's very difficult to answer your questions at this moment as I've only just purchased with yourselves. But costs all sounded so very good. Thank you

25 november 2024
Beoordeeld met 5 van de 5 sterren

Great company

Great company, honest reliable, and trustworthy from the get go. Nicole was amazing, who kept me informed and managed my case and guided me through the process. I had a systems boiler removed and combi boiler added to my property. Chris Rutt the boiler engineer was amazing, kind, respectful, hardworking, and always arrived in time. For sure I would recommend this company, I'm a single nurse with three children, no dought I will call again very soon when I move house. Thank you again for everything. Fehmyu.....

19 december 2023
Review zonder uitnodiging
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Antwoord van Yourwarmbox

Hi Fehmyu,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Good overall service some delays…

Good overall service some delays obtaining a part & on site survey that said boiler installed over a day by engineers and warm box staff very helpfull

8 december 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Darryl,

Thank you for taking the time to leave us a review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Warmbox was good from sales to…

Warmbox was good from sales to completion of new boiler. A problem arose with plumber cancelling but Nicole was straight on it and the job was completed satisfactory.
Happy Mick

12 december 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Mick,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Warmbox great service

A truly great experience in a time of need . The boiler is the heart of the home and to have it fail is terrible . I filled out the questionnaire online and a phone call shortly after to explain and confirm what package would be best for me . Soon after I got an installation date . The gas safe plumber turned up his name was Steve and he had a helper with him they got straight to work and were very efficient and respectful they have done a great job the pipe work is not only neat but good to look at you can tell that Steve the fitter takes great pride in his work . Overall I would recommend warm box to my family and friend great service from start to finish from 1st contact 🤞

16 december 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Andrew,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I can honestly say this experience has…

I can honestly say this experience has been absolutely amazing. After hearing so many horror stories about boiler installations I was anxious. From the very beginning Glen and Nicole were so helpful, informative and knowledgeable. The installation took place with Nicole calling to ensure all was well, she also called to ensure I was happy and had no issues at the end of the process. The engineer was so good, he did not stop working until eveything was complete and all tested. I cannot thank the team enough and would recommend to my family and friends.

20 september 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Kim,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Warm box - Adam

The company is outstanding!
They kept me informed every step of the way.
Nicola, especially, was very professional.
(She deserves a rise!!)

13 september 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Adam,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

A company I’d recommend for a new boiler.

The admin team at Warmbox were faultless. They were professional and helpful.

The engineers who fitted the boiler were polite and got the job done in good time. They were friendly and tidy. The house was left with a working boiler and you couldn’t tell work had been done in the house. Perfect!

11 juli 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Estelle,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

A great and honest company

A great company! I got my boiler installed in April and the whole process was smooth and easy. The staff were extremely kind and friendly. The engineer who came out did an amazing job and cleaned up after he was done! Really happy with everything.

21 april 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Grace,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

The engineer and the boiler!

The engineer assigned to fitting the new boiler turned up on time. He got into the job straight away and even turned down a cup of tea, he was so keen to finish the job on time. He left my house clean and tidy. All the staff I met were pleasant and helpful

17 maart 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Jenna,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

the team that came were the best of the best.

the team that came were pleasant and respectful they also new their job, i cant remember the big lads name but when they had done the job he told me that the pressure in one of the pipes was low and that in the past someone had fitted the wrong size pipe somewhere and he didnt stop till he found it a 15 mm pipe had joined two 22 mm pipes. any mess they made was put right before they left, he knew his job alright, if i was asked to score them out of ten i would give them 15. a pleasure to have them in our home.

13 juni 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Matt,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Used Warmbox to get a local installer…

Used Warmbox to get a local installer for my new boiler. I couldn't have been happier with the installer that did our job. Very reasonably priced as well

6 juni 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Dan,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Company were efficient and kept me…

Company were efficient and kept me informed during every step of the process.
Customer service was amazing and prompt replies if i had any queries.
Engineer was flexible in fitting me in promptly and service was great.

23 maart 2023
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Michelle,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Adam was very helpful from the start, explained everything and kept in touch throughout the whole process.

23 oktober 2022
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox

Hi Agata,

Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I wanted a quote oombi Boiler

I wanted a quote on a Combi Boiler, Adam was very helpful and polite, I did not feel pressured, no hard sell just all my questions answered,

30 juli 2022
Review zonder uitnodiging
Logo Yourwarmbox

Antwoord van Yourwarmbox


Thank you for taking the time to leave us a fantastic 5* review.

We hope you are happy with your new boiler!

Charlotte
Customer Care Team

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